In the heart of Zurich, Hotel Europe offers a unique blend of style and comfort. Relax on the scenic terrace, indulge in shopping on site, or enjoy a meal at Restaurant Max & Otto. With free in-room WiFi and helpful multilingual staff, this upscale boutique hotel is sure to leave you feeling pampered.
At Hotel Europe, you'll be within a 10-minute drive of Bahnhofstrasse and Letzigrund Stadium. For a bite to eat, guests can check out Restaurant Max & Otto, which serves breakfast, lunch, and dinner. Other highlights at this boutique hotel include a bar/lounge and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Opernhaus Tram Stop is 2 minutes and Kreuzstrasse Tram Stop is 4 minutes.
Languages
English, French, German
At a glance
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Hotel size
36 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed*
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Room service
What to do
Shopping
Beach nearby
Working away
Computer station
Services
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Terrace
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Heating
Portable fan
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Max & Otto - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 28 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Cribs/infant beds are available for CHF 30.0 per stay
Pets
Pets are allowed for an extra charge of CHF 30 per pet, per day
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Also known as
Europe Zurich
Romantik Hotel Europe Zürich
Hotel Europe Zurich
Romantik Hotel Europe Zurich
Romantik Hotel Europe
Romantik Europe Zurich
Romantik Europe
Europe Hotel zürich
Romantik Europe Zürich
Hotel Europe Hotel
Hotel Europe Zürich
Romantik Hotel Europe
Hotel Europe Hotel Zürich
Frequently asked questions
Does Hotel Europe offer free cancellation for a full refund?
Yes, Hotel Europe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Europe?
Yes, pets are welcome. There's a charge of CHF 30 per pet, per day.
What are the check-in and check-out times at Hotel Europe?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Europe?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (4-min drive) is nearby.
What is there to do at Hotel Europe and nearby?
Recommended spots to visit include Kunsthaus Zurich (11-min walk) and Zurich Town Hall (12-min walk), along with ETH Zurich (1 mi) and Swiss National Museum (1.3 mi).
Are there restaurants at or near Hotel Europe?
Yes, there's an onsite restaurant, Restaurant Max & Otto.
What's the area around Hotel Europe like?
Hotel Europe is in Zürich Center, a short 2-minute walk from Opernhaus Tram Stop and 9 minutes' walk from Bahnhofstrasse.
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Hotel Europe Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Restaurant
Opera houses
Store
Bed
Cafes
What guests liked
Breakfast was consistently described as delicious, with a nice variety of options and accommodating staff. (9 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Good
Aug 16, 2025
Great hotel and great location
Alex
Alex, 1-night trip
10/10 Excellent
Jul 23, 2025
Amazing location , very clean great employees
Aida
Aida, 3-night trip
10/10 Excellent
Jun 9, 2025
Great location and kind staff!
Leslie
Leslie, 2-night trip
10/10 Excellent
Aug 8, 2025
Absolutely great location and easy access to everything. Loved the facility and its charming neighborhood and proximity to lake Zurich. Will recommend highly.
It's located in a very convenient place. Close to the lake, restaurants, and shopping.
Lucia
Lucia, 2-night trip
10/10 Excellent
Jul 6, 2025
Everything was lovely and we had a great stay. However they do not have air conditioning.
Natalie
Natalie, 2-night trip
10/10 Excellent
Jul 11, 2025
The staff at this hotel provides 5-star service. The room was quiet and the bed very comfortable. Thank you.
Richard
Richard, 2-night trip
10/10 Excellent
Jul 9, 2025
Great
jun
jun, 1-night trip
8/10 Good
Jul 4, 2025
Friendly and professional staff. Clean property with character. Fantastic breakfast, comfortable bed (very high!) and great location.
Only negative experienced was the chandelier rattled with upstairs guests movements.
Chantay
Chantay, 1-night trip
10/10 Excellent
Jun 15, 2025
Excellent location and wonderful staff. Property was a bit dated but could be considered "charming". It was hot and muggy so lack of AC or a fan in the room made it a bit uncomfortable. Overall would stay here again.
sean
sean, 2-night trip
6/10 Okay
Aug 5, 2025
It was not as good how it looked on the picture. Reception area was like restaurant reception and everything was so small.
Delgertsetseg
Delgertsetseg, 1-night trip
10/10 Excellent
Dec 18, 2024
Great hotel
It was comfortable and the staff were friendly.
Nicole
Nicole, 2-night trip
4/10 Poor
Aug 12, 2025
We were satisfied with the hotel room facilities, but there was an accident.
The circuit breaker of our room tripped around 10 pm.
Front desk was already closed.
I couldn't get through on the phone.
The hotel was final accommodation for our trip, so we were so sad.
Shunki
Shunki, 1-night trip
10/10 Excellent
Jun 17, 2024
Great place !
Anthony
Anthony, 2-night trip
10/10 Excellent
May 17, 2025
Jada (not sure I spelled it correctly) was especially warm and welcoming at the breakfast. She sang as she worked and made the best cappuccino. She was so accommodating and attentive. Best employee ever!
Ashley
Ashley, 2-night trip
6/10 Okay
Jun 29, 2025
An amazing spot, just around the corner from the lake. Dont expect a cold room in the summer as we got there and the room did not have AC. Another note is that we ended up missing dinner one night because the kitchen closed early. Be there before 930 if you want food
Nicholas
Nicholas, 2-night trip
10/10 Excellent
Oct 29, 2023
Such a friendly and welcoming place, buffet breakfastvwas fantastic, super comfy bed
Verified traveler
2-night trip
10/10 Excellent
Dec 21, 2024
The staff was very kind, helpful & accommodating,
They went above & beyond.
The hotel restaurant has fabulous meals.
The hotels is city centre- in walking distance to everything.
Ann
Ann, 6-night trip
10/10 Excellent
Jun 22, 2024
Lovely hotel so beautifully decorated. Lovely to have a single room best i have stayed in. Staff very helpful great location to explore from
Alison
Alison, 1-night trip
10/10 Excellent
May 26, 2024
I always stay at Hotel Europe when I visit Zurich. Great location, nice rooms, 2 blocks to train.
And a spectacular restaurant for dinners.
Christine
Christine, 3-night trip
10/10 Excellent
May 12, 2024
Very nice space to stay. Close to everything in Zurich
Lee
Lee, 1-night trip
10/10 Excellent
Aug 7, 2022
Amazing hotel in an amazing location. The staff were friendly and courteous. We would definitely stay again.
MUBEEN
MUBEEN, 4-night trip
10/10 Excellent
Aug 6, 2023
Place to stay in Zürich, very friendly, welcoming, romantic, next to the lake…