Hotels in Getzville

The hotel was very nice and the staff was professional, friendly and warm. I really enjoyed my stay the added perk a free shuttle that can take you around two miles around the city.

Good

Stay was as expected. Lots of room to sleep all four of us on two Queens and a sleeper sofa. Its been a couple of years since we have been in a Springhill suites but it appears that they have remodeled the bathrooms and we love the new look, except that the sliding door does not have a lock, which some people will not like.

I was quite pleased with this property. My understanding is that the property is not a new build, but it obviously has been completely renovated. I’ve been to properties where “renovations” amounted to not much more than a slopped on coat of paint and old nasty carpet replaced with cheap vinyl flooring. That is not the case here. Whoever owns/manages this property really cares about the product they want to provide. Linens & towels were of good quality and very clean and white. Staff were all...

I always stay there with my kids and they love it, especially the pool

I grew up in the area but had never been to the inn before. The room was nice, simple, very clean. The bed was comfortable for me and my teenaged daughter. The grounds are pretty. There was a pool which looked very nice but we didn't have time to enjoy it. My only (MINOR) dislike was that it would have been nice to have a no service needed magnet or sign to put on the door. While I appreciated the job done on the room each day, I would have liked to have had an option. We had a...

It was very clean quiet nothing bad to say about the stay

I grew up in Buffalo (actually Cheektowaga) and hadn't been back in 5 years. I brought my eight year old daughter along for her first Western NY experience (summer, not winter). Given health conditions of family members, we decided it was better to stay in a hotel during our stay. TownePlace was an affordable solution. Sometimes affordable means a little less desirable location or hotel condition. This was not the case. We will stay here again next time (hopefully not another 5 years) and I will...

Loved our stay. 8-year old used the pool twice. We enjoyed the breakfast. They allowed us to checkout one hour late. No complaints.

Great place to stay. Room was large and very clean. Room staff was great. I'd stay there again, if in Buffalo NY

Very good location. We enjoyed our stay. Would stay again.

It was a lovely time. We had a stove but no pots. It would have been nice to boil water. Otherwise it was great.

Great location, free hot breakfast with personal chef, cocktail hour. Front desk check in could be more warm and nice and notify the guest about the pool not working. We booked this hotel just for the pool to find out its not working and the front desk lady was rude about it expecting me to know that. You can make it up they for free parking or something else, local coupon or st least be kind and polite and just thank us for understanding.

Staff was polite and helpful. Too many chemicals in pool burned my son's eyes. Will bring goggles next time. He didn't even open his eyes under water. But I understand the use of chemicals to keep it clean. Only negative thing was another young couple came down in the evening to use the pool and were very inappropriate in the pool area in front of my children. Not hotels fault. But we left earlier than we would have so they didn't have to see them doing what they were doing.

Nice property well. Maintained. Friendly staff

Staff is really nice and welcoming. This is a very good budget-friendly place closer to Niagara Falls

The hotel was reasonably priced, and very clean. The rooms were nice. There was a friendly, efficient, housekeeper whose name I am not sure of:( but she was wonderful. The staff up front, especially Ahmed, is very, capable and friendly and gave us many sightseeing directions and suggestions. Ahmed is professional and courteous, he and the staff were very hardworking, cheerful, and was a pleasure to talk to. We will definitely visit again!!:)

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

I enjoyed the Anchor Bar attached. I enjoyed being able to walk every where we wanted to go. The Niagara Falls park, lol I even walked all the way to Canada and back to the US. It’s the perfect spot for us, we would stay there again.

The staff were very friendly and helpful. Conveniently located to Niagara Falls.