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Mermaid Bay

4.0 star property
Apartment with kitchen, near Cardiff Bay

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Photo gallery for Mermaid Bay

Apartment, 2 Bedrooms | Shared kitchen | Fridge, microwave, coffee/tea maker
Apartment, 2 Bedrooms | Living area | Flat-screen TV
Apartment, 2 Bedrooms | Shared kitchen | Fridge, microwave, coffee/tea maker
Apartment, 2 Bedrooms | Bathroom | Shower, towels
Apartment, 2 Bedrooms | 2 bedrooms, iron/ironing board, free WiFi
When you stay at this apartment, you'll be just a 5-minute drive from Cardiff Bay and Cardiff University. Free perks include WiFi and self parking. The property features a kitchen, balconies, and a flat-screen TV. Fellow travelers like the overall property condition.

Reviews

4.8 out of 10

Entire apartment

2 bedrooms2 bathroomsSleeps 6

Popular amenities

  • Separate bedrooms
  • Lounge area
  • Laundry facilities
  • Kitchen
  • Free parking
  • Refrigerator

Main amenities (2)

  • 2 smoke-free apartments
  • Self-serve laundry

Feel at home (6)

  • 2 bedrooms
  • Kitchen
  • Private bathroom
  • Living room
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Shared kitchen | Fridge, microwave, coffee/tea maker

Apartment, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Kitchen
Flat-screen TV
Sofa bed - double
2 bedrooms
2 bathrooms
Private bathroom
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
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About the neighborhood

Map
Dumballs Road, Cardiff, Wales, CF10 5NT

What's nearby

  • Cardiff Bay - 5 min walk - 0.5 km
  • Wales Millennium Centre - 13 min walk - 1.1 km
  • Principality Stadium - 17 min walk - 1.5 km
  • Cardiff International Arena - 18 min walk - 1.6 km
  • Cardiff Castle - 5 min drive - 3.3 km

Getting around

  • Cardiff International Airport (CWL) - 28 min drive
  • Bristol International Airport (BRS) - 84 min drive
  • Cardiff Bay Station - 10 min walk
  • Cardiff Central Station - 14 min walk
  • Cardiff (CFW-Cardiff Train Station) - 14 min walk

Restaurants

  • ‪The Classroom - Y Dosbarth - ‬4 min walk
  • ‪Grosvenor Casino - ‬12 min walk
  • ‪Quantum Coffee Roasters - ‬12 min walk
  • ‪Cardiff Bay Tavern - ‬11 min walk
  • ‪Five Guys - ‬13 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Mermaid Bay

When you stay at this apartment, you'll be just a 5-minute drive from Cardiff Bay and Cardiff University. Free perks include WiFi and self parking. The property features a kitchen, balconies, and a flat-screen TV. Fellow travelers like the overall property condition.

Languages

English

At a glance

DONE

Property size

    • 2 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • There is no front desk at this property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Refrigerator (on request)
  • Microwave (on request)
  • Coffee/tea maker

Bedrooms

  • 2 bedrooms

Bathrooms

  • 2 bathrooms
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Sitting area

Entertainment

  • Flat-screen TV

Outdoor areas

  • Balcony or patio

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • No housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 rooms

Fees & policies

Refundable deposits

  • Deposit: GBP 200.0 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: GBP 25 per room, per stay

Policies

This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.

Also known as

Mermaid Bay Apartment Cardiff
Mermaid Bay Apartment
Mermaid Bay Cardiff
Mermaid Bay Cardiff
Mermaid Bay Apartment
Mermaid Bay Apartment Cardiff

Frequently asked questions

Does Mermaid Bay offer free cancellation for a full refund?

Yes, Mermaid Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at this apartment?

Sorry, pets aren't allowed.

Is parking offered on site at this apartment?

Yes, there's free self parking.

What are the check-in and check-out times at this apartment?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.

Does Mermaid Bay have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a microwave, and a refrigerator.

Does Mermaid Bay have any outdoor private spaces?

Yes, each apartment features a balcony or patio.

What's the area around Mermaid Bay like?

Mermaid Bay is a short 10-minute walk from Cardiff Bay Station and 17 minutes' walk from Principality Stadium.

