8/10
We traveled as Family with kids in end on June (not high season) so hotel wasn't crowded yet we loved our trip.
*********** Things that can be improved ***************
We were traveling with small kids..We expect kids club to be available even if it is not high end season...
It should be clearly communicated upon booking that Aqua park is closed on Sunday and Monday
Quality of shampoo used is not for a 5 stars hotel
*********** Things that are great ***************
Hotel Location is great.
Bed is very comfortable.
Hotel staff are great and very helpful and attentive. Really customer first
Food taste is great but variety could be better
Great to have the option to have dinner at Al Fanar or Rotana
Ayman
4-night trip