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Herald Suites Polaris

3.5 star property
Hotel with restaurant, near Greenbelt Shopping Mall

Choose dates to view prices

In the heart of the city, Herald Suites Polaris offers a warm retreat with local and international cuisine at Aurora Lobby Cafe. Relax with dry cleaning/laundry services, unwind in style at the bar, or indulge in a rejuvenating massage. Helpful staff have made previous guests feel right at home.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free parking
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $36
$44 total
includes taxes & fees
Nov 10 - Nov 11

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Twin Beds (Multi Use)

Standard Room, 2 Twin Beds (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 2 Twin Beds (Multi Use)

7.8 out of 10
Good
(8 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Deep soaking bathtub
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Multi Use)

Standard Room, 1 Double Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed (Multi Use)

8.0 out of 10
Very good
(5 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LED TV
Deep soaking bathtub
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is $44
$50 total
includes taxes & fees
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About the neighborhood

Map
45 Polaris St, Bel-Air, Makati, 1209

What's nearby

  • Ayala Center - 13 min walk - 1.1 km
  • Greenbelt Shopping Mall - 15 min walk - 1.3 km
  • Glorietta Mall - 16 min walk - 1.4 km
  • Bonifacio High Street - 4 min drive - 3.9 km
  • Fort Bonifacio - 5 min drive - 3.9 km

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 31 min drive
  • Gil Puyat Station - 4 min drive
  • Manila Vito Cruz Station - 10 min drive
  • Manila Bicutan Station - 12 min drive
  • Buendia Station - 18 min walk
  • Ayala Station - 24 min walk
  • Guadalupe Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Andok's - ‬2 min walk
  • ‪Cafe Cubana - ‬2 min walk
  • ‪Alba Restaurante Español - ‬1 min walk
  • ‪Pasha Turkish Restaurant - ‬1 min walk
  • ‪Commune - ‬1 min walk

About this property

Herald Suites Polaris

At Herald Suites Polaris, you'll be within a 10-minute drive of SM Mall of Asia and Greenbelt Shopping Mall. Guests can indulge in massages and enjoy local and international cuisine at Aurora Lobby Cafe, which is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a snack bar/deli. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • At check-in, guests must provide a negative Antigen COVID-19 test result
    • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
    • No visitors or unregistered guests are allowed in guestrooms.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Aurora Lobby Cafe - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 305 to 353.80 for adults, and PHP 305 to 353.80 for children
  • Airport shuttle service is offered for an extra charge of PHP 1400 per vehicle (one way)
  • Late check-out can be arranged for an extra charge

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Are pets allowed at Herald Suites Polaris?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Herald Suites Polaris?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Herald Suites Polaris?

Yes, an airport shuttle is available. The charge is PHP 1400 per vehicle one way.

What are the check-in and check-out times at Herald Suites Polaris?

You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge.

Is there an onsite casino at Herald Suites Polaris?

No, this hotel doesn't have a casino, but Casino Filipino (7-min drive) and Newport World Resorts (9-min drive) are both nearby.

Are there restaurants at or near Herald Suites Polaris?

Yes, Aurora Lobby Cafe offers local and international cuisine.

Does Herald Suites Polaris have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Herald Suites Polaris like?

Herald Suites Polaris is in Poblacion, a short 16-minute walk from Greenbelt Shopping Mall and 19 minutes' walk from Glorietta Mall. Travelers say this hotel is in a good location.

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Reviews

Herald Suites Polaris Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently good and a highlight of the stay. (7 reviews)
  • Breakfast was good with various choices and in-house dining was also highly recommended. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Restaurant
Shopping malls
Food
Bed
Internet
Location
Value

Reviews

8/10 Very good

It is a boutique colonial style hotel which is only a short distance from the makati central business district.
Jeffrey, 1-night trip

10/10 Exceptional

Beautiful, well maintained property with numerous shopping and dining options within walking distance.
Jeff, 3-night trip

10/10 Exceptional

I felt like I was living in a 5 star hotel.
Albert, 4-night trip

8/10 Very good

The hotel was very clean and large with a very good staff. However, it was inconvenient for food and eateries.
Dr Aaron, 4-night trip

10/10 Exceptional

Stayed for 2 nights..Nice place..close to all.I would highly recommend this place.
FERMIN, 2-night trip

10/10 Exceptional

Good hotel

$25 a night. Amazing for that price.
2-night trip

10/10 Exceptional

Very cozy
Ricardo, 4-night trip

10/10 Exceptional

The hotel was very clean, comfortable, and secure. The breakfast that was included was very good. The staff was friendly, professional, and very attentive. I would recommend this hotel to others.
Stephanie, 3-night trip

10/10 Exceptional

Highly recommended. I am so amazed how professional and friendly all Herald polaris staff. I enjoyed my stay. It's a beautiful hotel for a budget friendly price. Will definitely go back again here.
Irish Christine, 2-night trip

