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City Oasis Inn Townsville, SureStay Collection by BW

4.0 star property
Hotel with outdoor pool, near Castle Hill

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Photo gallery for City Oasis Inn Townsville, SureStay Collection by BW

Outdoor pool, sun loungers
Executive Kitchenette | Private kitchen | Fridge, coffee/tea maker, electric kettle
Family Room | 1 bedroom, in-room safe, desk, laptop workspace
Business center
Garden
Near Queens Gardens and Museum of Tropical Queensland, City Oasis Inn offers a peaceful retreat with a spa tub for relaxation. Enjoy al fresco dining at Sidewalk Cafe & Bar, explore the garden or have fun at the playground. With in-room WiFi and barbecue grills nearby, this hotel has something for everyone.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Hot tub
  • Room service
  • Coffee shop/cafe
  • Business center
  • Air conditioning
  • Garden

Feel at home (6)

  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $99
$108 total
includes taxes & fees
Jun 18 - Jun 19

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bunk Bed

View all photos for Executive Apartment, 1 Queen Bed

Executive Apartment, 1 Queen Bed | Living area

Executive Apartment, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchen
Refrigerator
HDTV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Kitchenette

Executive Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace

Executive Kitchenette

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds

View all photos for Standard Apartment

1 bedroom, in-room safe, desk, laptop workspace

Standard Apartment

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
3 bedrooms
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Sleeps 8
  • 2 Queen Beds, 2 Large Twin Beds and 2 Twin Beds

View all photos for Traditional Cottage

Traditional Cottage | 1 bedroom, in-room safe, desk, laptop workspace

Traditional Cottage

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchen
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds (Pet Friendly)

Standard Room, Multiple Beds (Pet Friendly) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds (Pet Friendly)

Highlights

Soundproofed
Air conditioning
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
143 Wills Street, Townsville, QLD, 4810

What's nearby

  • Castle Hill - 5 min walk - 0.5 km
  • Queensland Country Bank Stadium - 16 min walk - 1.4 km
  • Strand Park - 18 min walk - 1.5 km
  • Magnetic Island Ferry Terminal - 20 min walk - 1.7 km
  • Reid Park Street Circuit - 2 min drive - 2.2 km

Getting around

  • Townsville, QLD (TSV) - 13 min drive
  • Townsville Station - 21 min walk

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cowboys Leagues Club - ‬7 min walk
  • ‪Victoria Bridge - ‬6 min walk
  • ‪City Lane & City Arcade - ‬7 min walk
  • ‪The TapHouse Townsville - ‬7 min walk

About this property

City Oasis Inn Townsville, SureStay Collection by BW

When you stay at City Oasis Inn Townsville, SureStay Collection by BW, you'll be just a 5-minute drive from Magnetic Island Ferry Terminal and Queensland Country Bank Stadium. Guests can take a dip in the outdoor pool or grab a bite to eat at Sidewalk Cafe & Bar, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a hot tub.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 42 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 6:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay free (dogs only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite extended parking (AUD 7.5 per night)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 7:00 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Playground

What to do

  • Beach nearby
  • Discount at nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Business center
  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An outdoor pool
  • Hot tub
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Dining

Sidewalk Cafe & Bar - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 25 for adults, and AUD 5 to 25 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for AUD 25 per night
  • Rollaway beds are available for AUD 33 per night

Parking

  • Extended parking costs AUD 7.5 per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

City Oasis Inn
City Oasis Inn Townsville
City Oasis Townsville
City Oasis
City Oasis Hotel
City Oasis Inn
City Oasis Inn Townsville SureStay Collection by BW
City Oasis Inn Townsville, SureStay Collection by BW Hotel
City Oasis Inn Townsville, SureStay Collection by BW Townsville
HELP_OUTLINE

Frequently asked questions

Is there a pool at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's an outdoor pool.

Are pets allowed at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, dogs stay free, with a limit of 2 total.

Is parking offered on site at City Oasis Inn Townsville, SureStay Collection by BW?

Yes, there's free self parking.

What are the check-in and check-out times at City Oasis Inn Townsville, SureStay Collection by BW?

Check-in start time: noon; Check-in end time: 6:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at City Oasis Inn Townsville, SureStay Collection by BW and nearby?

Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes casino gaming, ecotours, and segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. City Oasis Inn Townsville, SureStay Collection by BW also has a fitness center and a picnic area, as well as a garden.

Are there restaurants at or near City Oasis Inn Townsville, SureStay Collection by BW?

Yes, Sidewalk Cafe & Bar offers alfresco dining.

What's the area around City Oasis Inn Townsville, SureStay Collection by BW like?

City Oasis Inn Townsville, SureStay Collection by BW is in the heart of Townsville, a short 8-minute walk from Castle Hill and 11 minutes' walk from The Strand Beach.

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City Oasis Inn Townsville, SureStay Collection by BW Reviews

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Room

What guests liked

  • The pool was a relaxing oasis and a highlight of the stay. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great corporate style hotel!
Elly, 1-night trip

10/10 Exceptional

The pool and spa are great. The staff are warm, friendly and flexible
Karri, 2-night trip

10/10 Exceptional

Good Best Western hotel in Townsville city
Christopher, 2-night trip

10/10 Exceptional

Great stay
Katie, 1-night trip

10/10 Exceptional

Great place to stay
Stuart, 1-night trip

10/10 Exceptional

The pool and BBQ area was so relaxing 😌
Rachel, 2-night trip

8/10 Very good

Quiet, convenient and very helpful staff. Lots of walking/hiking opportunities. Would like to see dining facility open more hours.
Gordon, 2-night trip

10/10 Exceptional

Loved my stay very friendly and clean and tidy.
Elizabeth, 3-night trip

10/10 Exceptional

The staff were wonderful and very helpful.
Patrick, 7-night trip

10/10 Exceptional

Very nice place just a stroll down to the city we already been so many times and is a such good place
Domenico, 2-night trip

10/10 Exceptional

Perfect place for our vacation. Close to the Townsville CBD and walkable to many places we were attracted to when planning our stay.
Gerry, 7-night trip

6/10 Good

The room was a lot smaller than I thought it would be with very few amenities (no toaster, cutlery etc). However, I loved the pool and the spa, and the staff were friendly and approachable.
Emily, 6-night trip

10/10 Exceptional

Apartment was good…just what I was after
James, 3-night trip

10/10 Exceptional

Very nice place to stay so we booked in for an extra night
Joanne, 1-night trip

10/10 Exceptional

Lovely stop here for the night. Nice rooms, staff and service.
Michael, 1-night trip

8/10 Very good

The pool was very nice!
Kelly, 4-night trip

10/10 Exceptional

A
Tammy, 3-night trip

8/10 Very good

location was unique, at our age stairs were a problem - we enjoyed our stay.
Edward, 7-night trip

10/10 Exceptional

Lovely place to stay. Beautiful and clean
Sueellen, 1-night trip

2/10 Poor

Very small and very noisy
Ian, 1-night trip

10/10 Exceptional

Parking availability onsite is a bonus. Well located with reasonable walking distance to shops and restaurants that provide a good variety of options.
Peter, 1-night trip

10/10 Exceptional

Great pool for kids. Had a great time
Linda, 1-night trip

10/10 Exceptional

A tranquil oasis only a 5 minute walk from the city centre.
Robert, 2-night trip

10/10 Exceptional

Quite, safe, calm and peaceful
Basil, 1-night trip

10/10 Exceptional

Loved the pool.
Stephen, 1-night trip