The outdoor environment is nice and relaxing. The game room, pool and playground areas are great for children. While the menu sounds upscale the food is okay. My sons, ages 6 and 8 were with us.
We received 3 complaint touchpoints from the front desk, 10:04pm, 10:12pm and 7am. The first one may have been valid, my children were still awake and excited about the pullout sofa, they weren't yelling but the usual voices of an excited child. We put them to bed at once, so when we got the two additional complaints we were very upset. I walked outside of other rooms and could hear children talking, not yelling, so why were we singled out, perhaps a mistake. Either way it sullied our desire to return any time soon. The lodge was full of children with the same ages, not sure if others experienced this. I would suggest that the lodge put specific notices in the rooms about quiet hours. It should be noted, we travel often and have never received a complaint, we're a thoughtful family.