"We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with anything we needed. This is a great family-friendly hotel with amenities and activities that kids can enjoy, making it an excellent choice for families traveling with children. We would definitely stay here again and highly recommend it to other travelers."
"We had a wonderful stay! The room was very clean, comfortable, and well maintained. The staff was friendly, welcoming, and always willing to help with anything we needed. This is a great family-friendly hotel with amenities and activities that kids can enjoy, making it an excellent choice for families traveling with children. We would definitely stay here again and highly recommend it to other travelers."
"Hotel Shibari was very welcoming. Staff was very accommodating! Randy at ATTA was the best server we have had in a while. They were helpful recommendations for tours and booking transportation. We did a mother daughter trip and the gated hotel made my husband feel more at ease that we were traveling abroad…can’t wait to go back!!!!"
"Hotel Shibari was very welcoming. Staff was very accommodating! Randy at ATTA was the best server we have had in a while. They were helpful recommendations for tours and booking transportation. We did a mother daughter trip and the gated hotel made my husband feel more at ease that we were traveling abroad…can’t wait to go back!!!!"
"The property is beautiful! The rooms right in front of the beach are just fantastic. Totally recommend staying there. I and my wife had the best time. The staff provided everything very quickly."
"The property is beautiful! The rooms right in front of the beach are just fantastic. Totally recommend staying there. I and my wife had the best time. The staff provided everything very quickly."
"Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and...
"Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and...
"Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at. "
"Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at. "
"We celebrated our 25th anniversary with a seven day trip to Tulum. The Alaya was a great place to stay. The staff is courteous and friendly. The rooms are spacious and well maintained. The location is quiet but within walking distance of amenities. We enjoyed our stay and highly recommend this hotel."
"We celebrated our 25th anniversary with a seven day trip to Tulum. The Alaya was a great place to stay. The staff is courteous and friendly. The rooms are spacious and well maintained. The location is quiet but within walking distance of amenities. We enjoyed our stay and highly recommend this hotel."
"The hotel is beautiful, our room was right outside the pool and beach.
Sea sargassum is a big problem in summer months, if they would have cleaned a little bit, the beach is beautiful.
Staff is friendly, restaurant on site is very convenient.
Highly recommended this budget friendly hotel."
"The hotel is beautiful, our room was right outside the pool and beach.
Sea sargassum is a big problem in summer months, if they would have cleaned a little bit, the beach is beautiful.
Staff is friendly, restaurant on site is very convenient.
Highly recommended this budget friendly hotel."
"Such a beautiful place to relax and enjoy the wonderful beach and rooms. The staff is excellent and the morning breakfast is a wonderful way to start the day. Love this hotel and the quiet and peaceful environment."
"Such a beautiful place to relax and enjoy the wonderful beach and rooms. The staff is excellent and the morning breakfast is a wonderful way to start the day. Love this hotel and the quiet and peaceful environment."
"Our anniversary celebration at Kanan Tulum was absolutely magical! The staff went way beyond to make it special, with lovely surprises in our beautifully designed room and an unforgettable dinner at the treetop Nest, surrounded by breathtaking views. The food was excellent, and the team was incredibly kind, attentive, and accommodating, taking the time to understand our preferences and personalize our dining experience. The unique treetop nests for relaxing and dining make this hotel
truly one...
"Our anniversary celebration at Kanan Tulum was absolutely magical! The staff went way beyond to make it special, with lovely surprises in our beautifully designed room and an unforgettable dinner at the treetop Nest, surrounded by breathtaking views. The food was excellent, and the team was incredibly kind, attentive, and accommodating, taking the time to understand our preferences and personalize our dining experience. The unique treetop nests for relaxing and dining make this hotel
truly one...
"Love this Hotel. I booked five rooms for 10 girls to celebrate my birthday. The hotel was perfectly located on the beach. Beds were comfortable . It is in a great walkable area. Highly recommend."
"Love this Hotel. I booked five rooms for 10 girls to celebrate my birthday. The hotel was perfectly located on the beach. Beds were comfortable . It is in a great walkable area. Highly recommend."
