"Fabulous stay at this gorgeous hotel. The beach is perfect, the room was perfect, and the staff was so kind and sweet. Highly recommend to anyone coming to Tulum."
"Stayed at hotel copal it was an incredible stay. The staff were all beyond helpful and friendly, they upgraded our room free of charge. The room was beautiful and spacious, the balcony was a very peaceful area to enjoy breakfast or a drink. The rooftop pool was great to cool off in, very clean and beautiful room. Had delicious steak tacos at the restaurant. Could not have been better in any way. The hotel is located in a very convenient area close walking distance to lots of restaurants and...
"Our room was always clean. The staff thought out the property was very nice and helpful. The ocean views were beautiful. Best place we had stayed at. "
"This hotel is a huge paradise
The buffet food was amazing, so many options
The pools are clean and big
The rooms are so spacious/clean and eveyone gave us such a great service
Highly recommend this Hotel
Very family friendly"
"We celebrated our 25th anniversary with a seven day trip to Tulum. The Alaya was a great place to stay. The staff is courteous and friendly. The rooms are spacious and well maintained. The location is quiet but within walking distance of amenities. We enjoyed our stay and highly recommend this hotel."
"Absolutely perfect! Beautiful room! Fantastic restaurant delicious food! Best beach lounge chairs in the hotel zone and the pool makes the beach club exquisite. This is my fourth time to Tulum this year and my favorite hotel. Honestly, I could not have been more pleased with the property the service and especially my absolutely stunningly beautiful cabin. I definitely will be back!"
"Such a beautiful place to relax and enjoy the wonderful beach and rooms. The staff is excellent and the morning breakfast is a wonderful way to start the day. Love this hotel and the quiet and peaceful environment."
"Great hotel to get the true Tulum experience. Room was nice, beach in front of hotel was great, and the location is right in the heart of so many restaurants, shops and nightlife. Would definitely stay here again."
"Love this Hotel. I booked five rooms for 10 girls to celebrate my birthday. The hotel was perfectly located on the beach. Beds were comfortable . It is in a great walkable area. Highly recommend."
"Upon arrival staff was very courteous. Hotel concept was amazing. Such relaxing and natural vibes. We stayed in the sky villa and it was just amazing. Room was clean. Location of hotel was perfect. Would recommend. "
"Great hotel! I loved the beach club, it was amazing. The hotel is in the middle of Tulum Beach, you can walk to the restaurants, bars and other spots and don’t have to spend money on cab."
"Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Zona Hotelera is home to Tulum Mayan Ruins and is a popular place to see in Tulum. Why not take a stroll along the beaches and watch the sunset while you're here?
Whether you want to hunt for sand dollars or smell the fresh air, Playa Paraiso is a spot you might want to check out, located 2.2 mi (3.6 km) from central Tulum. Catch the sunset by the shore at Las Palmas Public Beach, just a short walk away.
If want to top up your tan, you might want to head out to Playa Ruinas, located 2.4 mi (3.8 km) from central Tulum. If you want to continue walking by the waves, head to Playa Paraiso located nearby.
If want to top up your tan, you might want to head out to Las Palmas Public Beach, located 2.1 mi (3.4 km) from central Tulum. Catch the sunset by the shore at Playa Paraiso, just a short walk away.
If you like art, you might want to check out the upcoming exhibitions at SFER IK in Zona Hotelera and see if there's something that takes your fancy. If you want to experience more of the culture Tulum has to offer, head to Las Palmas Public Beach, Playa Paraiso, and Tulum Beach.
My husband and I just recently visited and all we can say is WOW!! This experience for us was exactly what we wanted and needed. The generosity that each staff members brought was very heart warming and truly inspiring to see. From Laurna’s kindness, Efrains cool vibe and conversations, Eddy’s amazing breakfast service and joyful self, Angel’s wholesome personality, Alfredo making me coffee every morning at 5AM.. when he didn’t have to, and we cannot forget Carlo’s determination to go over the...
