Located near Frankfurt Zoo, Hotel Alexander am Zoo offers a unique retreat with shopping on site, dry cleaning/laundry services and an onsite spa. Relax in the comfort of your room with free WiFi or take advantage of concierge services from the helpful multilingual staff that previous guests have praised.
South Station/Schweizer Straße Tram Stop - 5 min drive
Frankfurt (Main) Ost Station - 10 min walk
Konstablerwache Station - 16 min walk
Waldschmidtstraße Tram Stop - 2 min walk
Habsburgeralle Station - 6 min walk
Zoo U-Bahn - 7 min walk
Restaurants
Das Nord - 6 min walk
Pizza Hut - 7 min walk
El Nigo - 6 min walk
Maruyasu im Sandweg - 7 min walk
Kaffeehaus am Zoo - 7 min walk
About this property
Hotel Alexander am Zoo
When you stay at Hotel Alexander am Zoo, you'll be just a 5-minute drive from Römerberg and Alte Oper. Also, Frankfurt Trade Fair and Frankfurt Christmas Market are within a short drive. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Waldschmidtstraße Tram Stop is 2 minutes and Habsburgeralle Station is 6 minutes.
At a glance
DONE
Hotel size
66 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 22 per day; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Onsite garage
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
Children's games
What to do
Shopping
Working away
Meeting room
Computer station
Conference space (1076 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
Full-service spa
Banquet hall
Traditional architecture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
45-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Mobile key entry
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for EUR 10.0 per night
Rollaway beds are available for EUR 50.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 10 per pet, per night
Parking
Covered self parking costs EUR 22 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Also known as
Alexander am
Alexander am Zoo
Alexander am Zoo Frankfurt
Alexander am Zoo Hotel
Hotel Alexander am Zoo
Hotel Alexander am Zoo Frankfurt
Alexander Am Zoo Hotel Frankfurt
Alexander Am Zoo Hotel Frankfurt
Hotel Alexander am Zoo Hotel
Hotel Alexander am Zoo Frankfurt
Hotel Alexander am Zoo Hotel Frankfurt
Frequently asked questions
Does Hotel Alexander am Zoo offer free cancellation for a full refund?
Yes, Hotel Alexander am Zoo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alexander am Zoo?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Alexander am Zoo?
Yes. Self parking costs EUR 22 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Alexander am Zoo?
Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
Is there an onsite casino at Hotel Alexander am Zoo?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at Hotel Alexander am Zoo and nearby?
Hotel Alexander am Zoo has a spa.
What's the area around Hotel Alexander am Zoo like?
Hotel Alexander am Zoo is a short 2-minute walk from Waldschmidtstraße Tram Stop and 6 minutes' walk from Frankfurt Zoo.
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Reviews
Hotel Alexander am Zoo Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.0
Staff & service
9.2
Eco-friendliness
8.6
Property conditions & facilities
What guests liked
Breakfast was consistently described as delicious, outstanding, and amazing by multiple guests. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Location
Service staff
Store
Train station
Supermarkets
Reviews
10/10 Exceptional
Jul 16, 2025
Superb
Our rooms were large, comfortable and extremely clean! Michael is the best! He was so friendly, kind and helpful. The breakfast is amazing and worth the fee! We couldn’t have been more pleased!
Vickie
Vickie, 6-night trip
10/10 Exceptional
May 16, 2025
Extrem freundliches Personal. Sehr gute Atmosphäre. Großartiges Frühstück.
Friedemann
Friedemann, 2-night trip
10/10 Exceptional
Apr 19, 2025
Alles bestens.
Richard
Richard, 1-night trip
10/10 Exceptional
Aug 8, 2024
Excellent stay
Markus
Markus, 1-night trip
10/10 Exceptional
Mar 23, 2025
Sehr sehr freundliches Personal. Und die Süßigkeiten an der Rezeption waren fantastisch :)
Gerne wieder beim nächsten Frankfurt Aufenthalt!
Daniela
Daniela, 1-night trip
10/10 Exceptional
Dec 23, 2024
Lovely hotel
Ideal location for the zoo and close enough to the Christmas markets.
Robert
Robert, 2-night trip
10/10 Exceptional
Dec 11, 2024
Comfortable room, friendly service
Always friendly service and a clean, comfortable room.
We were warmly welcomed very nice hotel would definitely choose to stay here again
Jane
Jane, 1-night trip
10/10 Exceptional
Aug 30, 2022
Always a pleasure to stay at this hotel
Martha
Martha, 10-night trip
10/10 Exceptional
Oct 3, 2023
Sehr freundlicher Empfang, großzügige Tiefgaragenplätze, sehr großes, ruhiges Zimmer, tolles Frühstück
Katharina
Katharina, 2-night trip
10/10 Exceptional
Jun 25, 2024
I nice little gem. We stayed there just to be close to the zoo and were nicely surprised! Super friendly staff and the breakfast was outstanding!
Thomas
10/10 Exceptional
Apr 29, 2024
gut gelegen und man kann kommt schnell zu den ÖV
Caterina
Caterina, 2-night trip
10/10 Exceptional
Jun 5, 2024
This hotel is a gem, always with a warm welcome, perfect quiet location out of the hub of the city but so easy to get out out and about from
We love walking and for us it’s a short stride into the city centre our favourite place to stay when visiting Frankfurt
Jane
Jane, 4-night trip
6/10 Good
Mar 23, 2025
Unlikely, the bathroom door was missing.
The main bad was very good.
Paul
Paul, 1-night trip
10/10 Exceptional
Nov 27, 2022
Stay here u wont be disappointed
Highly recommended,staff super friendly,room very clean,breakfast is one of the best continentals i have had,close to the zoo.cant recommend this hotel hotel enough......5 stars 👍
John
John, 4-night trip
8/10 Very good
Jun 6, 2024
Quiet rooms with convenient supermarket close by. Great restaurant close by too. Easy access to U-bahn at end if road (100 metres) to downtown and airport.
Tim
Tim, 1-night trip
10/10 Exceptional
Sep 29, 2024
Es hat alles gepasst und wir würden gern wiederkommen.
Monika
Monika, 3-night trip
10/10 Exceptional
Sep 12, 2024
Goed en Netjes
Goed Ontbijt
Vriedelijk en behulpzaam personeel(Balie)
Tony
Tony, 2-night trip
10/10 Exceptional
Nov 13, 2024
Thoroughly enjoyed my stay and staff were both friendly and helpful. Reception staff helped me find how to get tram into centre of Frankfurt and where to go there in order to see as much as possible in one day.
Hotel itself was spotless as was my room.Breakfast was self service but very good.
Area around hotel was nice and I as a older female had no anxiety walking at night on my own.