Convenient location and friendly staff, but room layout needs improvement.
[Pros]
• Location: Excellent access to public transportation and very convenient with a mall nearby.
• Staff: Both check-in and check-out were smooth, and the staff members were very friendly and helpful.
[Cons]
• Room Environment (4th Floor Twin): The room was very dark even during the day because the opaque windows could not be opened. Also, the walls were finished with paint instead of wallpaper, which made the room quite echoey and amplified the noise.
• Design Flaw: The room seemed to be converted from a double to a twin without adding a headboard. This caused my pillow to constantly press against the light switches, turning them on and off throughout the night. I eventually had to pull the bed away from the wall to get some sleep.
• AC System: Turning off all the lights also shut off the air conditioning. The AC temperature was not adjustable, and there was no manual provided to explain how to use the room's systems.
[Suggestions for the hotel]
Please provide clear information on the booking site if a room has windows that cannot be opened. I also recommend adding headboards to twin beds to prevent interference with light switches and providing a system manual for the AC and lighting.