8/10 Very good

Art Deco beauty

A really great hotel. Art deco to the Max. Excellent food and great service and staff. The only thing is the lack of tv channels that stops this hotel getting 5 stars.
Martin, 11-night trip

10/10 Exceptional

The room initially given had a spring mattress with no mattress topper, which felt like sleeping on a piece of plywood. After bringing up the issue to a different clerk at the front desk (Veronica) she switched us to different room with a comfortable bed without issues. I had a good night sleep and even extended my stay for another night.
Jose, 2-night trip

10/10 Exceptional

Herald suites

The Room was clean,refrigerator tub. Staffe was absolutely tops, friendly courteous- Will be sure to rebook here!!
robert, 2-night trip

8/10 Very good

I stayed 4 nights.Every time the cleaning was very well and comfortable.Every staff was so friendly. On the other hand, TV systems were broken and I couldn't watch any programs.And the light to indicate "Do not disturb" and"Please clean up" did not work. Location was convenient. We found a Seven Eleven and a laundry shop. The laundry shop delivered to the lobby,which was so helpful.
Keiichi, 4-night trip

2/10 Poor

Property was nice, but no way a 5 star experience. Bed was hard rock, could barely sleep properly days I was there. Shower didn't get hot water until 5 minutes after it stays on. AC was not properly placed in the room, which made it tough to control temperature. And it is right next to the bars. So, it gets noisy sometimes.
Jimmy, 3-night trip

6/10 Good

The Wi-Fi disconnected every five minutes. It's the worst Wi-Fi I ever had in the Philippines. Each room has it's own Wi-Fi connection and passwords for two devices. Neither one of these would stay connected. My twin bed room was nice. The AC worked fine. The hot water kettle and mini fridge worked. No microwave. Breakfast was good. With four choices to order from.
Michael, 6-night trip

10/10 Exceptional

We extended our time here and stayed more than two weeks here. We can only speak highly of this remarkable hotel. After spending an extended period in the Philippines and being rather underwhelmed by the general attitude towards tourists, we consider ourselves incredibly fortunate to have spent our final days in this hotel. Not only does this hotel meet international hospitality standards with impeccable service, but there was also a standout individual, Assistant Resident Manager Mr. Mark De Guzman, who left us utterly speechless. While we were dealing with several family crises back home, Mr. De Guzman was like an angel to us. He was warm, understanding, and incredibly patient. He made us feel that whatever we needed, whatever we asked for, it was his top priority. His hospitality was beyond measure, and it's an immense privilege for the hotel to have him representing them. We will definitely return when we have the chance, and we highly recommend everyone to experience this exceptional Filipino hospitality. For us, this is the only place in Manila from now on.
Oliver, 6-night trip

10/10 Exceptional

Fantastiskt hotell med centralt läge i Manila. Otroligt trevlig och vänlig personal. Frukosten var också väldigt bra. Kunde välja på ett flertal rätter, bordsservering. Mycket prisvärt hotell, återvänder gärna hit !!!
Mats, 3-night trip

8/10 Very good

Friendly staff with maybe the exception of the manager. Beds a bit too hard. Great in-house dining. Really beautiful building! I would recommend.
Patrick K, 14-night trip

8/10 Very good

Very nice clean and nice room.
SHUICHI, 1-night trip

10/10 Exceptional

very good
TATSUO, 2-night trip

10/10 Exceptional

Favorite Hotel in Makati

The rooms I stayed in were quiet and comfortable, despite the hotel being situated in a largely busy area of Makati. The location is superb, offering easy access to shops and tons of amenities nearby. Cafe Aurora Filipino-style breakfast and ala carte items were delicious. Secure parking available in front of the property and in the basement.This is my preferred hotel to stay in Manila. Just the right size, allowing for a more personal stay and experience that is not offered by huge hotel chains. I would recommend to anyone wanting a no-frills comfortable stay for business or pleasure.
2-night trip

10/10 Exceptional

Herald Polaris is the best out of the 3 locations. The staff is friendly from the bellboy to concierge to restaurant staff. Everyone seem to like their jobs in this location. STAY AWAY from HERALD CHINO ROCES. Worst staff ever! They don’t treat you well if you’re not a foreigner. Concierge and restaurant staff don’t smile at all and they seem to hate what they do.
DONNA, 2-night trip

10/10 Exceptional

Very friendly staff
Delmas, 2-night trip

10/10 Exceptional

Beautiful retro style, included breakfast was good, but most of all great caring staff
Jesse, 2-night trip

10/10 Exceptional

新しくは無いものの、部屋は綺麗で快適でした。また、スタッフの方もフレンドリーで丁寧に応対してくれました。5階の部屋でしたが、夜は外の音が聞こえましたが、眠れないほどではありませんでした。治安の不安を感じることなく、グリーンベルト等の大型ショッピングモールまで徒歩で行ける範囲でした。総合的に非常に満足です。
Masaya, 2-night trip