Hotels in Zarzis

"I recently stayed at Eden Star Hotel Zarzis and unfortunately, it fell far short of expectations. While the property itself has potential, the level of service was unacceptable. The interactions with the staff were consistently disappointing; there seemed to be a lack of basic professional courtesy and a complete disregard for guest concerns. Furthermore, the management appeared indifferent to resolving issues when they were raised. I cannot recommend this hotel until significant improvements are made to their client relations and operational standards."

"Nothing to complain about here, great welcoming and excellent customer service from staff (need a bit of work on security attitude at the front gate) very neat establishment specially the bar for drinkers, definitely coming back every time going to the island."

"Clean and charming hotel, mostly French speaking and whilst we were there mostly over 65 aged guests. Nice food. Lots to do and my sons in 20s loved it"

"Sometimes the food was cold"

"Hard to fault this! We went in early December so both the hotel, airport and nearby area were rather empty; when it came to check out we were allowed to keep the room and stay in the resort with all the food and dinner for the day until we were ready to head to head to the airport in the evening. Hard to fault here! I can't think of anything more I would want from this hotel other than to spend more time there!"

"Amenities of a 5 star hotel but quality control of a 4 star hotel (e.g. fridge not plugged in, chain to terrace nearly impossible to close, being given used napkins for breakfast). The pools are all great and we didn't expect to get free drinks and cake, which we appreciated. Staff mostly very friendly and welcoming, but one of the bar guys was questioning both me and my partner about our relationship/martial status and that made me uncomfortable. Food was fine, but generally didn't seem to have been salted. We went out for dinner in town and got better food there for a lot less money. Still we overall enjoyed the hotel and were grateful for the staff."

"Excellent hotel, we enjoyed our stay. We had a premium room with sea view which was nice although no sun on the balcony so we couldn't use it. The food was delicious with such a variety. All the staff were extremely helpful and friendly especially Hajer who cleaned our room and made animals out of the towels. There isn't much to do outside of the hotel, Djerba itself is a quiet Island. "

"everyone is very kind and nice"

"nice, staff were nice, food could have been better! "