When you stay at Hotel Bali-Hai Acapulco, you'll be in a great location, within just a 10-minute walk of Condesa Beach and Diana the Huntress. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Other features include a children's pool, a terrace, and a garden.
Av. Costera Miguel Aleman, 186, Acapulco, GRO, 39670
What's nearby
Diana Galleries Mall - 3 min walk - 0.3 km
Diana the Huntress - 7 min walk - 0.6 km
Condesa Beach - 7 min walk - 0.6 km
Parque Papagayo - 12 min walk - 1.0 km
Papagayo Beach - 15 min walk - 1.3 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive
Restaurants
Los Tarascos - 1 min walk
Hotel Club del Sol - 3 min walk
Micheladas De La Calle - 2 min walk
Restaurante Pelicanos - 2 min walk
Circus Bar - 2 min walk
About this property
Hotel Bali-Hai Acapulco
When you stay at Hotel Bali-Hai Acapulco, you'll be in a great location, within just a 10-minute walk of Condesa Beach and Diana the Huntress. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar. Other features include a children's pool, a terrace, and a garden.
At a glance
Hotel size
121 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Poolside bar
Traveling with children
Children's pool
What to do
Beach nearby
Surfing/body boarding nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Facilities
Garden
Picnic area
Terrace
An outdoor pool
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Upper floors accessible by stairs only
Stair-free path to entrance
Room amenities
Be entertained
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Fees & policies
Refundable deposits
A damage deposit of MXN 200 will be collected before check-in
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Bali-Hai Acapulco
Bali-Hai Hotel
Bali-Hai Hotel Acapulco
Bali Hai Acapulco
Bali Hai Hotel
Bali Hai Hotel
Hotel Bali Hai Acapulco
Hotel Bali-Hai Acapulco Hotel
Hotel Bali-Hai Acapulco Acapulco
Hotel Bali-Hai Acapulco Hotel Acapulco
Frequently asked questions
Does Hotel Bali-Hai Acapulco offer free cancellation for a full refund?
Yes, Hotel Bali-Hai Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Bali-Hai Acapulco?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel Bali-Hai Acapulco?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Bali-Hai Acapulco?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Bali-Hai Acapulco?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Bali-Hai Acapulco and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
What's the area around Hotel Bali-Hai Acapulco like?
Hotel Bali-Hai Acapulco is a short 6-minute walk from Condesa Beach and 6 minutes' walk from Diana the Huntress.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Bali-Hai Acapulco Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.8
Location
7.8
Staff & service
7.2
Property conditions & facilities
Reviews
Verified review
6/10 Good
Jan 20, 2025
Friendly staff, nice location close to the beach.
Verified review
8/10 Very good
Jan 31, 2025
Located in a good area
Verified review
10/10 Exceptional
Jul 13, 2024
It is a very nice place clean and verry peceful
Verified review
8/10 Very good
Oct 20, 2023
This hotel is very convenient for where is located. You can have accessibility to lots of restaurants and stores.
Verified review
6/10 Good
Aug 13, 2024
You get what you paid for, nothing fancy, it’s good location, walking distance to almost anywhere, dinner, shopping, etc
Verified review
10/10 Exceptional
Aug 25, 2024
Front desk staff was kind, bell men was new so it’s ok
Verified review
8/10 Very good
Feb 15, 2025
I was very happy with my stay at the hotel. Very clean room, nice staff, pool is very pretty and clean. The bar is a fun place to hang out. We were lucky enough that they had live music the night that we stayed. I would go back to the Bali Hai. The amount I paid for the night was the same as Expedia advertised unlike some other hotels
Verified review
10/10 Exceptional
Feb 21, 2026
The room was very clean, and I love to stay there, everything was great, thank you.
Verified review
10/10 Exceptional
Aug 21, 2025
The hotel is good
Verified review
10/10 Exceptional
Aug 15, 2025
Very professional staff, safe, amazing pool and great pool bar
Verified review
10/10 Exceptional
Sep 3, 2025
Excelente
Verified review
10/10 Exceptional
Sep 6, 2023
It was a good place
Verified review
10/10 Exceptional
May 28, 2025
excelente
Verified review
10/10 Exceptional
Nov 9, 2024
They need to renew their bathrooms
Verified review
10/10 Exceptional
Aug 22, 2023
Excelent
Verified review
10/10 Exceptional
Nov 9, 2024
Good
Verified review
4/10 Fair
Aug 18, 2024
I did not like how you reserve a room ahead of time and it’s not ready when you get there. What’s the point of the reservation if you get there and they don’t have rooms? Then they said they would get right on it to clean them, waited an hour and the room still was not started on. Went and complained and got other rooms.
Verified review
4/10 Fair
Aug 15, 2025
First night in room 217. I was bitten by bed bugs, reported this to hotel staff and I was told that there is no issues with chinches but my legs a living proof and a couple of bites on my arm. When I was being moved rooms I watch a team of fumigators leave walking past me. I was then put into room 116 which was bug free as far as I know but it’s hard to distinguish between bites because there is so many. The room however, pretty much the same layout with a no smoking sign beside the door… However this room absolutely stunk - think of an old man’s house who sits in his chair all day smoking cigarettes. We used the air conditioning to air the room better and opens the door to try and make it more liveable. We survived to the morning and just like when I checked in the staff were great, friendly and happy. Let me reiterate the staff are great, the pool area ideal for children and close to many local amenities, the people here are genuinely friends and it is heavily policed with the Policia, Guardia Nacional and Marinas all patrolling the streets.
Verified review
8/10 Very good
May 12, 2026
Sólo quiero comentar que el personal de recepción no tiene un control de atención al cliente. El check in era a las 3 de la tarde y me entregaron la habitación 85 minutos más tarde. La perilla de la puerta del baño ya se está cayendo. Hubo un día que el personal de limpieza no pasó a la habitación. De ahí en fuera todo estuvo excelente 👌
Verified review
6/10 Good
May 8, 2026
El hotel tiene buena ubicación, pero carece de buenos servicios, uno tan elemental como wifi
Verified review
10/10 Exceptional
Apr 29, 2026
“La propiedad me pareció muy limpia y cómoda. El personal fue amable y atento en todo momento. Me gustó mucho la alberca y el aire acondicionado funcionó muy bien. Como punto a mejorar, solo sugeriría revisar que la habitación esté lista antes del check-in.”
Verified review
8/10 Very good
Apr 23, 2026
La habitación estaba descuidada!
Verified review
10/10 Exceptional
Mar 23, 2026
Esta bien pero si llegas antes no te resguardan el equipaje
Verified review
10/10 Exceptional
Mar 13, 2026
Es una buena opción, precios acorde a lo q ofrece el hotel, biena atención del personal, limpio, y lugares cerca para comer, oxxos, 3b
Verified review
10/10 Exceptional
Mar 13, 2026
Súper servicio todo listo todo en orden recomendable