Hotels in Bat Trang

"Really enjoyed my stay. Staff stayed in contact with us before arrival via WhatsApp. They took all our needs into consideration, including dietary needs. Especially Mia and the reception staff, very very caring. They would ask us if we needed help, offer us free cold lemonade after our travels back to the hotel. Felt like home away from home. Location was also amazing, was close to shopping and restaurants! "

"My favorite hotel in Vietnam. Location in Hanoi's old quarter is perfect for walking around and seeing the sights - it's only 5 minutes away from the lake with the temple and maybe 15 or so from the Hanoi beer street. Tons of shops in the area too. Rooms are clean, quiet and thoughtfully appointed. The staff are incredibly helpful and will bend over backwards for you also - Lily from the front desk gave me a thorough overview of the tour options for ha long bay and recommended one that was less crowded and more chill than the others, which was exactly what I was after. "

"Very clean and comfortable, great location in the centre of town, lovely helpful staff."

"Este hotel está ubicado en una excelente zona, con fácil acceso a prácticamente todo lo que se necesita y a poca distancia a pie de numerosos restaurantes. A pesar de estar en medio de una calle concurrida, nuestra habitación era tranquila y la cama tamaño king era muy cómoda. Es un hotel pequeño, pero recibimos un servicio excelente, desde el registro de entrada y salida hasta el desayuno buffet y todo lo demás. Todo el personal fue muy atento y se anticipó a nuestras necesidades, ofreciéndonos servicios especiales según nuestras preferencias alimentarias y planes de viaje y actividades. Gracias por una experiencia tan agradable. Sin duda volveremos y recomendamos encarecidamente su hotel."

"Very friendly and professional staff "

"Clean, wonderful staff amazing location highly recommend! Mike was especially helpful! "

"Problems with air conditioning in one room and didn't realize it had no window but gave us fan to remedy situation. Breakfast was simple but very good. Location great across hospital a little loud but dies down around 9. Staff are great thank you DA and ANNA and sorry don’t know other workers name. Stored luggage for us when we went on trips. Highly recommend!"

"Good experience multiple times. Staff helpful and friendly. I'm rebooking soon but another app as Expedia are a scam and steal money"

"Clean, friendly, and efficient "