El Mouradi Djerba Menzel

Property class: 4
Beachfront resort in Aghir with spa and beach bar

Choose dates to view prices

El Mouradi Djerba Menzel offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers, plus you'll have access to onsite surfing/body boarding, parasailing, and windsurfing. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. L Olivier, one of 4 restaurants, offers pool views and serves breakfast, lunch, and dinner. Other highlights include 3 poolside bars, a marina, and a nightclub.

Reviews

6.6 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • 4 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Nightclub
  • Rooftop terrace
  • Free children's club
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
The current price is $78
$95 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Suite

A hotel room with a bed, a chair, a small table, a nightstand with a lamp, and a view of a pool and palm trees.

Suite

  • Garden view
  • 66 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Standard 1 adult + 1 child

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Standard 1 adult + 1 child

  • Sea view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chambre Quadruple (4 Adultes)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Chambre Quadruple (4 Adultes)

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Single Room

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chambre Triple (3 Adultes)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Chambre Triple (3 Adultes)

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Bungalow, 1 Bedroom

A resort with palm trees, white domed buildings, and a beach view.

Standard Bungalow, 1 Bedroom

  • Garden view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room

A resort with palm trees, white domed buildings, and a beach view.

Standard Room

  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Chambre Quadruple (2 Adultes+ 2 Enfants)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Chambre Quadruple (2 Adultes+ 2 Enfants)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Chambre Quadruple (1 Adulte+ 3 Enfants)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Chambre Quadruple (1 Adulte+ 3 Enfants)

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Chambre Quadruple (3 Adultes+ 1 Enfant)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Chambre Quadruple (3 Adultes+ 1 Enfant)

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Chambre Triple (2 Adultes+ 1 Enfant)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Chambre Triple (2 Adultes+ 1 Enfant)

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Chambre Triple (1 Adulte+ 2 Enfants)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Chambre Triple (1 Adulte+ 2 Enfants)

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Sea View (2 adults)

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a lamp.

Double Room Sea View (2 adults)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room Sea View

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Single Room Sea View

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room Sea View (2 Adults + 1 Child)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Triple Room Sea View (2 Adults + 1 Child)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room Sea View (2 adults + 2 Children)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Quadruple Room Sea View (2 adults + 2 Children)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room Sea View (3 Adults)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Triple Room Sea View (3 Adults)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room Sea View (1 Adult + 2 Children)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Triple Room Sea View (1 Adult + 2 Children)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room Sea View (3 Adults + 1 Child)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Quadruple Room Sea View (3 Adults + 1 Child)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room Sea View (4 Adults)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Quadruple Room Sea View (4 Adults)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room Sea View (1 Adult + 1 Child)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Double Room Sea View (1 Adult + 1 Child)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Sea View (1 adult + 3 Children)

A hotel room with a bed, a small table with a vase of flowers, a chair, and a view of palm trees through a sliding glass door.

Quadruple Room Sea View (1 adult + 3 Children)

  • Sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room 1adult 1child

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Quintuple

  • Sleeps 5
  • 2 Queen Beds OR 4 Twin Beds

Single Room

  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Map
B P 163, Aghir, 4116

What's nearby

  • Essaguia Beach - 8 min walk - 0.8 km
  • Djerba Explore Park - 5 min drive - 6.0 km
  • Sidi Mehrez Beach - 8 min drive - 8.6 km
  • Djerba Golf Club - 9 min drive - 10.8 km
  • Souk Midoun - 10 min drive - 12.7 km

Getting around

  • Houmt Souk (DJE-Djerba - Zaris) - 64 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bar La Douce - ‬5 min drive
  • ‪Restaurant - ‬13 min walk
  • ‪Pronto Pizza - ‬10 min drive
  • ‪Palais Royal - ‬10 min drive
  • ‪Beach Bar de l'Hôtel Robinson Club Djerba Bahiya - ‬10 min drive

About this property

El Mouradi Djerba Menzel

  • El Mouradi Djerba Menzel offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers, plus you'll have access to onsite surfing/body boarding, parasailing, and windsurfing. There's plenty of fun with the 3 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. L Olivier, one of 4 restaurants, offers pool views and serves breakfast, lunch, and dinner. Other highlights include 3 poolside bars, a marina, and a nightclub.

All inclusive details

  • All-inclusive room rates at El Mouradi Djerba Menzel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • Buffet meals, snacks, and beverages included
    • In-room liquor dispensers

Land activities

    • Miniature golf
    • Tennis
    • Volleyball

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances

At a glance

Hotel size

    • 634 units
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property. This only applies to local guests (Tunisian nationality).

