Hotels in Arenas

"For a Hilton chain hotel, it's average. The overall conditions needs maintenance and renovation. On the other hand, the staff is very friendly and the included breakfast is well-stocked. The rooms also needs maintenance, and the ambiance feels very humid. It's important to be aware of the check-out policy. This is the first time I've stayed at a hotel where, after check-out, you're not allowed to continue enjoying the amenities; you simply have to leave. It's unbelievable that you have to wait until 3:00pm to check-in and use the facilities, but you have to vacate before 12:00pm, and that's the end of your stay—less than 24 hours."

"Excellent Job"

"Property was clean, easy to park, nice staff help me change my room to one with a window. But really thin walls"

"Excelente lugar y la vista hermosa. "

"Great location. "

"Desayuno y servicio muy bueno. "

"All was very close to perfection! Cant wait to go back again!"

"So good but so much room to improve It is a tough drive to get there and leave but so worth it. On check in with hotels.com prepaid all fees included was told my card would be charged resort fee. Later dinner charged service fee Feels like property just trying to get every last cent out of guests It is not a cheap property, just raise prices if necessary Waitress at dinner nice but poorly trained Not her fault. Large salad simply not good Mafongo shrimp mediocre at best Beer and wine good,dessert good Would be nice to have more than wall hooks to hang clothes. Would be nice to have the bar open during day. The included breakfast was spectacular. Most special part of visit. Mountains are gorgeous and sound of waterfall and wildlife unique and wonderful We were rained on a lot and did not care It was.just part of experience Could have used more help with luggage from parking lot Steep tall steps. Overall, very special but spoiled by greedy fees and not great dinner "

"Beautiful room! Loved being in the heart of the city and across from the beautiful park!"