Nestled in a serene setting, Rowton Hall Hotel and Spa offers an idyllic escape with a garden, coffee shop, and sun-kissed terrace. Indulge in rejuvenating spa treatments or relax by the swimming pool with sun loungers. The helpful staff is on hand to make your stay unforgettable.
When you stay at Rowton Hall Hotel and Spa, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with body wraps or aromatherapy. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers like the helpful staff and overall property condition.
At a glance
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Hotel size
37 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
Working away
Meeting rooms
Conference space (172 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
An indoor pool
Full-service spa
Massage/treatment rooms
Steam room
Reception hall
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Here's the breakdown, no surprises
Optional extras
Continental breakfast is offered for an extra charge of approximately GBP 19.95 for adults and GBP 12.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 7 AM to 9 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Extra beds are available only for guests under 12 years old.
Children under 6 years old are not allowed in the pool and leisure facilities.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Rowton Hall Hotel Chester
Rowton Hall Hotel
Rowton Hall Chester
Rowton Hall
Rowton Hall Hotel Spa
Rowton Hall And Spa Chester
Rowton Hall Hotel and Spa Hotel
Rowton Hall Hotel and Spa Chester
Rowton Hall Hotel and Spa Hotel Chester
Frequently asked questions
Does Rowton Hall Hotel and Spa offer free cancellation for a full refund?
Yes, Rowton Hall Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rowton Hall Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Rowton Hall Hotel and Spa?
Yes, dogs are welcome. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Rowton Hall Hotel and Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Rowton Hall Hotel and Spa?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Rowton Hall Hotel and Spa and nearby?
Rowton Hall Hotel and Spa has a spa, an indoor pool, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Rowton Hall Hotel and Spa?
Yes, there's an onsite restaurant.
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Rowton Hall Hotel and Spa Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Spa
Bed
Location
Bathroom
Lobby
Public sauna
What guests liked
Breakfast was consistently described as excellent, with a good variety of options and delicious food. (32 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 15, 2025
Excellent hotel
Excellent hotel with good leisure facilities and restaraunt
Ian
Ian, 5-night trip
8/10 Very good
Aug 8, 2025
Very spacious rooms, quiet, clean and very comfortable bed.
Decor is a bit tired, but spa was lovely and room rates very reasonable for the size and comfort of the room.
Verified traveler
1-night trip
8/10 Very good
Aug 4, 2025
Easy stay
Everything was fine, breakfast really good. Pool area very good.
Sean
Sean, 1-night trip
10/10 Exceptional
Jun 17, 2025
Lovely stay , staff friendly and very helpful
Steve
Steve, 1-night trip
10/10 Exceptional
Aug 10, 2025
Excellent overnight birthday stay
Had a wonderful night over using the facilities spa swimming steam room jacuzzi and relaxing. Only negative was we had room service breakfast which came with no toast butter or jam for croissants apart from that exceptional and will return
Michael
Michael, 1-night trip
8/10 Very good
Jun 26, 2025
Would stay again for sure
Amazing staff, great facilities, reasonable cost only let down with a few of the areas showing a little age that would be easily rectified ie blown bath panel trim, grout needed touching in. Good location too
Beautiful location and excellent service with high quality dinner and service. The only negative aspect is the hotel was advertised as breakfast included with hotels.com and upon check in we were advised at the front desk it was room only. So rather disappointed.
LUIGI
LUIGI, 1-night trip
10/10 Exceptional
May 3, 2025
Very comfortable rooms and quiet, ideal for our short visit to relatives in adjoining Waverton.
Ken
Ken, 2-night trip
6/10 Good
Aug 17, 2025
Poor standards
Lovely building but service is poor and the food/breakfast is terrible. Cleaning not great either. We stayed in a room with multiple power cable extension leads/plugs Daisy chained across the floor… no way this is legal in UK.
Gareth
Gareth, 2-night trip
10/10 Exceptional
May 2, 2025
Excellent
Lovely hotel and service very friendly. Wouldnt hesitate to stay again
Dave
Dave, 1-night trip
8/10 Very good
Feb 15, 2025
Fantastic hotel would happily come back for a relaxing day/night again
Leah
Leah, 1-night trip
10/10 Exceptional
Apr 22, 2025
Solo Trip
Went for 2 nights, room was very good, very comfortable bed, nice view from my room. Spa,was lovely, just what i expected and all in all a very pleasent stay
Tadeusz
Tadeusz, 2-night trip
10/10 Exceptional
Jun 27, 2025
Will be back
One night stay following a day at Chester Zoo. Relaxing to have a swim/sauna after walking round for several hours. Good bar food -enjoyed my steak ciabatta which arrived speedily despite a school prom being held in another room at the time, staff remained pleasant and efficient throughout. Breakfast was excellent, nice continental and light breakfast choices and provided in a light airy room. The gardens are always beautiful to stroll round (this was not my first stay) ,particuarly breathtaking at this time of year when in full bloom..
Verified traveler
1-night trip
10/10 Exceptional
Mar 3, 2025
Very nice room and hotel and spa, staff very helpful, thanks for a lovely stay
alison
alison, 1-night trip
10/10 Exceptional
May 2, 2025
Plenty of parking. Good experience would recommend to friends and family. Not to over priced.
Lai wah
Lai wah, 1-night trip
6/10 Good
Jun 5, 2025
Spa and bar were beautiful, However the bedroom was awful, carpet stained, paint flaking away in bathroom, smell of drains, curtain broke
Gaz
Gaz, 1-night trip
6/10 Good
Jul 16, 2025
Only recommend one night stay. Poor.
Our experience was far from satisfactory at Rowton Hall and Spa. The service was very poor, on our first morning for breakfast we were pointed to a table and told ,"Sit there".
The reception staff seemed to be the only team who really cared and tried to please the customers.
The wall papers were poorly hung and peeling off. The whole building was just in need of some TLC.
How it has obtained 4 stars is beyond me.
The food in the restaurant was miniscule.
It would do at a push for one night stays. Unfortunately we were there for ten and were glad when we left.
Trevor
Trevor, 10-night trip
10/10 Exceptional
Oct 12, 2024
Excellent hotel and spa
Excellent hotel, the room was superb, the staff are very friendly and helpful.
Verified traveler
1-night trip
6/10 Good
Feb 14, 2025
Nice room a bit tired looking
Valentines food was good, young staff attentive,
A bit of music, soft lighting would have set the mood better.
Gary
Gary, 1-night trip
10/10 Exceptional
Sep 15, 2024
Great place
George
George, 2-night trip
10/10 Exceptional
Jun 15, 2024
Excellent hotel
Paul
Paul, 1-night trip
10/10 Exceptional
Sep 1, 2024
Absolutely lovely people who worked there, lovely food and all was very enjoyable.
Donna
Donna, 2-night trip
2/10 Poor
Jun 19, 2025
• I checked in and the room wasn’t ready.
• There was a birthday that took up most of the hotel, they were loud in the garden outside my room. I called reception at 22:30 to ask if they could manage it at all. They said it was finishing soon. It finished finally two hours later at around 0:30.
• checking out they tried to charge me for the room for a second time. They also added two breakfasts to my bill that I hadn’t had and disputed this with me when I tried to get them taken off the bill.
Steven
Steven, 1-night trip
8/10 Very good
Sep 21, 2024
Lovely stay
Lovely couple of nights for our wedding anniversary, very enjoyable.