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 3 poolside bars
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Basketball
  • Volleyball
  • Mini golf
  • Scooter/moped rentals
  • Kayaking
  • Canoeing
  • Parasailing
  • Sailing
  • Motor boating
  • Personal watercraft (motorized)
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Shopping
  • Pool table
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Marina
  • Nightclub
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 72-cm TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

L Olivier - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Open daily.
Guellala - This restaurant serves breakfast, lunch, and dinner. Open daily.
Les Fruits d Or - This theme restaurant serves lunch and dinner. Reservations are required. Open daily.
Calypso - This poolside steakhouse serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: TND 10 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 12.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of TND 50 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Mouradi Djerba Menzel
El Mouradi Djerba Menzel Aghir
El Mouradi Djerba Menzel Hotel Aghir
El Mouradi Menzel
Mouradi Menzel Djerba
El Mouradi Djerba Menzel Hotel
El Mouradi Djerba Menzel Resort Aghir
El Mouradi Djerba Menzel Resort
Mouradi Djerba Menzel Aghir
El Mouradi Djerba Menzel Aghir
El Mouradi Djerba Menzel Resort
El Mouradi Djerba Menzel Resort Aghir

Frequently asked questions

Does El Mouradi Djerba Menzel offer free cancellation for a full refund?

Yes, El Mouradi Djerba Menzel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Mouradi Djerba Menzel?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at El Mouradi Djerba Menzel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at El Mouradi Djerba Menzel?

Yes, there's free self parking.

Is airport shuttle service offered by El Mouradi Djerba Menzel?

Yes, an airport shuttle is available. The charge is TND 50 per person.

What are the check-in and check-out times at El Mouradi Djerba Menzel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at El Mouradi Djerba Menzel?

No, this resort doesn't have a casino, but Grand Casino de Djerba (15-min drive) is nearby.

What is there to do at El Mouradi Djerba Menzel and nearby?

Have fun with onsite activities like kayaking, parasailing, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. El Mouradi Djerba Menzel also has 3 poolside bars, a nightclub, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near El Mouradi Djerba Menzel?

Yes, there are 4 onsite restaurants, featuring pool views and poolside dining.

Does El Mouradi Djerba Menzel have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does El Mouradi Djerba Menzel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around El Mouradi Djerba Menzel like?

El Mouradi Djerba Menzel is located a short 8-minute walk from Essaguia Beach.

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Reviews

El Mouradi Djerba Menzel Reviews

6.6

Good

6.4

Cleanliness

7.2

Location

6.6

Staff & service

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
Food
Buffets
Beach
Pool

Reviews

Verified review

8/10 Very good

Variety of food, nice swimming pool
Verified review

10/10 Exceptional

I most liked the sunset from the pier at the south of the island.
Verified review

8/10 Very good

Good staff and service
Verified review

4/10 Fair

The staff cleaning were great food not so good limited choices seems like heated up left over food drink is so bad it is like drinking water from the tap if you are single or solo traveler i wouldn't recommend staying in this hotel. It was so boring and out dated hotel never again
Verified review

8/10 Very good

Great stay and so cheap!

We’ve been in Djerba for only 5 days and we booked up at last minute. Food was amazing, excellent variety at the buffet, mainly traditional Tunisian food. The all inclusive included only soft drinks but with a little extra $ you could have local alcoholic beverages but honestly didn’t worth it! (Tap beer and strong liquor are not good) You end up paying to get bottled beer. Nice bar service at the pool close to the beach. General cleanest is excellent at the room, bathroom room and buffet. With less then 20 dinars you can go everywhere on the island. Would definitely go back to Mouradi Djerba!
Verified review

6/10 Good

6/10
Verified review

10/10 Exceptional

We had an excellent stay here! The resort is beautiful and they have a ton of activities if you want a break from lounging on the beach. Staff were extremely friendly and went out of their way to help us
Verified review

6/10 Good

Could be better - got woken up by the renovation, the walls are not sound proof so I could hear everything from my neighbors and you need to pay by cash all the time which is inconvenient
Verified review

4/10 Fair

4 Stars too much for this hotel und the staff
Verified review

8/10 Very good

Great

Nice
Verified review

2/10 Poor

The worst hotel I ever been to I will never ever comeback again
Verified review

8/10 Very good

great
Verified review

2/10 Poor

Swimming pool
Verified review

2/10 Poor

Bad staff
Verified review

4/10 Fair

Aside from the entertainment staff who were awesome , the rest were either rude or not attentive. Food was poor , same everytime and ran of food often. Meal times were race for the fittest . In multiple occasions , i took the family to dine out instead of going through the madness of the Buffet. Maybe I expected more but this one really disappointed
Verified review

8/10 Very good

- The food is not bad it requires more options/variaty. - Under the bed is not clean in the room. - The room’s furniture is quite old. - The bath towels aren’t available on time. - The electricity shots down at least once a day. - The water flow is very low during peak time. - Overall the hotel needs renovation. Thank you very much.
Verified review

6/10 Good

Needs complete referb

Do not confuse 4* Tunisian with 4* UK or you will be bitterly disappointed. On arrival we were given a room in the hotel when I had booked a bungalow and had to go back to reception to ask to be moved to a bungalow. The hotel, bungalows and grounds badly need updating and the mattresses very firm leading to aching joints. Food not hot and very repetitive, drinks very limited and entertainment poor although this may be because it's low season. Staff ok but think they prefer the German and french guests who massively outnumbered us.
Verified review