"Upon arrival staff was very courteous. Hotel concept was amazing. Such relaxing and natural vibes. We stayed in the sky villa and it was just amazing. Room was clean. Location of hotel was perfect. Would recommend. "
"Upon arrival staff was very courteous. Hotel concept was amazing. Such relaxing and natural vibes. We stayed in the sky villa and it was just amazing. Room was clean. Location of hotel was perfect. Would recommend. "
"Great hotel! I loved the beach club, it was amazing. The hotel is in the middle of Tulum Beach, you can walk to the restaurants, bars and other spots and don’t have to spend money on cab."
"Great hotel! I loved the beach club, it was amazing. The hotel is in the middle of Tulum Beach, you can walk to the restaurants, bars and other spots and don’t have to spend money on cab."
"Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place."
"Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Currently viewing crowd sizes and weather for November.
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Top landmarks in Zona Hotelera
Tulum Mayan Ruins
9.2/10 (7,167 reviews)
Zona Hotelera is home to Tulum Mayan Ruins and is a popular place to see in Tulum. Why not take a stroll along the beaches and watch the sunset while you're here?
Whether you want to hunt for sand dollars or smell the fresh air, Playa Paraiso is one of the most popular seaside spots located 2.2 mi (3.6 km) from central Tulum. Catch the sunset by the shore at Las Palmas Public Beach, just a short walk away.
If want to top up your tan, you might want to head out to Playa Ruinas, located 2.4 mi (3.8 km) from central Tulum. If you want to continue walking by the waves, head to Playa Paraiso located nearby.
If want to top up your tan, you might want to head out to Las Palmas Public Beach, located 2.1 mi (3.4 km) from central Tulum. Catch the sunset by the shore at Playa Paraiso, just a short walk away.
If you like art, you might want to check out the upcoming exhibitions at SFER IK in Zona Hotelera and see if there's something that takes your fancy. If you want to experience more of the culture Tulum has to offer, head to Las Palmas Public Beach, Playa Paraiso, and Tulum Beach.
This hotel was beyond my expectations. The staff is so welcoming and friendly. The food is delicious and the presentation is stunning. Patricio in front desk was able to answer any questions and make reservations for us. He is amazing along with Paulina in front desk. I felt right at home. The guys in the restaurant and beach club area left me with no words. Carlos, Roberto, and Jose Manuel in the beach club gave the best service. So personable and friendly. Hermelindo who was our server for...
This hotel was beyond my expectations. The staff is so welcoming and friendly. The food is delicious and the presentation is stunning. Patricio in front desk was able to answer any questions and make reservations for us. He is amazing along with Paulina in front desk. I felt right at home. The guys in the restaurant and beach club area left me with no words. Carlos, Roberto, and Jose Manuel in the beach club gave the best service. So personable and friendly. Hermelindo who was our server for...
priscilla
Reviewed December 14, 2021Reviewed December 14, 2021
I’ve never been to Tulum and in booking this property it is close to both popular beach clubs of MIA and TABOO… the ocean was steps away from my room and as this was an adult only property it wasn’t wild with young folks running around. This property doesn’t have tv in their rooms which is perfect to disconnect completely and fully enjoy your experience at the beach listening to the waves. As I speak very very little Spanish the staff was able to speak and understand English. Everyone I dealt...
I’ve never been to Tulum and in booking this property it is close to both popular beach clubs of MIA and TABOO… the ocean was steps away from my room and as this was an adult only property it wasn’t wild with young folks running around. This property doesn’t have tv in their rooms which is perfect to disconnect completely and fully enjoy your experience at the beach listening to the waves. As I speak very very little Spanish the staff was able to speak and understand English. Everyone I dealt...
My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the...
My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the...
Courtney
Reviewed November 9, 2023Reviewed November 9, 2023
This was the perfect honeymoon getaway. Remote enough to avoid the large crowds in Tulum Beach but close enough to outstanding restaurants, cenotes, and the ruins. The hotels staff was excellent and friendly, and the complimentary breakfast was the finest I ever had.
This was the perfect honeymoon getaway. Remote enough to avoid the large crowds in Tulum Beach but close enough to outstanding restaurants, cenotes, and the ruins. The hotels staff was excellent and friendly, and the complimentary breakfast was the finest I ever had.
