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Shirafune Grand Hotel

3.5 star property
Matsumoto hotel with bar/lounge

Choose dates to view prices

Soak up the serene atmosphere at Shirafune Grand Hotel, where an indoor mineral hot spring and garden await. With a bar, free in-room WiFi, laundry facilities, and karaoke on site to keep you entertained.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Onsen
  • Laundry facilities
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (8)

  • Hot springs
  • Bar/lounge
  • Air conditioning
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Laundry facilities
The current price is $256
$284 total
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Japanese-Style Room

Japanese-Style Room | In-room safe, free WiFi

Japanese-Style Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
In-room safe
  • Sleeps 4
  • 4 Twin Futons

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, free WiFi

Basic Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Separate bathtub and shower
In-room safe
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
4203 Azumi, Shirahone Onsen, Matsumoto, Nagano, 390-1515

What's nearby

  • Chubu-Sangaku National Park - 1 min walk - 0.0 km
  • Mt. Norikura Snow Resort - 13 min drive - 6.5 km
  • Hirayu Onsen - 24 min drive - 15.5 km
  • Kappa Bridge - 34 min drive - 20.0 km
  • Shinhotaka Ropeway - 58 min drive - 36.4 km

Getting around

  • Shin Shimashima Station - 40 min drive
  • Shiojiri Station - 43 min drive
  • Narai Station - 45 min drive

Restaurants

  • ‪グレンパークさわんど - ‬5 min drive
  • ‪もみの木 - ‬15 min drive
  • ‪アルプスホルン - ‬15 min drive
  • ‪あんき屋 - ‬14 min drive
  • ‪食事処よし本 - ‬15 min drive

About this property

Shirafune Grand Hotel

Enjoy your visit to Matsumoto with a stay at Shirafune Grand Hotel. Guests will have free perks like WiFi and self parking. Other features include a bar/lounge and a garden.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 9 AM - 9 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking

Property amenities

Food and drink

  • Bar/lounge

What to do

  • Hot springs
  • Karaoke

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 3:00 PM to 10:00 AM. There are hot springs on site.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Also known as

Shirafune Grand Hotel Matsumoto
Shirafune Grand Matsumoto
Shirafune Grand
Shirafune Grand Hotel Hotel
Shirafune Grand Hotel Matsumoto
Shirafune Grand Hotel Hotel Matsumoto

Frequently asked questions

Does Shirafune Grand Hotel offer free cancellation for a full refund?

Yes, Shirafune Grand Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Shirafune Grand Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Shirafune Grand Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Shirafune Grand Hotel?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is 10 AM.

What is there to do at Shirafune Grand Hotel and nearby?

Onsite recreation at Shirafune Grand Hotel includes hot springs. Shirafune Grand Hotel also has a garden.

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Shirafune Grand Hotel Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful surroundings. Relaxing environment. Staff is beyond courteous and attentive. Food is excellent and abundant. Hot springs are scenic and reinvigorating.
john, 3-night trip

10/10 Exceptional

excellent
Bruce, 1-night trip

8/10 Very good

館内WiFiが少し不安定以外、とても良かった
Tokuhito, 2-night trip

6/10 Good

白濁の湯かと思っていたのですが、そうでは無かったです。
Atsushi, 1-night trip

8/10 Very good

職員很有禮， 房間偏小， 提供的早、晚餐很豐富。 溫泉很好， 唯一的缺點是房間沒有冷氣， 只有暖氣， 我們在日間有點熱， 需要開窗。

6/10 Good

静かで落ち着いた雰囲気の温泉宿でした。スタッフの方も丁寧で食事も美味しかったです。温泉はぬるめですがいいお湯でしたが、サウナが故障中でした。部屋は洋室のせいかビジネスホテル並の狭さで少し残念でした。
SATOMI, 1-night trip