4/10 Fair

When I arrived, they tried to deceive me and give me a Bungalow, even though my reservation was a superior room. Then, there was negligence from the staff, as they poured kerosene on the floor, which caused me to slip and sustain serious injuries. Despite that, they did not pay any attention to the matter and did not provide any medical assistance.
Verified review

10/10 Exceptional

Wir waren bereits das 2. Mal in diesem Hotel. Es war wieder ein wunderschöner Urlaub. Wir hatten ganz viel Spaß. Besonders möchten wir den Kellnern Mohammed und dem Team danken, die hier jeden Tag einen guten Job gemacht haben. Auch den Kellnern von der Bar Salem und dem Team möchten wir vielen Dank sagen. Ihr seid super. Dann den Köchinnen und Köche ohne euch wäre nichts auf dem Tisch gewesen. Der Rezeption danken wir von Herzen immer auf Zack und absolut hilfsbereit. Dem Animationsteam danken wir von ganzem Herzen und ganz besonders Noura die gute Seele auch Fratello, Pablo, Atlas, Hedgy Rico,Rio, Shakri und alle anderen des Animationsteams danken wir von ganzem Herzen sowie unserer lieben Cleaning Room Frau Halifa ohne sie wäre das Zimmer nicht sauber gewesen. Alle Mitarbeiter des El Mouradi machen einen supertollen Job. Wir kommen auch ein drittes Mal sehr gerne wieder. Die ganzen schlechten Bewertungen kann ich nicht nachvollziehen. Danke für alles.
Verified review

2/10 Poor

Arrogant personal.nicht Heldbereich Das Essen war gut
Verified review

8/10 Very good

Hôtel désuet ayant mal vieilli, nécessite beaucoup de rénovation et d'entretien pour être un 4*. Le personnel est bienveillant et pro La restauration est presque de qualité
Verified review

4/10 Fair

Ja
Verified review

2/10 Poor

Hôtel à f

Le pire séjour de toute ma vie . Le pire hôtel qui puisse exister. Hôtel à fuire ne perdez pas votre argent. Le personnel est incompétent. Il y a eut des bagarres, insultes et des heures d'attente à l'accueil pour avoir une chambre. Des files interminables aux restaurants. La nourriture n'est pas bonne. L'état des chambres est déplorable. J'ai voulu fuir dès la 1ère heure. Il n'y a absolument rien de positif dans cet hôtel. Tous les clients sont dessus.
Verified review

2/10 Poor

À FUIR !!!!! Pub mensongères, leurs photos internet n’est que mensonge ! Cet hôtel est HORRIBLE !!!!!!! Ce n’est pas un hôtel 4 étoiles; c’est un hôtel 2 étoiles !!!!! Tout est sale, les poubelles débordent, il y a des choses partout par terre, les piscines sont remplies, l’eau est sale ! Il y a sois disant des activités pour les enfants, il n’y a rien à part 3 toboggans ! La nourriture n’en parlons pas, elle est ignoble mais vraiment ignoble ! Même mon fils de 6 ans m’a dit maman c’est deguelasse je mange pas ici alors que dieu sait qu’il n’est pas compliqué ! Un jour j’ai voulu allé aux toilettes de la piscine, et dans une des pièces des toilettes c’était une douche et par terre il y a avait du CACA !!!!! DU CACA quelqu’un ki avait fait caca par terre normal !!!!!! Leur cuisine pue la mauvaise huile, mon fils a mangé des donuts façon beignet qu’ils avaient fait au goûter il est tombé malade juste après alors que nous sommes à Djerba depuis le 8 août et il n’a jamais été malade !!!!!! Nous avons fait 3 nuits dans cet hôtel horrible, on se sentait pas bien du tout, je suis restée le 1er jour à l’hôtel après je me réveillais et je sortais jusqu’à’’qu’au soir, heureusement c’était que 3 nuits ! Le personnel est pas sympa. La chambre n’en parlons pas, ideuse, sale, de la poussière partout, des toiles d’araignées alors que la femme de ménage est passé mais ne nettoie rien, des taches sur les draps. Des araignées, fourmis dans ma chambre, on a pas voulu me changer de chambre
Verified review

4/10 Fair

A FUIRE Cet etablissement est sale vetuste hyper mal geré et j’en passe. Le responsable de la responsable de la reception ainsi que la jeune femme qui tentent d’arranger les clients mais les pauvres ils se font allumer dans tous les sens. Pr la partir plage, si vous ne voyez pas le surveillant, ne vous inquiétez pas trop.. il prefere être planqué quelque part a dormir. Donc si vous avez besoin de lui , ca sera compliqué.. il est agressif desagreable et faire le travail de vigilier pour lui est moins interessant que de taper ses siestes. Un seul point positif peut etre.. sera la nourriture.. il y a le choix et ce n’est pas mauvais du tout. Par contre il y a vraiment beaucoup trop de gâchis, c est absolument honteux