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The Coal Exchange Hotel

3.5 star property
Hotel with restaurant, near Principality Stadium

Choose dates to view prices

Photo gallery for The Coal Exchange Hotel

In-room safe, individually decorated, iron/ironing board, free WiFi
Exterior
Presidential Suite | In-room safe, individually decorated, iron/ironing board, free WiFi
Restaurant
Reception
Cardiff Bay is at your doorstep when you stay at The Coal Exchange Hotel. Enjoy the hotel's vibrant atmosphere, savor a meal in the restaurant or unwind with a drink at the bar, all while staying connected with in-room WiFi and benefiting from multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Bar
  • Non-smoking
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Free toiletries
The current price is $100
$120 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room

Family Room | Bathroom | Free toiletries, hair dryer, towels

Family Room

Highlights

Individually decorated
Connecting rooms available
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Jetted bathtub
Shower/tub combination
  • 60 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Triple Room

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Jetted bathtub
  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room, Accessible

Triple Room, Accessible | In-room safe, individually decorated, iron/ironing board, free WiFi

Triple Room, Accessible

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 39 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Quadruple Room

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Jetted bathtub
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room with Shower

Standard King Room with Shower | In-room safe, individually decorated, iron/ironing board, free WiFi

Standard King Room with Shower

Highlights

Individually decorated
Connecting rooms available
LCD TV
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, individually decorated, iron/ironing board, free WiFi

Presidential Suite

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Jetted bathtub
  • 75 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for King Room

In-room safe, individually decorated, iron/ironing board, free WiFi

King Room

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Rainfall showerhead
Private bathroom
Hair dryer
Jetted bathtub
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room

Highlights

Individually decorated
Connecting rooms available
Free cribs/infant beds
LCD TV
Jetted bathtub
Hair dryer
Rainfall showerhead
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is $114
$137 total
includes taxes & fees
May 26 - May 27
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About the neighborhood

Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

What's nearby

  • Wales Millennium Centre - 5 min walk - 0.4 km
  • Cardiff Bay Waterfront - 6 min walk - 0.6 km
  • Cardiff Bay - 10 min walk - 0.9 km
  • Principality Stadium - 3 min drive - 3.4 km
  • Cardiff Castle - 5 min drive - 4.1 km

Getting around

  • Cardiff International Airport (CWL) - 28 min drive
  • Bristol International Airport (BRS) - 57 min drive
  • Cardiff Bay Station - 5 min walk
  • Cardiff Central Station - 23 min walk
  • Cardiff (CFW-Cardiff Train Station) - 23 min walk

Restaurants

  • ‪Dock - ‬5 min walk
  • ‪The Eli Jenkins - ‬4 min walk
  • ‪Côte - ‬6 min walk
  • ‪Quantum Coffee Roasters - ‬3 min walk
  • ‪Yakitori 1 - ‬5 min walk

About this property

The Coal Exchange Hotel

At The Coal Exchange Hotel, you'll be within a 10-minute drive of Principality Stadium and Cardiff Bay. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Cardiff Castle and Cardiff University are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Welsh

At a glance

DONE

Hotel size

    • 55 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 1:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 8:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (late night)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 30-inch LCD TV
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 15.00 for adults and GBP 9.00 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • Bar/Lounge
  • Dining venue(s)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Does The Coal Exchange Hotel offer free cancellation for a full refund?

Yes, The Coal Exchange Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Coal Exchange Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Coal Exchange Hotel?

Sorry, there's no onsite parking at The Coal Exchange Hotel.

What are the check-in and check-out times at The Coal Exchange Hotel?

Check-in start time: 3 PM; Check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at The Coal Exchange Hotel?

No, this hotel doesn't have a casino, but Les Croupiers Casino (6-min drive) is nearby.

Are there restaurants at or near The Coal Exchange Hotel?

Yes, there's an onsite restaurant.

What's the area around The Coal Exchange Hotel like?

The Coal Exchange Hotel is a short 5-minute walk from Cardiff Bay Station and 14 minutes' walk from Cardiff Bay.

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The Coal Exchange Hotel Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Building
Location
Bathroom
Lobby
Restaurant
Food
Bed

What guests liked

  • Breakfast was consistently described as great, excellent, and delicious with plenty of choice. (31 reviews)
  • The property's jacuzzi baths were a highlight, with many guests praising their size, comfort, and relaxing experience. (20 reviews)
  • The spa bath was a highlight for many guests, with many describing it as amazing, lovely, and fantastic. (22 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Lovely, welcoming staff. Hotel location perfect for our visit to the millennium centre. Spacious, clean room with a jacuzzi.
1-night trip

10/10

Room was lovely and clean. The staff were very friendly and helpful. Absolutely lovely decor and definitely added bonus of the jacuzzi bath and love seeing all the old photos and history of the building.
1-night trip

6/10

Not the best welcome at reception room nice clean but issue with electrics in room 01 bath massive but water was luke warm stuff in bar was very friendly and helpful great Location
1-night trip

10/10

Nice hotel... recommend
1-night trip

10/10

Amazing hotel staff, you’re visiting a piece of history.
1-night trip

10/10

The best sleep in a hotel ever! No noise, comfy bed and just a really peaceful night. The hotel staff are wonderful, so friendly and welcoming at reception and breakfast. The breakfast was delicious. Overall great stay.
1-night trip

10/10

Loved our stay staff and hotel excellent
1-night trip

10/10

Lovely historical building in convenient location for Mermaid Quay, Millennium Centre etc. lovely room and very helpful staff. Would definitely stay again
1-night trip

10/10

Historic bld great jet bath
2-night trip

8/10

Lovely and quirky hotel. Spacious rooms and comfortable beds.
1-night trip

10/10

Lovely hotel. Nice rooms. Tasty breakfast. Pleasant staff.
1-night trip

8/10

The room was nice and big with a comfortable bed and a large bathroom with a Jacuzzi bath. We had a good night’s sleep and felt rested in the morning. Very convenient location for the WMC and the restaurants in the Bay.
1-night trip

6/10

Actual room, stay etc was great. Unfortunately marred by incredibly rude staff. Sent round in circles and made to feel very uncomfortable about having booked through a third party rather than directly.
1-night trip

8/10

Lovely stay in a beautiful hotel the rooms could do with a bit of tlc but other than that it was lovely. The bath was a great touch
1-night trip

10/10

The property was like walking into a museum, it was very beautiful, a old building with a fascinating history behind it, it was stunning on the outside as well as the inside
1-night trip

10/10

Staff was helpful and welcoming
3-night trip

10/10

Our stay was super, the property has so much history. We loved how the hotel offered bottled water and biscuits. The bed was very comfy
1-night trip

6/10

Room 137 directly above restaurant/bar - noisy until well after midnight. Great breakfast and comfortable otherwise - just asknif your room is above the bar!
1-night trip

10/10

Amazing hotel, great stay, lovely rooms.
1-night trip

10/10

Lovely comfortable stay. Very convenient for restaurants and theatre.
1-night trip

10/10

Weekend away with the girls perfect triple room great location. Comport beds lovely staff. Breakfast superb.
1-night trip

10/10

Lovely stay for one night. Fantastic hotel close to the bay. Parked right outside and not too expensive. Had some drinks and a bite in the bar, delicious. Barman was superb. Will definitley stay again.
1-night trip

8/10

Excellent stay, nice and quiet. Would recommend.
1-night trip

10/10

Great stay
1-night trip

6/10

The decoration is amazing, the jacuzzi is super cool, the wifi and instant coffee options were very sad.
3-night trip