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Heritage Ham Long Hotel & Spa

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When you stay at Heritage Ham Long Hotel & Spa, you'll be just a 5-minute drive from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • Conference center
  • Business center
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Minibar
The current price is $74
$84 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Junior Room No Window.

Junior Room No Window. | Minibar, in-room safe, iron/ironing board, free WiFi

Junior Room No Window.

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room with Internal Window

Deluxe Room with Internal Window | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room with Internal Window

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room Open Window

Premier Room Open Window | Minibar, in-room safe, iron/ironing board, free WiFi

Premier Room Open Window

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Deluxe Room City View

Premium Deluxe Room City View | Minibar, in-room safe, iron/ironing board, free WiFi

Premium Deluxe Room City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Connecting Room

Family Connecting Room | Minibar, in-room safe, iron/ironing board, free WiFi

Family Connecting Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Kitchen Studio Open Window

Kitchen Studio Open Window | Minibar, in-room safe, iron/ironing board, free WiFi

Kitchen Studio Open Window

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Balcony Deluxe Room City View

Balcony Deluxe Room City View | Minibar, in-room safe, iron/ironing board, free WiFi

Balcony Deluxe Room City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Heritage Room

Heritage Room | Minibar, in-room safe, iron/ironing board, free WiFi

Heritage Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite with Living Room Open Window

Suite with Living Room Open Window | Minibar, in-room safe, iron/ironing board, free WiFi

Suite with Living Room Open Window

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite City View

Executive Suite City View | Minibar, in-room safe, iron/ironing board, free WiFi

Executive Suite City View

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for DELUXE INTERNAL WINDOW

Minibar, in-room safe, iron/ironing board, free WiFi

DELUXE INTERNAL WINDOW

  • Sleeps 2
  • Free WiFi

View all photos for HERITAGE SUITE

Minibar, in-room safe, iron/ironing board, free WiFi

HERITAGE SUITE

  • Sleeps 2
  • Free WiFi

View all photos for JUNIOR ROOM NO WINDOW

Minibar, in-room safe, iron/ironing board, free WiFi

JUNIOR ROOM NO WINDOW

  • Sleeps 2
  • Free WiFi

View all photos for STUDIO KITCHEN OPEN WINDOW

Minibar, in-room safe, iron/ironing board, free WiFi

STUDIO KITCHEN OPEN WINDOW

  • Sleeps 2
  • Free WiFi

View all photos for PREMIER OPEN WINDOW

Minibar, in-room safe, iron/ironing board, free WiFi

PREMIER OPEN WINDOW

  • Sleeps 2
  • Free WiFi

View all photos for FAMILY CONNECTING ROOM

Minibar, in-room safe, iron/ironing board, free WiFi

FAMILY CONNECTING ROOM

  • Sleeps 4
  • Free WiFi

View all photos for PREMIUM DELUXE CITY VIEW

Minibar, in-room safe, iron/ironing board, free WiFi

PREMIUM DELUXE CITY VIEW

  • Sleeps 2
  • Free WiFi

View all photos for BALCONY DELUXE CITY VIEW

Minibar, in-room safe, iron/ironing board, free WiFi

BALCONY DELUXE CITY VIEW

  • Sleeps 2
  • Free WiFi

View all photos for SUITE WITH LIVING ROOM OPEN WINDOW

Minibar, in-room safe, iron/ironing board, free WiFi

SUITE WITH LIVING ROOM OPEN WINDOW

  • Sleeps 2
  • Free WiFi

View all photos for STANDARD TRIPLE ROOM

Coffee and/or coffee maker

STANDARD TRIPLE ROOM

  • Sleeps 3
  • Free WiFi

View all photos for Executive Suite City View

Minibar, in-room safe, iron/ironing board, free WiFi

Executive Suite City View

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
42-44A Ham Long Str, Hoan Kiem, Hanoi, 111000

What's nearby

  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Hoa Lo Prison Museum - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 1.3 km
  • Train Street - 17 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 43 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Ga Thuong Tin Station - 16 min drive
  • Hanoi Railway Station - 18 min walk
  • Airport pick-up service

