Hotels in Saughall

"What makes this hotel is the staff from front desk to those dealing with the rooms. Everyone was professional courteous & very helpful. Spotlessly clean. For me the location is ideal. I will be back."

"We arrived at hotel a few hours before check in and I was not informed by reception that the spa was being closed early at 4.30pm due to maintenance work. When we checked in at 3pm we were then informed by a different member of staff the spa facilities were being closed early at 5pm, the spa actually closed at 4.30pm. We spent about 45 minutes in the spa before closing. I was not informed of the early closing of the spa facilities by email or phone as I spoke earlier in the week to a member of staff regarding my booking. We were annoyed and upset as we booked the hotel for my 65th Birthday specifically for the spa which we were led to believe was closing at the usual time of 7pm. We would therefore have booked another spa hotel if I was aware of the situation. The customer service was very poor and we were not happy at all."

"Lovely modern hotel, central location near both main train stations. Great breakfast, lots of choice and porridge and poached eggs on request. Room clean and comfortable. We were there during Grand National week and there wasnt really anything in the hotel to celebrate that. Would stay again at another time though."

"Beautiful hotel 30 minuteswalk into city centre , spacious rooms and fantastic facilities 100% recommended ."

"Looks like it was once a grand plush hotel, room dated but large and clean and the bathroom looked recently refurbed, got a triple room for same as a double which turned out to be a bonus as we had seperate bedrooms,close to station and bars, cracking stay for a game at anfield."

"Room very clean, beds very comfortable. Only criticism is the bathroom could do with an upgrade (stayed im a family room). Air conditioning effective and easy to work."

"The breakfast was excellent. The only downside to our stay was the fact one of the lifts was not operating. "

"Beautiful hotel."

"We love the Resident!! Would encourage all visitors to Liverpool to give this property a go! "