Milam is synonymous with luxury and sophistication. From the moment you enter the lobby, you are immersed in a well-balanced atmosphere of elegance and nature. The attention to detail is exceptional throughout the hotel. The rooms and suites are spacious, beautifully decorated and feature first-class amenities. The interior design of the hotel is a masterpiece, with touches of elegance and style in every corner. For me, this hotel stands out for its ability to anticipate guests' needs and offer...
Magical place! An experience for sure. This is what a beach getaway should be. Incomparable views, beautiful private beach for miles, this is where you go relax, enjoy the ocean in their beach beds and cabannas, while you eat the most amazing, delicious , cooked in the moment food, and drink delicious cocktails! The staff is small, super friendly and personalized ( thank you to the host, owner, and bartender) they truly make you feel like youre hanging out with friends! The rooms are...
Kanan is the one of best hotel in the neighborhood. Location amazing , service amazing ,spa amazing ,food amazing . Staff are extremely amazing .starting a day with free coffee and tea & mini cookies was very nice . They think everything before you . If it’s raining movie is on the beach area . I highly recommend
My gf and I spent 3 days here. We love our hotel by the beach the view and the area are convenient to walk. The weather is perfect around end of October. Chris and Mauricio are very accomodating when it comes to direction or any help you may need during our stay. They both make sure we really enjoyed our vacation. Thanks to both of you for making our trip enjoyable and memorable.
This property was absolutely beautiful! Check in was seamless and the staff was so friendly! There's a super cute boutique in the hotel. We also had complimentary breakfast that was light, but great! The hotel is on the ocean side of Tulum, about a 15 min bike ride to the city center. There are lots of cute shops, beach clubs, and restaurants walking and biking distance from the hotel. They also have private beach access with chairs to lay out. The room has AC and it is gorgeous! It's about a...
This is a beautiful hotel. I really recommend this hotel.
FYI: you can not go swimming at the beach in front of the hotel. There's a public beach about 20 mins. walking distance where you can go swimming. Other than that this is a great hotel! I loved the location and the staff.
I’ve never been to Tulum and in booking this property it is close to both popular beach clubs of MIA and TABOO… the ocean was steps away from my room and as this was an adult only property it wasn’t wild with young folks running around. This property doesn’t have tv in their rooms which is perfect to disconnect completely and fully enjoy your experience at the beach listening to the waves. As I speak very very little Spanish the staff was able to speak and understand English. Everyone I dealt...
This hotel was beyond my expectations. The staff is so welcoming and friendly. The food is delicious and the presentation is stunning. Patricio in front desk was able to answer any questions and make reservations for us. He is amazing along with Paulina in front desk. I felt right at home. The guys in the restaurant and beach club area left me with no words. Carlos, Roberto, and Jose Manuel in the beach club gave the best service. So personable and friendly. Hermelindo who was our server for...
This was the perfect honeymoon getaway. Remote enough to avoid the large crowds in Tulum Beach but close enough to outstanding restaurants, cenotes, and the ruins. The hotels staff was excellent and friendly, and the complimentary breakfast was the finest I ever had.
Quite possibly the most beautiful and relaxing stay I’ve ever experienced. Highly recommended for anyone looking for a stay that is reflective of the natural beauty and environment of Tulum and not the all-inclusive resort side. Also the opportunity to see baby sea turtles climb the shore past my room at night is a memory I’ll have forever.
Shibari Tulum is MAGICAL. The pictures don’t even do it justice. The resort is beautiful, relaxing and fun and the staff is overly friendly and accommodating. Fernando, Danny, George, Jorge, Natalia, Yahaira, Francisco, Karla, and all the other Shibari staff made our weeklong stay absolutely perfect. We celebrated our engagement there, they surprised us with a bottle of champagne and a beautiful note when we entered. The cenote is breathtaking and one the coolest places I’ve ever swam. Be sure...
My experience was lovely...tranquil, natural beauty, no loud music blasting, pristine beach, a super kind staff...all good. Breakfast was included and it was delicious. I would not recommended eating dinner there (Ziggy's) because the portions are tiny and the prices are high.
To get downtown a taxi is needed...no worries, you can catch one within minutes. There are lots of restaurants (downtown); but, El Carmello's is off the hook ( no pun intended)!! The seafood is ridiculously fresh and...