Restaurants

  • ‪The Berryfield CF Cafe 10b Nguyễn Chế Nghĩa - ‬3 min walk
  • ‪Bít tết 53 - ‬2 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪The Alley - ‬3 min walk
  • ‪Bún Chả - ‬1 min walk

About this property

Heritage Ham Long Hotel & Spa

  • When you stay at Heritage Ham Long Hotel & Spa, you'll be just a 5-minute drive from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 98 ft (VND 200000 per day)
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • Business center
  • Meeting room
  • Conference center (550 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Water dispenser
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 276
  • Well-lit path to entrance
  • 8 stairs to reach property
  • Hardwood flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Fees & policies

Refundable deposits

  • A damage deposit of VND 1 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 3 percent

Parking

  • Parking is available nearby and costs VND 200000 per day (98 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

Mobile payment options include: Apple Pay and Samsung Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Heritage Ham Long Hotel & Spa?

Yes, there's an outdoor pool.

Are pets allowed at Heritage Ham Long Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Heritage Ham Long Hotel & Spa?

Yes, a shuttle from the airport to the hotel is available. The charge is VND 500000 per vehicle.

What are the check-in and check-out times at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Heritage Ham Long Hotel & Spa and nearby?

Heritage Ham Long Hotel & Spa has an outdoor pool and a fitness center, as well as spa services.

Are there restaurants at or near Heritage Ham Long Hotel & Spa?

Yes, there are 2 onsite restaurants.

What's the area around Heritage Ham Long Hotel & Spa like?

Heritage Ham Long Hotel & Spa is in Hoan Kiem, a short 10-minute walk from Hoan Kiem Lake and 16 minutes' walk from St. Joseph's Cathedral of Hanoi.

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Reviews

Heritage Ham Long Hotel & Spa Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious with a great variety and excellent service. (12 reviews)
  • The spa services were excellent and very relaxing, adding an extra layer of comfort to the stay. (5 reviews)
  • The rooftop pool and bar area were stunning with skyline views and excellent service. (5 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Staff was amazing and the hotel was great
Tiffany, 5-night trip
Verified

10/10 Exceptional

Lovely hotel in excellent location. Rooms very well equipped and decorated, spotlessly clean. Rooftop pool and bar/restaurant a positive, a lovely escape from the intense heat of the city. Breakfast excellent standard.
elizabeth, 1-night trip
Verified

10/10 Exceptional

The staff was stellar, very helpful and went out of their way to help us have a comfortable stay.
Ivan, 1-night trip
Verified

10/10 Exceptional

Modern , well styled hotel which is well maintained. Had Heritage room which was spacious and spotlessly clean. Friendly welcome From staff who are keen to help. Lovely breakfast buffet. Pool area is small but lovely area to relax and cool down
Kenneth, 5-night trip
Verified

10/10 Exceptional

Great hotel. Friendly staff nice rooms
Dylan, 4-night trip
Verified

10/10 Exceptional

Great hotel and location just outside of the old town. Great pool and bar area. The bar man made great cocktails! All of the staff were ultra friendly and helpful. Special mention to Ruby and Lisa in the restaurant, but everyone was so nice. Great breakfast! Had a massage at the spa, which was also great. Can’t fault the hotel. Would definitely stay again and I highly recommend staying here. Thank you.
Gary, 1-night trip
Verified

10/10 Exceptional

Room was clean and staff were very courteous. Good breakfast selection
Ying Pooi, 3-night trip
Verified

10/10 Exceptional

Very clean and comfortable. Every staff was kind and helpful. Spa was good, too. I had good time. Special thanks to Mr Chun for being extra attentive in taking care of my inquiry. I would stay here if I come to Hanoi again.
SU KYUNG, 2-night trip
Verified

10/10 Exceptional

The staff were AMAZING! Loved them so much, so kind and helpful and friendly, they were a pleasure to talk to! We were only staying 1 night so we booked a room with no window as it was mostly for sleeping, but they have created this cool "fake window" with a light that looks like daylight and a cool green wall! The hotel was beautiful, great amenities, great breakfast buffet, clean and very cool rooftop pool! Will 100% be staying here next time I come to Hanoi!
Kaitlin, 1-night trip
Verified

