In the heart of Mérida, Hotel Santa Ana offers a tranquil retreat with a beautiful garden and an inviting coffee shop. Unwind on the sun-drenched terrace or take advantage of dry cleaning/laundry services after exploring Plaza Grande. Guests rave about this hotel’s attentive staff.
Yucatan International Convention Center - 16 min walk - 1.4 km
U.S. Consulate Merida - 18 min walk - 1.6 km
Getting around
Mérida International Airport (MID) - 19 min drive
Teya-Merida Station - 27 min drive
Restaurants
Piensarosa - 4 min walk
Mercado de Santa Ana - 3 min walk
El Apapacho - 4 min walk
Manjar blanco - 3 min walk
Paleteria las Rellenas de la 60 - 1 min walk
About this property
Hotel Santa Ana
When you stay at Hotel Santa Ana, you'll be just a 5-minute drive from Paseo de Montejo and Mérida Cathedral. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe. A terrace and a garden are other highlights.
Languages
English, Italian, Spanish
At a glance
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Hotel size
18 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
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Other information
Designated smoking areas
No alcohol served onsite
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–12:30 PM
Restaurant
Coffee shop
Coffee/tea in a common area
What to do
Boat tours nearby
Working away
Computer station
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Bicycle rentals
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
An outdoor pool
Room amenities
Be entertained
34-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Onsite venue - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately MXN 50.00 to 100 per person
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Santa Ana Merida
Santa Ana Merida
Hotel Santa Ana Mérida
Santa Ana Mérida
Hotel Santa Ana Hotel
Hotel Santa Ana Mérida
Hotel Santa Ana Hotel Mérida
Frequently asked questions
Does Hotel Santa Ana offer free cancellation for a full refund?
Yes, Hotel Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Santa Ana?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Santa Ana?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santa Ana?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Santa Ana?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:30 AM.
Is there an onsite casino at Hotel Santa Ana?
No, this hotel doesn't have a casino, but Casino La Cima (12-min walk) and Diamonds Casino (7-min drive) are both nearby.
What is there to do at Hotel Santa Ana and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Santa Ana?
Yes, there's an onsite restaurant that offers international cuisine.
What's the area around Hotel Santa Ana like?
Hotel Santa Ana is in Mérida Centro, a short 5-minute walk from Paseo de Montejo and 16 minutes' walk from Mérida Cathedral.
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Hotel Santa Ana Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Reviews
10/10
Love this place!
Rita
2-night trip
10/10
This is a beautiful, conveniently located hotel with amazing staff. Will definitely stay here again.
Cindy
7-night trip
10/10
Little gem in the middle of Merida. Great friendly staff, very helpful. Shout out to the reception staff.You can ask about everything. Close to Santa Ana eateries. 15 min walk to Plaza grande and 15 min to Walmart.
Maja
9-night trip
10/10
Lovely hotel, kind friendly staff.
Jada
2-night trip
10/10
Santa Ana hotel was everything we hoped for, authentic, excellent service from welcoming staff, lovely pool and sitting area. Comfortable beds, good linens, and shower.
Janet
3-night trip
8/10
The place is nice, the downtown is closed I could go there walking.
Miguel Angel
4-night trip
10/10
This was our fifth time staying at the Hotel Santa Ana. It is a truly charming hotel. The atmosphere is friendly and relaxing. It has a lovely courtyard with a small pool. However, it is not a luxury hotel. The furnishings are simple. The WiFi can be spotty. There is no elevator. Still, it is one of my absolute favorites. I look forward to returning soon.
Dana
2-night trip
10/10
The entire environment was aesthetically pleasing, The people working in the hotel were welcoming and helpful. The rooms and lobby were spotless and we loved the courtyard greenery!
Kim
2-night trip
8/10
Charming modest hotel right off of a small pretty square. Older style hotel rooms around a pretty, clean pool surrounded by native plantings. Friendly helpful staff. Convenient parking in a safe lot. We'd stay here again.
Matthew
2-night trip
10/10
The staff--every one of them we interacted with--were friendly and helpful. The common area is large and has different spaces to use for reading, enjoying the pool or sitting and using the computer. Quiet at night and conveniently located near Paseo Montejo for walking.
Really enjoyed our time there.
Chris
21-night trip
8/10
There was no milk for coffee...only powder creamer.
Great mattress and hot water.
Sharon
1-night trip
10/10
Wonderful experience! Room was clean and comfortable. Pool and common areas were nice and relaxing. Best of all was the staff who made us feel so welcomed and were very helpful with all our questions. Will definitely choose to stay here again if my travels take me back to Merida!
ceree
9-night trip
8/10
This is a pleasant simple hotel. No frills but. The Santa Ana has a friendly, knowledgeable and accommodating staff. A convenient breakfast.
Kate
8-night trip
10/10
We live in Merida. We needed a conveniently located hotel with parking for New Year's Eve. We had dinners and parties located within a 6 block radius of the hotel. Our experience couldn't have been better: a friendly welcome, convenient parking, a clean, comfortable room and a very reasonable price. This is a great place to base yourself if you intend to explore Merida or the Yucatan.
John
1-night trip
10/10
Es una excelente opción de hotel, la ubicación es perfecta y el personal es muy amable. La habitación estaba muy limpia y contaba con frigobar
Perla
1-night trip
8/10
Es un edificio bien conservado
Miguel Angel Peña
3-night trip
8/10
Las camas estaban cómodas pero solo que limpien mejor el baño las puertas de cristal tenían mojo pero de ahí esta bien para pasar la noche Gracias Comfy beds Ac unit bathroom need extra attention there was mildew on the shower doors corners good place to spend the night
Claudia
1-night trip
8/10
Un lugar muy acogedor y muy tradicional de Mérida. Se siente como un hospedaje local y hogareño! En el punto perfecto entre el centro histórico y Paseo Montejo!
Ariadna
10/10
Personnel très gentils et serviable .Hôtel bien situé. Séjour très agréable.
JEAN LUC
5-night trip
10/10
Ubicación muy buena, lugar limpio y confortable, WiFi excelente, personal muy atento y amigable especialmente el el compañero de la tarde (que no pregunte su nombre) muy servicial y muy amable. Centrico, la verdad lo recomiendo ampliamente
Remigio
3-night trip
10/10
Charming small hotel. Great staff. Great location. Inexpensive. Rooms are basic no-frills, but comfortable. This was my fourth stay at the Hotel Santa Ana. It is my "go to" place in Merida. Sometimes it has been booked and I have had to stay elsewhere. I think it is great, however if you like something fancy, plush and modern this may not be the place for you
Dana
2-night trip
10/10
What a nice little gem located in downtown Merida! Very comfortable and the staff especially Juan were outstanding. I'll stay again if ever in Merida
Andrew
2-night trip
10/10
This is a great place for the price. The courtyard is topical and cozy. Hotel Santa Ana is in a historical district.