Hotels in Luong Son

"Fantastic staff. Couldn’t do enough to help. Even put credit on my phone from their personal bank account so I could phone the airline in the U.K. to chase a lost bag. What a fantastic example of excellent customer service "

"The hotel staff are always ready to assist and staff Karen was really helpful. When she heard that we were checking out at 6am, she mentioned that the hotel kitchen is able to provide breakfast for us to pack and go. Really thoughtful"

"Staff were helpful and place was clean. Nice quiet room as it is located on an alley. Beds, like all over Asia were hard but like I said, that. Seems to be the case all over Asia. Nice location. Very walkable. "

"The room was spacious and the beds were very comfy. The location was fantastic just a minute away from the lake. The best part of this hotel are the staff who work here, they are incredibly passionate, kind and thoughtful! We loved chatting with them and appreciate all their help and the warm hospitality. Definitely a great choice to stay here!"

"Exceptionally clean and comfortable. Great service and location. Was a good choice for our first days in Vietnam "

"The staff especially the reception are top notch, spoke english, helped breaak big bank otes into smaller ones, arranged transport and always acknowledged/greeted you. Room was a bit small compared to other 4 star hotels but still nice and clean. Breakfast buffet is excellent with a wide variety of choices and fast replenishment of food. Hotel location is close to a lot of attractions, shopping and food options"

"The room was very elegant and comfortable. Bed was great. A few signs of wear and tear and the rain shower didnt work but other than that a very nice roo.. "

"I stay at this hotel every time I am in Hanoi!!!! I like everything about this hotel - Everything, but it is the Staff that makes this hotel so wonderful!!!! Location, Clean, Delicious Breakfast and the Staff - from getting out of the taxi on arrival to getting in the taxi on departure - they do everything they can to make you feel welcome and comfortable!!!! Many have become my friends!!!!!!!"

"The staff was stellar, very helpful and went out of their way to help us have a comfortable stay."