Sana and its entire staff was absolutely top tier. The facility was clean and refreshing as a change of scenery of the “”Tulum” aesthetic. Our room was upgraded and we had a peaceful and relaxing time. We will certainly be back to enjoy for our next vacation as this trip was strictly for work. Top marks all around for Sana Tulum. Highly recommended.
Sana and its entire staff was absolutely top tier. The facility was clean and refreshing as a change of scenery of the “”Tulum” aesthetic. Our room was upgraded and we had a peaceful and relaxing time. We will certainly be back to enjoy for our next vacation as this trip was strictly for work. Top marks all around for Sana Tulum. Highly recommended.
Aggrey
Reviewed December 9, 2024Reviewed December 9, 2024
Quite possibly the most beautiful and relaxing stay I’ve ever experienced. Highly recommended for anyone looking for a stay that is reflective of the natural beauty and environment of Tulum and not the all-inclusive resort side. Also the opportunity to see baby sea turtles climb the shore past my room at night is a memory I’ll have forever.
Quite possibly the most beautiful and relaxing stay I’ve ever experienced. Highly recommended for anyone looking for a stay that is reflective of the natural beauty and environment of Tulum and not the all-inclusive resort side. Also the opportunity to see baby sea turtles climb the shore past my room at night is a memory I’ll have forever.
Milam is synonymous with luxury and sophistication. From the moment you enter the lobby, you are immersed in a well-balanced atmosphere of elegance and nature. The attention to detail is exceptional throughout the hotel. The rooms and suites are spacious, beautifully decorated and feature first-class amenities. The interior design of the hotel is a masterpiece, with touches of elegance and style in every corner. For me, this hotel stands out for its ability to anticipate guests' needs and offer...
Milam is synonymous with luxury and sophistication. From the moment you enter the lobby, you are immersed in a well-balanced atmosphere of elegance and nature. The attention to detail is exceptional throughout the hotel. The rooms and suites are spacious, beautifully decorated and feature first-class amenities. The interior design of the hotel is a masterpiece, with touches of elegance and style in every corner. For me, this hotel stands out for its ability to anticipate guests' needs and offer...
Javier
Reviewed October 25, 2023Reviewed October 25, 2023
My husband and I stayed here on our honeymoon. I thought we were going to feel regretful for not staying at a beach resort, but I'm so glad we stayed here instead. We woke up every morning and hopped on the rental bikes and rode into town (and if you're ambitious like us- the ruins, the beaches, and the cenotes- all were a bit of a hike but worth it). Once back at Tiki Tiki, we'd immediately drop our stuff, jump in the pool, and grab a carefully crafted cocktail from the bar. The whole staff...
My husband and I stayed here on our honeymoon. I thought we were going to feel regretful for not staying at a beach resort, but I'm so glad we stayed here instead. We woke up every morning and hopped on the rental bikes and rode into town (and if you're ambitious like us- the ruins, the beaches, and the cenotes- all were a bit of a hike but worth it). Once back at Tiki Tiki, we'd immediately drop our stuff, jump in the pool, and grab a carefully crafted cocktail from the bar. The whole staff...
Anonymous traveler
Reviewed January 21, 2020Reviewed January 21, 2020
My wife and I had a wonderful three night retreat here. We were looking for somewhere quiet, where we could sit by the ocean and read and chill. This was perfect. The service was great and everything on the menu was delicious. We walked to the Mezzanine for Thai food one night, which was great! One day we took a taxi ($550 MX) to the strip and had tacos at La Zebra (also great).
Love the new Tulum International Airport. We had a direct flight from Dallas. The transportation from the airport to...
My wife and I had a wonderful three night retreat here. We were looking for somewhere quiet, where we could sit by the ocean and read and chill. This was perfect. The service was great and everything on the menu was delicious. We walked to the Mezzanine for Thai food one night, which was great! One day we took a taxi ($550 MX) to the strip and had tacos at La Zebra (also great).
Love the new Tulum International Airport. We had a direct flight from Dallas. The transportation from the airport to...
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure...
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure...
This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough...
This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough...
My experience was lovely...tranquil, natural beauty, no loud music blasting, pristine beach, a super kind staff...all good. Breakfast was included and it was delicious. I would not recommended eating dinner there (Ziggy's) because the portions are tiny and the prices are high.
