In the heart of Mexico City, Sheraton Mexico City Maria Isabel Hotel offers an urban oasis with a grocery store, on-site shopping and a relaxing garden. Unwind in the sauna or steam room, indulge in a massage treatment or raise your fitness game at the 24-hour health club. The property’s helpful staff has left previous guests feeling at ease.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Electric vehicle charging point
Spa
Airport transfer
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Outdoor pool
Breakfast available
WiFi in the lobby
24-hour health club
Sauna
Steam room
Valet parking
24-hour room service
Coffee shop/cafe
Spa services
Feel at home (6)
Free cribs/infant beds
Private bathroom
Premium TV channels
Garden
Terrace
Daily housekeeping
The current price is $107
$107
$128 total
includes taxes & fees
Aug 1 - Aug 2
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Club Suite, 1 Bedroom, Corner
Club Suite, 1 Bedroom, Corner
7.67.6 out of 10
Good
4 reviews
(4 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
65 sq m
Sleeps 4
1 King Bed
View all photos for Junior Suite, 1 Bedroom
Junior Suite, 1 Bedroom
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
55 sq m
Sleeps 4
1 Double Bed
View all photos for Club Suite, 1 Bedroom
Club Suite, 1 Bedroom
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
49 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 Double Bed
Deluxe Room, 1 Double Bed
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
28 sq m
Sleeps 4
1 Double Bed
View all photos for Deluxe Room, 1 King Bed (View)
Deluxe Room, 1 King Bed (View)
9.69.6 out of 10
Exceptional
8 reviews
(8 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
32 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Double Beds, Tower
Deluxe Room, 2 Double Beds, Tower
9.29.2 out of 10
Wonderful
27 reviews
(27 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
28 sq m
Sleeps 4
2 Double Beds
View all photos for Deluxe Room, 1 Queen Bed, Tower
Deluxe Room, 1 Queen Bed, Tower
8.48.4 out of 10
Very good
40 reviews
(40 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
28 sq m
Sleeps 2
1 Queen Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.68.6 out of 10
Excellent
45 reviews
(45 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
28 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
9.09.0 out of 10
Wonderful
2 reviews
(2 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
28 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 Double Bed
Deluxe Room, 1 Double Bed
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
28 sq m
Sleeps 3
1 Double Bed
View all photos for Deluxe Room, 1 King Bed
Deluxe Room, 1 King Bed
8.08.0 out of 10
Very good
1 review
(1 review)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
28 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 2 Double Beds (View)
Deluxe Room, 2 Double Beds (View)
9.49.4 out of 10
Exceptional
25 reviews
(25 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
32 sq m
Sleeps 4
2 Double Beds
View all photos for Classic Room, 2 Double Beds, Tower
Classic Room, 2 Double Beds, Tower
8.88.8 out of 10
Excellent
132 reviews
(132 reviews)
Highlights
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
Hair dryer
29 sq m
Sleeps 4
2 Double Beds
View all photos for Classic Room, 1 King Bed, Tower
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
What's nearby
U.S. Embassy - 2 min walk - 0.2 km
Angel of Independence Monument - 2 min walk - 0.2 km
Reforma 222 - 9 min walk - 0.8 km
National Museum of Anthropology - 3 min drive - 2.3 km
Chapultepec Castle - 6 min drive - 1.6 km
Getting around
Benito Juarez International Airport (MEX) - 26 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 62 min drive
Mexico City Buenavista Station - 12 min drive
Mexico City Fortuna Station - 23 min drive
Tultitlan Lecheria Station - 36 min drive
Insurgentes Station - 10 min walk
Sevilla Station - 13 min walk
Chapultepec Station - 19 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 2 min walk
Sheraton Executive Lounge - 1 min walk
Shake Shack - 2 min walk
Cityzen - 5 min walk
Prime Steak Club - Ángel de la Independencia - 2 min walk
About this property
Sheraton Mexico City Maria Isabel Hotel
You'll be in a fantastic location at Sheraton Mexico City Maria Isabel Hotel, just a 5-minute walk from Paseo de la Reforma and Angel of Independence Monument. You can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or mani/pedis. An outdoor pool, a bar/lounge, and a 24-hour health club are other features. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Insurgentes Station is 10 minutes and Sevilla Station is 13 minutes.
Languages
English, Spanish
At a glance
DONE
Hotel size
756 rooms
Arranged over 22 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (1 total, up to 40 lbs per pet)*
Service animals welcome
Restrictions apply*
WIFI
Internet
WiFi in public areas*
WiFi in rooms*
LOCAL_PARKING
Parking
Onsite valet parking (MXN 200 per day)
Electric vehicle charging point on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Tennis
Fitness classes
Shopping
Working away
Business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Television in common areas
Communal living room
24-hour health club
An outdoor pool
Spa services
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.
Fees & policies
Optional extras
WiFi is available in guestrooms for MXN 199 per night (rates may vary)
WiFi is available in public areas for MXN 199 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MXN 460 for adults and MXN 230 for children
Airport shuttle service is offered for an extra charge of MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 2085.92 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Parking
Valet parking costs MXN 200 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City
Frequently asked questions
Does Sheraton Mexico City Maria Isabel Hotel offer free cancellation for a full refund?
