Hotels in West Dundee

"Nice"

"Cuarto limpio , todo estuvo muy bien."

"No one at the front desk when we arrived. Only one elevator working. ALL the ice machines on every floor were out of order. Front desk told us to go to the adjacent restaurant to ask. They did not seem too thrilled. I’ve gone here before and it wasn’t that bad. It seemed more rundown than before. It wasn’t beachfront property to begin with but at least some upkeep would be nice. It seemed light and bright in the lobby but once you went to your room it was a sketchy looking hallway. Reno is certainly needed SOON! "

"Very assessable to everything. Staff is nice and everything is always kept clean. "

"Nice stafff"

"In less than 24 hours of staying here, i have had to change rooms FOUR times! They tried to put me in a room on the second floor seeing that I had a wheelchair but because I wasnt sitting in it I got a dirty look when I asked if there was elevators and he told me no stairs only. I said I have a wheelchair how am I suppose to get to it? So he put me in a room on the first floor. I get all my luggage to the room and went to turn the ac on but when I turned it on it didnt blow and it made a loud noise. So I walked back to the front office and notified him. He moved me rooms again, so after I got everything moved to the new room I was going to relax but when I pulled the blanket back I found a dead bug in the "just put on sheets". Housekeeping did come and chamge the fitted sheet but left the top sheet, blanket amd pilloows the same. Later, in that same room, i see a cockroach on the floor. I tried to kill it but it had ran under the dresser. So afraid to put anything anywhere other touch anything i was extremely uncomfortable. Also in the bathroom there looked to have been a previous water leak because you can see where the paint had been stretched from the water but all thru did to resolve that was drain the water from the pocket and they left the loose sagging paint as is. I went back to the front desk explaining look there was a bug in the sheets and I found a cockroach in there im uncomfortable staying in there, theu said we can move you rooms again. Heres a key to this room"

"The staff is always amazing. My husband has to stay in the area for work often and he stays here because of proximity and convenience but keep coming back because of the staff. Ehen my son and I stay with him to visit family while hes working they are always very welcoming to us as well as they recognize us as his family. It is reassuring when he is away that he is taken care of."

"Tv was stuck at a high volume. The sidewalks were pretty bad, I stumbled a few different times. Our room was in the middle of what seemed to be a family party/reunion which was pretty loud for a while "

"we have stay 4 times there fridge didn't work our food went bad nothing was done the building smell like smoke like weed and cigarettes smoke then the ac (air) air didn't work so they move late at night we woke up blood on sheet not from us now we both are itching what the hell never staying there agian"