To get downtown a taxi is needed...no worries, you can catch one within minutes. There are lots of restaurants (downtown); but, El Carmello's is off the hook ( no pun intended)!! The seafood is ridiculously fresh and...
My experience was lovely...tranquil, natural beauty, no loud music blasting, pristine beach, a super kind staff...all good. Breakfast was included and it was delicious. I would not recommended eating dinner there (Ziggy's) because the portions are tiny and the prices are high.
To get downtown a taxi is needed...no worries, you can catch one within minutes. There are lots of restaurants (downtown); but, El Carmello's is off the hook ( no pun intended)!! The seafood is ridiculously fresh and...
Excellent location-quiet late at night/early morning so we slept well. Walking distance to tons of shops, restaurants, bars & beach clubs. Loved being right on the beach! Property was clean and very well maintained. Staff was friendly and attentive. Beds were super comfortable and great air conditioning. Good and drinks were all fresh and delicious. The hotel had so much character. Highly recommend!
Excellent location-quiet late at night/early morning so we slept well. Walking distance to tons of shops, restaurants, bars & beach clubs. Loved being right on the beach! Property was clean and very well maintained. Staff was friendly and attentive. Beds were super comfortable and great air conditioning. Good and drinks were all fresh and delicious. The hotel had so much character. Highly recommend!
Great location, walking distance to all the shopping and other restaurants. Great beach and access to the ocean. Wonderful on site dining experience! Their ceviches and Black sesame tuna is out of this world! Friendly and helpful stuff. Overall great stay!
Great location, walking distance to all the shopping and other restaurants. Great beach and access to the ocean. Wonderful on site dining experience! Their ceviches and Black sesame tuna is out of this world! Friendly and helpful stuff. Overall great stay!
Violeta
Reviewed January 28, 2025Reviewed January 28, 2025
Hidden Gem in the hotel zone. The staff were all very friendly, helpful, willing, and professional. Communication was very easy and accessible via whatsapp with the reception. Wifi works great! The beds were so comfortable with great quality sheets. Pool and bar area is adorable- and secluded compared to other hotels in the that area. Spacious rooms with AC that works! Lighting of the rooms is kind of dim, however it did not bother me and gives the hotel character. Very happy with this hotel and...
Hidden Gem in the hotel zone. The staff were all very friendly, helpful, willing, and professional. Communication was very easy and accessible via whatsapp with the reception. Wifi works great! The beds were so comfortable with great quality sheets. Pool and bar area is adorable- and secluded compared to other hotels in the that area. Spacious rooms with AC that works! Lighting of the rooms is kind of dim, however it did not bother me and gives the hotel character. Very happy with this hotel and...
Anonymous traveler
Reviewed February 8, 2021Reviewed February 8, 2021
Had the absolute best time staying here. The staff is amazing, very warm, super attentive, they went above and and beyond to make my stay perfect ESPECIALLY EL HOMBRE who literally chased me down the street because I left my beats headphones in the room. So AGAIN the had already gone above and beyond the whole trip but that was the icing. Guest for life. See ya soon.
Had the absolute best time staying here. The staff is amazing, very warm, super attentive, they went above and and beyond to make my stay perfect ESPECIALLY EL HOMBRE who literally chased me down the street because I left my beats headphones in the room. So AGAIN the had already gone above and beyond the whole trip but that was the icing. Guest for life. See ya soon.
Stan
Reviewed November 9, 2026Reviewed November 9, 2026
Mezzanine is a beautiful property right on the water with an excellent Thai restaurant. The staff are great and very kind and helpful. The only complaints are that it's somewhat far from everything and you need to take a taxi to everything which is 10$ each way, or else get a bike but generally everything is about 3 miles plus away. The beach would be beautiful if the seaweed bloom wasn't so bad. The nets are doing little to keep the seaweed out, unfortunately. It's not really nice to swim in...
Mezzanine is a beautiful property right on the water with an excellent Thai restaurant. The staff are great and very kind and helpful. The only complaints are that it's somewhat far from everything and you need to take a taxi to everything which is 10$ each way, or else get a bike but generally everything is about 3 miles plus away. The beach would be beautiful if the seaweed bloom wasn't so bad. The nets are doing little to keep the seaweed out, unfortunately. It's not really nice to swim in...