Neptune Resort

Property class: 3.5
Hotel with outdoor pool, near The Star Gold Coast

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Neptune Resort offers a great location, putting you within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Steam room
  • Beach towels
  • Hot tub
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front-desk safe

Feel at home (6)

  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

A modern living room with a grey sofa, white chairs, a wooden table, and sheer curtains.

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(44 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

A bedroom with a bed, pillows, a nightstand, a lamp, and a large window with a view of buildings.

2 Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Ocean View Penthouse

A spacious living room with a large window, a sofa, a coffee table, and a TV.

2 Bedroom Ocean View Penthouse

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

A balcony with a tiled floor, two chairs, a small table, and a potted plant.

1 Bedroom Superior Partial/ Ocean View Apartment

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Penthouse

Iron/ironing board, WiFi (free), individually decorated

2 Bedroom Ocean View Penthouse

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior One Bedroom Apartment- low floor

Iron/ironing board, WiFi (free), individually decorated

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Bedroom, Garden View

A balcony with a table, a chair, and a view of tall buildings and trees.

Superior Apartment, 1 Bedroom, Garden View

9.2 out of 10
Wonderful
(7 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Sub-Penthouse

A modern living room with a large TV, a dining area, and a sofa.

2 Bedroom Ocean View Sub-Penthouse

  • Ocean view
  • 159 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Superior Apartment

A modern hotel room with a large bed, a wooden nightstand, a desk with drawers, and a window with blinds.

Superior Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 3 min walk - 0.3 km
  • The Oasis - 5 min walk - 0.5 km
  • Kurrawa Beach - 5 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 9 min walk - 0.8 km
  • The Star Gold Coast - 9 min walk - 0.8 km

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 3 min walk
  • Florida Gardens station - 25 min walk

Restaurants

  • ‪Guzman Y Gomez - ‬6 min walk
  • ‪Sumo Japanese - ‬5 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Passiontree Velvet - ‬7 min walk
  • ‪Bistro On3 - ‬7 min walk

About this property

Neptune Resort

  • Neptune Resort offers a great location, putting you within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

At a glance

Hotel size

    • 35 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10 AM

Special check-in instructions

    • The property charges 2.53 percent for credit card payments
    • The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Saturday (8:30 AM – 2:00 PM), and Sunday to Sunday (9:00 AM – noon)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills

What to do

  • Beach nearby
  • Surfing/body boarding nearby
  • Whale-watching nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Outdoor tennis court
  • Steam room

Accessibility

  • Elevator
  • Elevator door width (inches): 394
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Weekly housekeeping
  • Guidebooks/recommendations

Special features

Dining

Tom's Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 2.53 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 35.0 per day

Pets

  • Service animals exempt from fees

Parking

  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Neptune Broadbeach

Neptune Resort

Neptune Resort Broadbeach

Neptune Resort Broadbeach, Gold Coast

Neptune Resort Hotel

Neptune Resort Broadbeach

Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort offer free cancellation for a full refund?

Yes, Neptune Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Resort?

Yes, there's an outdoor pool.

Are pets allowed at Neptune Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neptune Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 10 AM.

Is there an onsite casino at Neptune Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (6-min walk) is nearby.

What is there to do at Neptune Resort and nearby?

Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Neptune Resort also has a steam room and a picnic area, as well as a garden.

Does Neptune Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster, cookware, and a refrigerator.

Does Neptune Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neptune Resort like?

Neptune Resort is located near Kurrawa Beach in Broadbeach, a short 3-minute walk from Broadbeach South Light Rail Station and 6 minutes' walk from The Star Gold Coast.

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Reviews

Neptune Resort Reviews

8.8

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The property is conveniently located within a short walk to the beach. (17 reviews)
  • Free secure parking was a convenient and appreciated amenity. (7 reviews)
  • The pool was described as amazing, private, lovely, warm, and a nice touch. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Service staff
Beach
Restaurant
Shopping
Building
Walking
Room
Public transport
Casino

Reviews

Verified review

10/10 Exceptional

Very pleasant stay, straight forward check in & checkout, room is comfortable and clean, with all the basics. Well positioned, accessible to every popular places to visit. The property is so well maintained.. will definitely stay again in the future GC getaway.
Verified review

8/10 Very good

Amazing location clean apartment
Verified review

10/10 Exceptional

Excellent location, great facilities
Verified review

10/10 Exceptional

Easy parking clean place nice area good staff
Verified review

10/10 Exceptional

Excellent, clean, friendly staff, will stay again
Verified review

10/10 Exceptional

Central location to beach, shops and dining. Perfect spot for a relaxing holiday.
Verified review

10/10 Exceptional

The room was very spacious and comfortable&relaxing.
Verified review

10/10 Exceptional

Excellent location and overall a great place to stay.
Verified review

10/10 Exceptional

Clean, comfortable, location, friendly staff.
Verified review

10/10 Exceptional

Great location, a block away from the Broadbeach centre and beach. Not so much of a pool on site for swimming, just a small shallow kids pool. Rooms are newly refurbished spacious and clean. Staff are super friendly, they attend to your request immediately. Great stay, highly recommended.
Verified review

10/10 Exceptional

Clean room, near the beach and shoppingsenter.
Verified review

8/10 Very good

Great location. Pool was lovely. Unfortunately our bed was quite hard you could feel the springs. Staff very friendly and welcoming.
Verified review

10/10 Exceptional

Great location and facilities. The penthouse has amazing views and plenty of room for a group/family. Easy walk to the downtown restaurant row area and Pacific Fair mall.
Verified review

10/10 Exceptional

Room was great and roomy and renovated so it was very nice with great facilities …… the resort was excellent in terms of its facilities but the location was superb….. close to casino, restaurants and cafes and Pacific Fair Shopping centre!!!!
Verified review

10/10 Exceptional

Staff friendly. Clean room
Verified review

8/10 Very good

Excellent location close to shops and casino, enjoyed our stay here
Verified review

8/10 Very good

Great room, good view and nice staff.
Verified review

10/10 Exceptional

Lovely friendly staff everytime we saw them. The room was great, clean with everything you need. Couldn’t ask for a better location, within walking distance to just about everything you need. Will definitely stay here again!
Verified review

10/10 Exceptional

Very clean tidy and comfortable good location will be back.
Verified review

8/10 Very good

Really great location
Verified review

10/10 Exceptional

Clean apartment & lovely pool area.
Verified review

10/10 Exceptional

Spacious, comfortable room with good facilities.
Verified review

10/10 Exceptional

Clean and comfortable unit. Helpful friendly staff. Great location, close to beach, shops and trams.
Verified review

8/10 Very good

The room was very clean. Staff were friendly. We had everything we needed
Verified review

10/10 Exceptional

Room was very clean and staff were very polite and helpful. Great value and service!