6/10 Good

温泉の2種類の泉質、料理は良かったです。洋室の部屋とベッドは狭かったです。
おさむ, 1-night trip

4/10 Fair

宿泊料金の割に部屋の狭さにびっくりしました。 悲しすぎる…
のぶゆき, 1-night trip

6/10 Good

マスクをしてて聞きにくい。
ゆうぞう, 2-night trip

8/10 Very good

食事がとても良かったです。
正仁, 1-night trip

8/10 Very good

静かで良かった
????, 1-night trip

8/10 Very good

従業員の方も丁寧でお声がけもいっぱいして頂いて満足でした。 お料理も品数も多く味付けもあっさりして美味しかったです。
noriaki, 1-night trip

10/10 Exceptional

원래 온천여행을 꺼려했지만, 시로후네 온천은 정말 만족도가 높았습니다. 4인 가족이라 비교적 넓은 숙소를 예약한 것도 이유겠지만, 10월 20일 경 아름다운 단풍에 둘러쌓인 이 온천은 절경 그 자체였습니다. 특히 저녁식사, 아침식사는 최고였습니다. 친절하신 직원분들이 음식 설명도 잘해주시고 아이들에게도 정성껏 대하는 모습을 보면서 감동했습니다. 온천 내부는 남탕과 여탕이 구별돼 있고, 야외온천은 혼욕탕이었습니다. 날씨가 추워 야외온천은 가지 않았지만 대형 유리창 밖으로 보이는 야외온천의 풍경도 멋졌습니다. 저는 자동차를 이용해 방문했는데, 上高地 구경하고 셔틀버스에서 내리면 불과 10 여분 거리에 있는 점도 매우 편리했습니다. 정통 일본 온천의 운치를 느끼고 싶은 한국 분들 계시면 강력히 추천합니다.
YoungJun, 1-night trip

10/10 Exceptional

美味的一泊兩食， 舒服既溫泉
Po Ying, 1-night trip

8/10 Very good

温泉が素晴らしい。

10/10 Exceptional

お部屋も廊下も食事場所も、とても掃除が行き届いていて綺麗にされていました。食事もとても美味しく、サーブされるときに話しかけていただき、またお話が楽しかったです。お風呂も露天も屋内も十分な広さがあり適温で、ゆっくり浸かって疲れをとることが出来ました。到着時のご案内も出発時のお見送りも適度で適切で良かったです。不満は全く感じませんでした。今回は１泊だけでしたが、次回は２～３泊したいです。
KATSUYUKI, 1-night trip

8/10 Very good

当てにしていたコインランドリーが故障、ウォシュレットは上手く機能しないなど設備には不満がありますが、接客や温泉には満足しました。
YAEKO, 1-night trip

8/10 Very good

ホッコリ癒され宿

白骨温泉は何度か訪れていますが、こちらの宿は初めて宿泊しました。 高級温泉宿とは違いますが、お部屋もお食事も、悪くなかったです。お盆のハイシーズンでしたが、値段相応と言った感じでしょうか。 それからお食事の時の女性の方が、お話が面白くて、とてもホッコリ癒されました。お元気で頑張ってくださいね。
1-night trip

6/10 Good

女性スタッフたちの対応は大変よかったが、出迎えの男性スタッフたちはこちらは車椅子なのに荷物を持ってはくれなかった。
masayuki, 1-night trip

10/10 Exceptional

また行きたい。

親切な対応で気持ちよかったです。
YOSHIAKI, 1-night trip

10/10 Exceptional

very mysterious
Marnelie, 1-night trip

10/10 Exceptional

家族４人で宿泊させていただきました。 館内及び部屋は非常に清潔で、従業員の方々対応も丁寧で、心地よく過ごさせて頂きました。 温泉は内湯、露天風呂とも大きくはありませんが、とても気持ちよく快適でした。
1-night trip

10/10 Exceptional

泉質は言うまでもなく、良かったです。中学生の子供がサウナ好きなので、サウナがありよかったです。 お部屋も清潔で、入った瞬間に抹茶のような、畳の井草のようないい匂いがし非常に満足です。
1-night trip

10/10 Exceptional

コスパ最強です。 温泉もよし。
1-night trip

10/10 Exceptional

泉質一流，但飯店服務還好

位於深山裡的溫泉飯店，晚上開車去有點暗，但抵達發現是個小聚落，當地非常靜幽，是個遠離喧囂的好地方。飯店乾淨，我們好像有被升級到超大的房間，浴室還有烤箱。公共溫泉泉質很棒，難得的體驗。但吃完飯發現飯店忘了鋪床，浴缸的熱水也不熱，詢問後說要20-30分鐘才會熱，但水龍頭的熱水一下就熱了，公共的自助洗衣機很糟糕，脫水壞掉，排出來的水也很髒，所以只能當場用手擰乾再放烘衣機，總共花了近千元日幣衣服還是沒有乾，退房時有反應，但也只好帶著濕衣物去下一間飯店繼續烘乾
Yu-Te, 1-night trip