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Mermaid Bay Reviews

Reviews

4.8

4.6/10

Cleanliness

5.4/10

Staff & service

5.6/10

Amenities

5.0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Perfect location

Perfect location for a night out. Lovely size apartment. Very clean. Only negatives being a few missing lightbulbs and one sofa leather was tired and worn. Regardless of that would definitely book again.
Michael, 1-night trip

2/10 Poor

AVOID!!!!

shabby rundown place which we left after just one night , having paid for 5! No hot water , broken bed, no light in bathroom, mould in shower , incredibly stained white sofa ( covered up with a blanket) etc.. Brrrr.., don’t even want to think about it any more .., 👎👎👎👎
Richard J, 5-night trip

2/10 Poor

I thought the used condom under the bed was uniquely disgusting. As was the £25 cleaning fee charged on top of the price. The place is grubby and one has to walk through a bad neighborhood if you come from Central Station. Navis will take you down Bute street which has a number of shelters and homeless on the streets. Walking in I saw 2 drug deals go down in broad daylight and then a stabbing! yes a stabbing at the Christina steet projects shut down the entire area with police. Apparently that is a known drug dealing area. Lastly, and best of all, the room is located directly across from an elderly shelter. Fine but the staff come out every two hours for a smoke break all night and talk loudly. You cant open a window. And I was there during a heat wave. It all ended with deliveries at 6.30am on metal carts over cobblestones. It was the worst place I have EVER stayed in. I woudl avoid this grubby hole at all costs. Oh - and the beds are of dismal quality. Thin mattresses. It was so bad it was actually funny. It is clearly only good for a flop house for people in town for rugby who are too pissed to care.
1-night trip

2/10 Poor

Never Again. Terrible Experience

Booked online and enquired if Lift?Elevator available. Did not know so wait for Property Manager to contact. On contact, found out that no lift available. Told him about my COPD, Breathing difficulties, Diabetes, and difficulty in climbing stairs. Assured that apartment will be on first floor with hardly 8 steps. Received text with info about entry to apartment, but said 2nd floor. Contacted again and received re-assurance text that it should read 1st floor, On arrival, contacted cleaner as found out that apartment was on 2nd floor, with more than 32 steps. Told SORRY, nothing else available. Parking Bay not marked so had to wait to find out. (Asked a resident there but he told me that these are private apartments and cannot be rented out???). Anyway, reached the top, after a few stops. Checked out the facilities. Found out the following, considering that this is CLAIMED/advertised as 4 star accommodation: 1. Although we had booked for 5 people, ONLY 3 forks and no serving dishes 2. 4 Pillows and 2 Duvets 3. Toilet flush tank not filling up. ( Complained a few times but not repaired till we left) 4. Shower holder broken so shower hanging down. ( Complained a few times but not repaired till we left) 5. The bedroom blinds were broken. Got them fixed but then kept falling down every time used. ( Complained a few times but not repaired till we left) 6. The Lounge blinds kept falling down. ( Complained a few times but not repaired till we left) 7. Large Flat screen TV shown online, but only found a small ALBA TV, without remote, so could be used. Complained. Received a remote After 3 days. 8. Was told that fans will be available but none found. Complained. Got fans after 4 days. 9. The cleaner lady arrived on Saturday expecting us to leave, but we had bookings till Sunday. When we arrived the first day, she did not know about our booking either. 10. No cleaning done by anybody all the week. We cleaned it ourselves and left the apartment absolutely clean. DESPITE THAT, WHEN WE RECEIVED OUR SECURITY DEPOSIT BACK, we still had to pay CLEANING CHARGE???????? NOW FOR THE SERVICE; (A JOKE) Complaints had to be made several times, both to the Property Manager and the Cleaner, by phone and text. Not once the phone was answered, and always had to leave a message, but unfortunately, with NO RESPONSE to either of the communication. Overall, extremely disappointed, and a very bad experience for all the money we paid. NEVER AGAIN.
Syed H., 6-night trip

2/10 Poor

Do not like at all..... There is no detail of the address. hard to find it....
1-night trip

8/10 Very good

great location, very close to both the bay and the city center
Fernando, 2-night trip

2/10 Poor

These people are cheats, the price advertised on Expedia is clearly wrong. The owner will cut £25 from your deposit as a hidden “cleaning fee” which is not mentioned anywhere when making the booking. To me that’s unlawful competition as people are misled into thinking they are booking the cheapest apartment around. I’m greatly disappointed.
2-night trip

4/10 Fair

Mermaid Bay Apartment 7

Unable to get any information up to 24hrs before our stay. Asked to pay £200 deposit of which £25 was to be kept for cleaning. The place was stinking dirty. Disgusting!! Had to clean ourselves. Hole in wall of bathroom, bathroom amenities were filthy. Blind in main bedroom broken and didn’t fit. Took over a week to my deposit back. And to top it off I was told where to park by owner and was given a parking fine which the owner told me he would sort out but to date has not. Will be taking it further. Do not bother. Not worth the money, total con. The pictures show it all.
Wendy, 1-night trip

4/10 Fair

Misleading advertisement

I booked apartment and arrived with no access to start with or email. I then had to chase up and then submit a deposit of £200 which I was not aware off. I did this expecting to receive this back as stated in 24 hrs. I'm now being told I had a cleaning charge of 25 quid which is poor as most places of rent it's included. I arrived late used the shower went to bed and left. No utensils used at all. I also had to chase up the refund...what kind of system hace we got here that the customer has to do all the chasing to deposit and refund.when arriving g in property the bathroom had been used and toilet not flushed which us awful considering I now see you're charging me a cleaning charge. Very poor professionalism and needs to he included in initial charge and set up better. I will not use again, and also as previous customer had said the room was co.pletly different to one on the pics
Steve, 1-night trip

