Hotels in Crystal Lake

"The room was quite dirty. The bathroom floor was covered in hair and the walls and ceiling had mold. The shampoo was never replaced and was used. The room had a musty smell. Beds were okay and clean. Carpet must have been dirty as our socks were black. Across the street from an airport. The hotel is a direct path for a runway, so very loud."

"Gorgeous room and property. Cozy, comfy and charming."

"We expected the enclosed pool to be year round. Nice featured pictures of the pool, with unseen small print that denotes it as "seasonal". Night stands were cracked from old water damage. Showers were updated but the rest of the hotel looked run down. Staff were nice. Room was Ok, balcony was a bonus. Nice free breakfast, with attentive breakfast staff. Paid less than $100 per night, so that too was a bonus."

"Amazing front desk people. Hotel was clean and close to the coliseum."

"My room didnt look clean had a smell to it ,sheets did not fit bed. Pool did not have towels out had to keep asking pool had too much chlorine it made kid cough .I wpuld not recommand this one "

"Walking distance to fast food places"

"I had to cancel my reservation the bed. The bedding was stained. The room smelled dogs kept barking as we’re walking in. I checked this out. Bathroom was not clean like to know what I need to do to get a refund."

"Property was clean. Amazing views in room. Excellent customer service. Good food and great atmosphere. "

"This wasn't the best hotel and it wasn't the worst. It was a solid Ok. Check in was fine except my request to extend checkout 1 hour was denied. The reason was since I booked through Hotelsdotcom late check outs are not permitted for those guests. I typically stay at Marriot's and Hiltons as I travel a lot and this is never a problem. Some other issues I would like to point out to future guests so they can decide if the property is a good fit. The pillows are all on the firm side and made of fiber fill material. They also use overly thick winter comforters and polyester/vinal mattress covers that make sleeping really hot. I adjusted the ac down to 66 degrees and that was not enough. The only occasional chair in the room is a monstrous massage chair. It was enjoyable to get a massage, once, However, If you are staying long term and want a place to just sit and relax and maybe read a book, the desk chair your only option. The toilet in our room was not bolted properly to the floor and rocked. The bath sink was clogged. The windows were cracked. The maid came knocking on the door 1 hour before check out! Even tho there was a do not disturb sign on the door. That is real low budget hotel stuff. They also have harsh led, bright white bulbs in the rooms and throughout the hotel. The hotel is an older hotel that was redone. Some of the work was well done, but other things like painting details were lacking. "