Petatlán Hotels

I loved the calmness, peacefulness and Resort-type atmosphere. The staff provided A-1 customer service in the restaurant, in the beach and pool area. Everyone was very accommodating! My suite was a promotion, which was great, but I was very surprised to find out that when I checked out I was charged a 3% lodging tax, 16% sales tax, 7% service charge, 8% Resort fee. These taxes came up to 34% more on my bill. I would have liked to pay everything upfront. All these extra charges added $600.00 to...

The location is great with a short 10-15 minute walk to town either by surface street along the canal or the path along the water. Rooms are rustic and comfortable with private deck, hammock, fridge, coffee maker, daily maid service providing bottled water and even nightly turn down service where they replace the flower petals on your bed with something like coconut macaroon cookies. in the afternoons there was a bottle of tequila out for sampling in the lobby. A nice touch. Good food at the...

What a great little hacienda! Cute sitting areas and great pool. Everywhere you look, there’s something cute to find. Bed was comfortable and our walk in rainwater shower was fun! Great location for exploring Barra!

A hidden gem away from it all. You won't regret a visit here.

We spent seven full nights at Portofino and it was truly serene. Three things stood out: 1) The staff. Our servers E and A were truly amazing. Sometimes there was a language barrier, but it was more entertaining than a negative. As a US resident visiting a foreign country I don't expect our hosts to automatically speak english and it was actually more authentic to wade through some back and forth. And it wasn't a distraction at all we enjoyed the conversation. They were always checking on...

I wanted a nice, quiet environment where I could relax without the hustle and bustle a typical beach environment brings. I didn't want vendors bothering me every few moments nor share a beach with 200 other strangers. This is why Capella was an excellent choice! The rooms with a private-edge infinity pool are a must for couples wanting to relax by the pool with a nice drink in hand. We will be back!

I rarely write reviews but this facility truly warrants some commentary. My wife and myself visited for our 20th anniversary and EVERYTHING was spectacular; Service, location and dining. Service - At no point during our stay did I ever have to search for an answer. The staff from Laura at the front desk to Fredy in the restaurant a subtle glance from either myself or my spouse they would spring into action...INCREDIBLE Location - this hotel is literally built into a rock formation and...

I am fortunate to find this hotel. The amenities were perfect. The hotels reviews are understated. Staff and properties delivered much more than I thought and much more than most require. When the beach was too hot, I was able to resort back to one of the balconies with a refreshing beverage which gave me such relief from the heat. I love my stays at all the hotels in Zihuatanejo over the …big and not so big but I have just reserved my next visit for this hotel and this hotel only. The...

Great stay

Every single member of the staff was friendly, respectful, considerate, and earnest. I have stayed at luxury hotels all over the world, including in Hawaii, and I have never come across a more caring staff. The attitude toward the guest is "this is your home." And when you are there you feel like part of a small family. I wish I had taken more pictures of the staff & I. A very special thanks to Edgar, Huber, and David.

We spent a week at Hotel Casa de la Palma and were welcomed graciously by the manager, Jose. Jose gave us great recommendations for restaurants and activities. The hotel is next to the market close to great restaurants and about a 10 minute walk to the waterfront. The hotel was very clean and secure. The resident cat, Misha, greeted us every time we returned from our day. We spent our days at the beach or doing activities and was nice to come back in the afternoon to cool off in the pool. ...

Good

U. Guys. Said. There. Was. Free. Breakfast. How. Can. That. Be. They. Don't. Have. A. Kitchen. False. Advertisement. Need. To. Complstate. Me. Bad. Expedia

This property was amazing we wanted to get away and relax and that’s exactly what we did. The restaurant was so good, all the staff were super accommodating and friendly. The only thing I would say is that it is far from anything and we weren’t really informed of any activities that were offered outside of the property

We enjoyed our stay in this beautiful Casita emensely. The view overlooking Zihua Bay was spectacular. Morning breakfast was both varied and tasty. Very short walk to La Ropa beach. About one mile walk to center of town or taxis readily available.The staff was welcoming, always and helpful. There are 5 large bedrooms in this facility. After the four other occupants, that were there when we arrived left, we had the whole place to ourselves.would HIGHLY recommend this lodging.

Place was amazing. Nice little boutique hotel. Close to beach and a handful of restaurants.

Norma you need the stairs at least one side holding bar..you need a water and other supplies storage where people can get some if need it ..for safety put holding bars on showers...otherwise is amazing location and so private...love the place across from El DIF A GOVERMENT INSTITUTION VERY SECURE

Hotel needs an update but the service is great

Couldn't get closer to the beach and still stay dry! Wonderful staff attending to any need you may have. Friendly place that we will definitely return- probably annually.