Does La Palma Beachfront - Self Check In offer free cancellation for a full refund?

Yes, La Palma Beachfront - Self Check In does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at La Palma Beachfront - Self Check In?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Is parking offered on site at La Palma Beachfront - Self Check In?

Sorry, there's no onsite parking at La Palma Beachfront - Self Check In.

What are the check-in and check-out times at La Palma Beachfront - Self Check In?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at La Palma Beachfront - Self Check In?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (12-min drive) are both nearby.

What is there to do at La Palma Beachfront - Self Check In and nearby?

La Palma Beachfront - Self Check In has an outdoor pool and a garden.

What's the area around La Palma Beachfront - Self Check In like?

La Palma Beachfront - Self Check In is located near Caracol Beach in Zona Hotelera, a short 2-minute walk from Cancun Convention Center and 4 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

La Palma Beachfront - Self Check In, Cancun: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 27, 2024

The location couldn’t be better!

Dawn, 1-night trip

10/10 Exceptional

May 28, 2024

Wasy access to the beach, plenty of restaurants options at walkable distance. Hotel staff made my stay better as they provided recommendations about local stores, transportation and food.

Jose, 5-night trip

10/10 Exceptional

Oct 6, 2024

This is a hidden gem, easily one of the best, most accessible location in hotel zone. Alejandro and David were amazing, they are always willing to help.

ADITYA, 4-night trip

8/10 Very good

Nov 12, 2024

Very helpful and nice staff. Water in the shower wasn’t warm for long but that’s about it. Right on the beach and in between 2 good restaurants. Would recommend.

Anna Elizabeth, 5-night trip

10/10 Exceptional

Aug 4, 2024

Good service

Erika, 7-night trip

4/10 Fair

Jul 26, 2025

Ok! So this would be a big feedback.. First of all.. the pictures in the site ARE NOT the SAME as what we lived in Second of all .. ALL the workers are GREAT , very helpful very friendly and answered to all our questions and inquries as fast as they can so obviously my problem is not the workers My problem and review is dedicated to the Manager/Owner For the price rate it is not we should have got.. the shower holder was damaged we had to shower using the damaged unscrewed cap.. everytime the room was cleaned the towels were different.. the bed was clean and fine but there are no anenties in the room No hot water/tea/coffee/iron The place was a bit messy during the day due to construction going on The room we were in (room 5) the windows had no sign of safety nor it was locked .. literally anyone could come in the room and when we told the workers they said it was safe (which that was the case) but as anywhere you need to feel safe as a tourist! Checkout was fine but we couldnt keep our luggage and grab abite due to one person in the office! PLEASE upgrade this place.. its location is Perfect and being near the sea is perfect but not very inviting

ahmad, 3-night trip

2/10 Poor

Feb 7, 2024

I was very surprised that Expedia would advertise for this hotel. It was miserable. The air conditioner was nasty, no tissues, no washcloths, the washcloth was like a bar rag or hand towel. I do have pictures if you would like to see them or view was terrible. The smell was gross when we open the window. I guess I expected a lot more I was embarrassed.

Neysa, 6-night trip

2/10 Poor

Jan 19, 2024

Poor service - no one at the front desk when we arrived . Room was very dirty and smelled like cat poop. The bedding was filthy and stained. Hotel only had 6 rooms. The photos make the property look bigger than it actually is . The property had no clean towels available. Charged $500 for 2 nights left after the first night . Still fighting with the hotel and Expedia for the refund for the other days . Do not stay here it’s horrible !!!

Francisco, 3-night trip

4/10 Fair

Mar 13, 2024

It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.

Robert, 8-night trip

10/10 Exceptional

Aug 6, 2025

This is a great spot to spend a day or two. It is right next to the beach and has very easy access to the Ferry to Isla Mujeres. The pool is also a bonus.

Chido, 2-night trip

10/10 Exceptional

Jul 24, 2025

Tiene lo necesario, está en muy buena zona, muy cómodo y buena relación calidad-precio.

Allison Juliany, 2-night trip

2/10 Poor

Jun 11, 2025

Nothing is unique in this place it is a dusaster the washroom is terrible, toilet bowl has no water .

emilia, 9-night trip

2/10 Poor

May 30, 2025

Nice time. Not the most up kept but nice place.

The stay was fine in room 5 but room 3 the toilet wasn't working. The windows don't lock either. Was a bit worrisome. Otherwise good place.

Adam, 2-night trip

2/10 Poor

May 29, 2025

This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.

Nishant Joseph, 2-night trip

2/10 Poor

May 28, 2025

👍- Location 👎- staff totally disconnected

Jorge, 3-night trip

8/10 Very good

May 25, 2025

La ubicación es excelente. El personal es muy amable. Podrían mejorar el aspecto de la limpieza. En general es una opción conveniente y a buen precio

Ernesto, 5-night trip

10/10 Exceptional

May 4, 2025

Hard to find the entrance. All around a good stay

Evodio, 1-night trip

10/10 Exceptional

Apr 10, 2025

En general me pareció bastante bien, debes de definir bien tus objetivos del viaje. Si lo que buscas es un lugar cómodo pero no lujoso para pasar la noche y bañar y después salir a conocer este es el hotel indicado. Tiene lo que se necesita para bañar y descansar después de un día muy acelerado, se encuentra cerca de zona de antros y bares, no tiene una vista privilegiada al mar, pero puedes caminar unos pasos y encontrar la playa caracol y puedes encontrar el timón del pescador un excelente restaurante accesible de mariscos buenos. Es una propiedad que está procrecimiento faltan muchos detalles que a algunas personas podrían molestarles. Pero bastante bien y cómodo y seguro para descansar. Lo recomendaría si este es una opción económica y suficiente

Andrea, 3-night trip

10/10 Exceptional

Apr 9, 2025

Tiene muy buena hubicacion, para llegar del aeropueto ahi puedes agarrar el ADO que va a la

miranda, 1-night trip

10/10 Exceptional

Mar 18, 2025

Excelente Hotel, lo recomiendo mucho. Fácil acceso a Playa, Restaurantes, Chedraui pasando la calle. Zona hotelera y demás. Gracias!!

José Alfredo, 4-night trip

8/10 Very good

Mar 15, 2025

This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...

James, 4-night trip

10/10 Exceptional

Mar 14, 2025

Beautiful room, friendly staff, great location

Sahiba, 1-night trip

6/10 Good

Mar 5, 2025

The location of the property is damn good just across the playa caracol beach and isla mujeros ferry point. But the hotel has limited facilities - no lift, no night checkin, no security, no guards, anybody can walk in at night to your room, and i faced a shower pressure issue throughout my stay which was kinda annoying

R Lalit, 4-night trip

10/10 Exceptional

Feb 19, 2025

Great overnight stay after a week in Isla Mujeres. Ferry stops right out front.

Iain, 1-night trip

10/10 Exceptional

Feb 17, 2025

Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.

Abigail, 3-night trip

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