Neptune Resort

Property class: 3.5
Hotel with outdoor pool, near The Star Gold Coast

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Neptune Resort offers a great location, putting you within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(45 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

2 Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

2 Bedroom Ocean View Penthouse

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

1 Bedroom Superior Partial/ Ocean View Apartment

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Superior Apartment, 1 Bedroom, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

2 Bedroom Ocean View Sub-Penthouse

  • Ocean view
  • 159 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Superior Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • The Oasis - 5 min walk - 0.5 km
  • Kurrawa Beach - 5 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.8 km
  • The Star Gold Coast - 9 min walk - 0.8 km

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 3 min walk
  • Florida Gardens Station - 25 min walk

Restaurants

  • ‪Guzman Y Gomez - ‬6 min walk
  • ‪Sumo Japanese - ‬5 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Kiyomi - ‬8 min walk
  • ‪Paradox Coffee Roasters - ‬7 min walk

About this property

Neptune Resort

  • Neptune Resort offers a great location, putting you within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Saturday (8:30 AM – 2:00 PM), and Sunday to Sunday (9:00 AM – noon)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

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Reviews

Neptune Resort Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The property is conveniently located within a short walk to the beach. (17 reviews)
  • The pool was described as amazing, private, lovely, warm, and clean by multiple guests. (9 reviews)
  • Free secure parking was a convenient and appreciated amenity. (8 reviews)
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Popular mentions

Location
Service staff
Beach
Restaurant
Shopping
Public transport
View
Casino
Cafes
Walking

Reviews

Verified review

10/10 Exceptional

The apartment was clean and comfortable.
Verified review

10/10 Exceptional

Very pleasant stay, straight forward check in & checkout, room is comfortable and clean, with all the basics. Well positioned, accessible to every popular places to visit. The property is so well maintained.. will definitely stay again in the future GC getaway.
Verified review

8/10 Very good

Good location for Pacific Fair, light rail, beach and restaurants. Apartment was clean, tidy and in good condition and had everything we needed. Used the pool, which again was clean and tidy. Easy underground parking.
Verified review

8/10 Very good

Amazing location clean apartment
Verified review

10/10 Exceptional

Excellent location, great facilities
Verified review

10/10 Exceptional

Easy parking clean place nice area good staff
Verified review

10/10 Exceptional

Excellent, clean, friendly staff, will stay again
Verified review

10/10 Exceptional

Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Verified review

10/10 Exceptional

Excellent location and overall a great place to stay.
Verified review

10/10 Exceptional

The room was very spacious and comfortable&relaxing.
Verified review

8/10 Very good

The room for 2 was very nice. Very clean and newly painted and decorated. Kitchen only had a few items. But it did work.
Verified review

10/10 Exceptional

Clean, comfortable, location, friendly staff.
Verified review

8/10 Very good

Excellent location close to shops and casino, enjoyed our stay here
Verified review

10/10 Exceptional

Clean room, near the beach and shoppingsenter.
Verified review

8/10 Very good

Great room, good view and nice staff.
Verified review

10/10 Exceptional

Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Verified review

8/10 Very good

Really great location
Verified review

10/10 Exceptional

Great location, a block away from the Broadbeach centre and beach. Not so much of a pool on site for swimming, just a small shallow kids pool. Rooms are newly refurbished spacious and clean. Staff are super friendly, they attend to your request immediately. Great stay, highly recommended.
Verified review

8/10 Very good

Great location. Pool was lovely. Unfortunately our bed was quite hard you could feel the springs. Staff very friendly and welcoming.
Verified review

10/10 Exceptional

Very clean tidy and comfortable good location will be back.
Verified review

10/10 Exceptional

Room was great and roomy and renovated so it was very nice with great facilities …… the resort was excellent in terms of its facilities but the location was superb….. close to casino, restaurants and cafes and Pacific Fair Shopping centre!!!!
Verified review

10/10 Exceptional

Spacious, comfortable room with good facilities.
Verified review

10/10 Exceptional

Lovely friendly staff everytime we saw them. The room was great, clean with everything you need. Couldn’t ask for a better location, within walking distance to just about everything you need. Will definitely stay here again!
Verified review

10/10 Exceptional

Staff friendly. Clean room
Verified review

8/10 Very good

Gym pool close to shops restaurants beach clean room great bed