8/10 Very good

Very generous staffs. Hotel is nice and clean. Politely and welcoming. Excellent breakfast with soft music. Every single item is deluxe. We love it ! 👍🎄Thank you!
Han, 1-night trip
Verified

10/10 Exceptional

We had a truly fantastic and romantic stay at the Heritage Ham Long Hotel & Spa. The hotel is brand new, incredibly stylish and very clean – you can really feel that the details have been thought of. The rooms were comfortable with good beds and beautiful decor. The cleaning staff were very nice, and the hotel was generally really clean throughout our stay. The staff were extremely friendly and helpful, and they really made a difference to the experience. An added bonus was the lovely little pool area – perfect for relaxing after a day in the city, service top notch up here. The fitness area was excellent with exercise equipment, but without heavy weights. The location is good, close to the center but still quiet. The breakfast was also really nice with a good selection. All in all, a really positive experience, and a perfect place for a romantic getaway. We would definitely recommend it!
Hok kit, 8-night trip
Verified

10/10 Exceptional

Don’t miss out on this new gem in Hanoi!

All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi.
Marte-Helen, 3-night trip
Verified

10/10 Exceptional

I had a wonderful stay at Heritage Hamlong Hotel and couldn’t be happier with the experience. Every single staff member was incredibly accommodating and attentive, making the stay feel comfortable and stress-free from start to finish. The bellboys were always prompt and helpful, the reception team was warm, professional, and efficient, and housekeeping did an excellent job keeping the room spotless. A thoughtful touch that really stood out was how they kindly provided an air purifier in the room upon request. Breakfast was delicious with a great variety, and the bar at the Sora Restaurant deserves a special mention for its great ambiance and excellent service—perfect for relaxing in the evening. The spa services were also excellent and very relaxing, adding an extra layer of comfort to the stay. Laundry service was fast, convenient, and handled with care, which was especially appreciated. Overall, the hospitality here is outstanding. You can really feel that the entire team cares about guest comfort. I would absolutely recommend Heritage Hamlong Hotel and Spa and would love to stay here again.
Man, 3-night trip
Verified

10/10 Exceptional

The team was professional, attentive, and incredibly warm they arranged a smooth $25 USD airport pickup and greeting me with smiles, a welcome drink, and seamless check-in. The hotel is immaculate; new, modern, and tastefully designed. My room was spacious and featured the most comfortable bed I’ve ever slept in. Breakfast was outstanding: a mix of traditional Vietnamese and international dishes, including pho, dumplings, oxtail, stewed beef, fried chicken, tropical fruits, vegan options, and fresh pastries. I’m from the Caribbean, live in Italy, and travel often ,this breakfast is a true 10/10. The rooftop pool and bar are stunning, with skyline views and the best staff, very thoughtful, friendly, and professional. My favorite drink, the Long Bein Glow cocktail, was beautifully presented. Truly five-star hospitality with heart I’d return in a heartbeat
Leanna, 6-night trip
Verified

10/10 Exceptional

Room was clean, booked a deluxe room however there was no window. Breakfast was nice and good selection.
Chun Sing, 1-night trip
Verified

10/10 Exceptional

Fantastic
simone, 1-night trip
Verified

10/10 Exceptional

Beautiful place and wonderful staff
MATTHEW, 2-night trip
Verified

10/10 Exceptional

All was great
Thanh Tam, 3-night trip
Verified

10/10 Exceptional

.
Eric, 2-night trip
Verified

10/10 Exceptional

I had a wonderful sta
Man Keun, 8-night trip
Verified

6/10 Good

The room was in good condition although a bit small. The staff was great and very helpful. The breakfast selection wasn’t really good unfortunately and the gym wasn’t the same as the photos with broken machines and not really that much options.
Nicklas, 4-night trip
Verified

10/10 Exceptional

Yes
Bridget, 2-night trip
Verified

10/10 Exceptional

Staff
Anh, 1-night trip
Verified

10/10 Exceptional

Très belle hôtel . Le personnel est toujours avenant et très agréable. Dommage que la Piscine était fermée pour maintenance. Super Spa. Nous reviendrons avec plaisir.
georges, 1-night trip
Verified

10/10 Exceptional

A única coisa estranha é não ter janela no nosso quarto
Thais, 3-night trip