2/10 Poor

Not the same flat as the one advertised

Completely false advertisement, not an up market flat at all. Food and spit up the wall, no WiFi, tv didn’t work, two broken double beds (not the king advertised) and a broken sofa, the kitchen equipment has never been cleaned properly we ended up eating out every night. Adam completely lies and blamed it on a previous tenant. I promised to rebook just to get my deposit back, avoid at all costs.
Daniel, 4-night trip

4/10 Fair

Good location, bad appartment

Good location, bad appartment
Will, 1-night trip

2/10 Poor

6-night trip

6/10 Good

Room For Improvement

Local Area - hostel nearby - industrial estate nearby + 10 minute walk to city centre + 15 minute walk to Cardiff Bay + police station nearby + shop nearby + cash point nearby Condition - loose unit in lounge - broken slat on lounge blind - tatty corner sofa in lounge - loose smoke detector in kitchen - some blinds missing rods - some lightbulbs missing in rooms + new two seater sofa in lounge + everything else in good condition Comfort + comfortable beds + comfortable two seater sofa Cleanliness - unclean ensuite shower cubicle - unclean bedroom mirrors - cup rings on dining table - cup rings on bedside table - damp wooden chopping board + everything else looked clean Service - no face to face contact - all contact done over phone - calls sometimes not answered - no pass for private car park - told to contact cleaner ourselves - had to pay a cleaning fee + free parking on main road nearby + responded to texts/missed calls + deposit returned promptly Overall - strange smell in boiler cupboard - old fashioned hot water system - unclear heating system + reasonably priced apartment
2-night trip

2/10 Poor

Very people and hidden charges

This people are not professional and ripped off customer too much hidden charges Don’t book these apartments in any occasion I have very bad experience They charge me for nothing even I didn’t go to these apartment
Rizwanullah, 1-night trip

2/10 Poor

Avoid avoid avoid

Okay so firstly this is not a hotel or corporate apartment but what appears to be someone’s flat that they let out. There were two TVs in the lounge on the wall, one of which did not work. The leather sofa was old and clearly past it! The worst thing though was to do with parking - it was meant to be free !! But only if the owner had left permit ! He didn’t and lied about it. We had to drive round the barrier too as code didn’t work. Now have £65 fine and had to park off site second night.
Keri, 2-night trip

2/10 Poor

Scam don't pay deposit

Took a deposit and never refunded and now I can't get hold of them
Ryan, 1-night trip

2/10 Poor

Dirty

Dirty apartment with loose wiring,extra costs
Matthew, 2-night trip

6/10 Good

1-night trip

8/10 Very good

The layout of the apartment Communication with apartment owner
1-night trip

10/10 Exceptional

Daehwi, 1-night trip

10/10 Exceptional

The location of the property was extremely handy as it was close to Cardiff Bay and also the city centre. Both less than a mile away. The owner was very helpful and was quick to respond to my texts. The apartment was also easily accessible and secure. Would use it again. Thanks.
2-night trip

8/10 Very good

Great Apartment

Booked this apartment as an alternative to a 3 night business stay in a hotel. It’s a lovely big flat with lots of space. Well appointed with tv, WiFi facilities. Two bathrooms, one with a bath. Kitchen & lounge area a little worn but really comfortable. Overall cleanliness is good. Comfy stay & excellent value for money!
Helen, 3-night trip

6/10 Good

Good location, great customer service
Rabiena, 1-night trip

2/10 Poor

Discusting dont bother

Apartment was pretty big but hadnt been cleaned, cutlery, plates etc were dirty, things were broken, ie drawer inside freezer, Microwave, pots and pans were also dirty, dishwasher was minging it stunk and the filter had not been cleaned out, main bathroom toilet was dirty and towel heater hanging off the wall, there were no blinds in the living room, windows were dirty, Onsuite bathroom shower unit had black mould at the bottom and shower holder was broken, not much bedding, matress looked like a mattress topper and was really uncomfy and drawers in bedrooms were dirty, broken curtain poles etc were found in the wardrobes, basically it was descusting and the still took £25 deposit out of my £200 deposit that i had to give for the key and damages. Angry is an understatement, Stevie Wonder could have done a better job
Ellen, 3-night trip

10/10 Exceptional

Very nice spacious flat

When all the hotel rooms were occupied during the peak of August, I found this perfect apartment for my family, two adults + two children, at a very good price, a very clean place, located in a residential area, with a free parking, a lot of tranquility, perfect for rest after a busy schedule to visit the wonderful Wales. Highly recommended !
CONSTANTIN, 3-night trip