Hotels in Santurce

"We had an excellent ocean view from our room balcony. It would have been nice to have the salt cleaned from the windows. The remainder of the hotel is vet well kept. I only wish that there was a restaurant in the hotel and not just a coffee bar. The staff were excellent to deal with and cordial. "

"They were unable to find my reservation and were not friendly or helpful in anyway. I had all documentation and emails of confirmation and reservations numbers and still no help. It was a nightmare and took over an hour and a half of me complaining and arguing in order to get it all settled. Gabrlel was useless at the front desk "

"Beautiful hotel, convenient location and more importantly, the staff are all amazing! Had a wonderful stay! "

"Yes"

"Best location in San Juan. Updated rooms, great views, pools & beach. The Hilton Plaza across the street is included in resort fee and the combination of the two makes for an amazing stay. Historic Old San Juan is walkable. Highly recommend."

"No ocean view. Shops and restaurants were nearby."

"Honestly I had a good time here. No complaints. The staff was lovely. So kind and sweet and helpful. Also very attentive. They were fast and efficient. The place was clean and smelled very nice. The area was spacious. The AC was great, it got cold super fast. I loved it. The location is in the heart of everything yet secluded and I liked that. The water outside is warm so you can get in even if it’s a bit nippy. My 9 year old also loved his stay. "

"Our ocean view room was very nice - would have been 5 stars if the window were able to open even a little to allow the ocean air and sounds in. Overall, a very comfortable stay. "

"this hotel is beautiful! the property and rooms are well kept and very clean. it is in such a convenient location and the staff is beyond friendly and welcoming! "