Yes, Sheraton Mexico City Maria Isabel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Mexico City Maria Isabel Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of MXN 2085.92 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Mexico City Maria Isabel Hotel?
Yes. Valet parking costs MXN 200 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Sheraton Mexico City Maria Isabel Hotel?
Yes, an airport shuttle is available. The charge is MXN 1242.00 per vehicle one-way.
What are the check-in and check-out times at Sheraton Mexico City Maria Isabel Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Sheraton Mexico City Maria Isabel Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna. Sheraton Mexico City Maria Isabel Hotel also has a garden.
Are there restaurants at or near Sheraton Mexico City Maria Isabel Hotel?
Yes, there's an onsite restaurant.
What's the area around Sheraton Mexico City Maria Isabel Hotel like?
Sheraton Mexico City Maria Isabel Hotel is in Reforma, a short 3-minute walk from Paseo de la Reforma and 3 minutes' walk from Angel of Independence Monument. Travelers say the local area is very safe perfect for sightseeing.
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Sheraton Mexico City Maria Isabel Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Restaurant
Breakfast
View
Food
Bar
Shower
Bed
What guests liked
The gym was well-equipped, clean, and suitable for strength training and cardio workouts. (11 reviews)
Breakfast was consistently praised for its quality, variety, and attentive service. (19 reviews)
The property offers a variety of dining options, including a restaurant with great breakfast food and a convenient 24/7 room service. (15 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jun 29, 2025
Great hotel and safe!
It was a great experience
Monica
Monica, 4-night trip
10/10 Exceptional
Mar 7, 2025
Great stay
MARIANELA
MARIANELA, 3-night trip
10/10 Exceptional
Apr 2, 2025
We really enjoyed our stay and will definitely go back and recommend this hotel!
Heriberto
Heriberto, 3-night trip
10/10 Exceptional
Mar 3, 2025
great service love staying there
Jorge
Jorge, 2-night trip
10/10 Exceptional
Apr 4, 2025
Loved this hotel! My family and I felt safe and comfortable staying at Sheraton.
Ana
Ana, 3-night trip
10/10 Exceptional
Mar 26, 2025
Nice place to be.
JORGE
JORGE, 3-night trip
10/10 Exceptional
Mar 14, 2025
Excellent place
Wesley
Wesley, 3-night trip
6/10 Good
Jun 28, 2025
This hitel has seen better days. I don't planmon staying there again
Jose
Jose, 4-night trip
10/10 Exceptional
Mar 30, 2025
I have stayed at the hotel multiple times, and I have never been disappointed.
Gregory
Gregory, 2-night trip
10/10 Exceptional
Mar 4, 2025
Great location and club rooms and lounge are good value, service in Club Lounge exceptional.
alan
alan, 4-night trip
10/10 Exceptional
Feb 23, 2025
In a great location
priscilla denise
priscilla denise, 3-night trip
10/10 Exceptional
Feb 22, 2025
Great and safe place, surrounded by great walkable restaurants.
F.
F., 1-night trip
10/10 Exceptional
Jan 21, 2025
Great stay
Great staff and wonderful facilities-
Francesco
Francesco, 1-night trip
10/10 Exceptional
Feb 27, 2025
Perfect location
Javier
Javier, 3-night trip
10/10 Exceptional
Feb 18, 2025
Excellent service and location
Raul
Raul, 3-night trip
10/10 Exceptional
Mar 24, 2025
The service was excellent
Victor
Victor, 5-night trip
10/10 Exceptional
Mar 5, 2025
Located next door to US Embassy, we felt area was very secure. Many dining options and sightseeing within walkable distance. Hotel staff is friendly and helpful with recommendations.
Georgina
Georgina, 6-night trip
10/10 Exceptional
Dec 21, 2024
Amazing hotel in CDMX
Omar
Omar, 1-night trip
10/10 Exceptional
Feb 25, 2025
Highly recommend !
Jesus
Jesus, 3-night trip
8/10 Very good
Feb 3, 2025
Good location
Orlando
Orlando, 4-night trip
10/10 Exceptional
Feb 16, 2025
Loved the area and the view was amazing! Good center al place. Staff is so friendly and treat you like royalty! Will definitely stay here again!
EGLA
EGLA, 3-night trip
2/10 Poor
Jun 21, 2025
Terrible service and they would not credit me hotel points for dining. Constantly slamming doors into service area at ALL hours of the day. Old hotel. Will be lodging complaint with the hotel.
Debra
Debra, 6-night trip
6/10 Good
Feb 8, 2025
Was ok for a 3 stars hotel
Wai Chu
Wai Chu, 5-night trip
10/10 Exceptional
Mar 14, 2025
The staff & service it is the best attention you will receive in every country, the breakfast employees are great, the bell boys, concierge, reception, cleaning, every team member knows very well what it means client satisfaction, I was impressed and I will return for sure to this hotel
Marco
Marco, 6-night trip
10/10 Exceptional
Dec 30, 2024
I loved the room and the facilities as well as the staff’s attention