Our stay was fantastic, the staff was friendly and very helpful. I would say the room was a little bit tight, it was two adults and a baby with baggage but we were able to make it work. The beds were very comfortable. The common areas were fun, kind of a grown up hostel vibe. The location was also great, easily accessible to the tram but also very walkable, out of the busy tourist area, near great restaurants and right next to the park.