Hotel Schwarzsee

Property class: 3
Ski-in/ski-out hotel with ski storage, near Zermatt-Matterhorn Ski Paradise

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Hotel Schwarzsee offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with onsite snowshoeing.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Non-smoking
  • Ski facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Room, 1 Double Bed, Private Bathroom

A single bed with a wooden frame, a small wooden nightstand, a red chair, and a radiator.

Room, 1 Double Bed, Private Bathroom

7.0 out of 10
Good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Triple Shared Bathroom)

A dormitory room with two beds, a wooden ceiling, and a green chair.

Room (Triple Shared Bathroom)

  • 15 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Room (Quadruple Shared Bathroom)

A bathroom with a white sink, a mirror, and a window above the sink.

Room (Quadruple Shared Bathroom)

  • 15 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 1 Double Bed (Double Shared bathroom)

A single bed with a wooden frame, a small wooden nightstand, a red chair, and a radiator.

Room, 1 Double Bed (Double Shared bathroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Shared Dormitory, Shared Bathroom

A room with two bunk beds, a window with a red curtain, a white radiator, and a view of mountains.

Shared Dormitory, Shared Bathroom

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Schwarzsee, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Schwarzsee Lake - 8 min walk - 0.3 km

Getting around

  • Sion (SIR) - 23.8 miles/38.4 km

Restaurants

  • ‪Elsie Bar - ‬70 min drive
  • Old Zermatt
  • ‪Take it Döner - ‬70 min drive
  • Whymper-Stube
  • Ice Buffet

About this property

Hotel Schwarzsee

  • Hotel Schwarzsee offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests can keep active with onsite snowshoeing.

At a glance

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 4 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Hotel Schwarzsee is in a car-free zone and can be reached only by cable car or foot.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Hotel Schwarzsee Reviews

8.6

Excellent

8.6

Cleanliness

10

Location

9.0

Staff & service

7.8

Property conditions & facilities

Popular mentions

Service staff
Breakfast
Gondolas
View

Reviews

Verified review

8/10 Very good

Staff were excellent, property location is excellent, Views are spectacular, Food was average.
View of the Matterhorn at 6AM from my room
View of the Matterhorn From the Patio early AM
Verified review

10/10 Exceptional

The room was very comfortable and the hotel staff were very helpful and attentive; I received excellent treatment from them.
Verified review

8/10 Very good

Staff was great, food was delicious, ski gear room could use a few upgrades to help dry boots & clothes
Verified review

10/10 Exceptional

The facility was great, staff was friendly, food was good, location couldn’t be better. The only thing that wasn’t great was the pillows, which were pretty small
Verified review

10/10 Exceptional

Sitting right under the Matterhorn, best location on Zermatt. Good food, relatively affordable. Highly recommend for the view.
Verified review

10/10 Exceptional

The Staff went an extra mile to accommodate our special dietary requirement during dinner service :)
Verified review

6/10 Good

Need more comfort and better foods
Verified review

10/10 Exceptional

Amazing ambiance of high mountains

Amazing mountain ambiance - that was my second time staying in this hotel. Matterhorn view from my balcony, good breakfast and excellent dinner, friendly and helpful staff. Unfortunately it gets booked up very quickly during the summer so it’s really hard to get.
Matterhorn in the evening. View from the balcony.
Matterhorn at sunrise. View from the balcony.
Verified review

8/10 Very good

Basic place but great views and ski in ski out

We stayed for four days, which was a bit long. The views are spectacular but the place is pretty basic so we got tired after a while (no access to the village after 16). Food was quite bad (breakfast was basic but ok, dinners were low quality). Would recommend for a few days if you are looking for a basic stay with ski in ski out!
Verified review

10/10 Exceptional

This is a hotel partly up the mountain accessible only by cable car. They should warn people strongly no service up after 4 PM. But the stay was exceptional. Immediate access to trails. Incredible views of Matterhorn and immediate access to hiking trails and cable service a lot higher. Good meals, dinner and breakfasts. Dinner is included in stay, but waiters should warn that beverages are separate and charged for, even five euros for a cheap little teabag. Everything is included at breakfast, which are good. My room window looked out on the Matterhorn, and watching it in starlight and at dawn was incredible. I did not realize where this hotel was when I booked it, and got so much more than I expected. Kind and helpful staff. Strongly recommend this place. (Not every room has a Matterhorn view like mine did, not is the weather as good as it was on my stay. Cloudy or bad weather obvious affects views and activities, and hotel has no control over this.)
Verified review

8/10 Very good

Wonderful hospitality!
Verified review

10/10 Exceptional

Nice
Verified review

10/10 Exceptional

Best view of the Matterhorn. The hotel is basic but clean.
Verified review

6/10 Good

As you are totally captive after 5pm every night an area to hang out with games, tv, music. Room was never cleaned in 3 nights. Food included but cheap.
Verified review

10/10 Exceptional

affable. pleasure staying. staffs were friendly and care for you while you are staying. met a lots of good friends.
Verified review

2/10 Poor

They had zero backup plan for poor weather, and literally cancelled one of our booked days without any plan to compensate. We had to find our own accommodations for that night. Upon arriving the next day, the staff were clearly overworked and never had any idea what was going on. This hotel added unnecessary stress to our trip due to incompetence and poor planning
Verified review

4/10 Fair

The location is breathtaking, but the hotel should be clear that the final gondola up is around 4p up front in their marketing material. The staff was not communicative via email once the issue was identified 7 and 2 days prior to arrival. The accommodations are spartan but for the most part, comfortable. That said, there are no cards or board games to occupy the time in the evenings. Would not recommend staying for more than a night based on the location.
Verified review

2/10 Poor

No transportation up to hotel. Was told no one allowed to go to this hotel. I canceled.
Verified review

10/10 Exceptional

convenient for photography and clean room

the room with private bathroom is small, basic simple but very clean and warm. from the balcony you face Matterhorn and very convenient for photography. and this is the reason i booked. just want everyone know that there is no water kettle in the room, only one power socket on the wall which is next to the door, and one in the bathroom.
Verified review

10/10 Exceptional

Where to begin!? Schwarzsee Hotel is amazing for skiers who travel across the continents with the mentality to enjoy the outdoors. This hotel is very convenient as it is a ski-in-and-out hotel. With the most amazing views of the Matterhorn and part of the Swiss Alps just out your window. The gondola is one minute walk and to embark further up in the mountains and all the way to Cervinia ski resort which lands in Italy!! The staff at the hotel are polite and helpful, the food is beyond delicious. Enjoyed every meal for 4 consecutive days. Your stay includes breakfast and dinner. The dormitories are a bit stretchy and the mattresses hard spring coils. But if you are here to ski the alps, this is just a minor thing that you can overlook. I would definitely comeback!!
Verified review

10/10 Exceptional

酒店職員非常親切只是 六人套房的地板需要一點維護乾淨程度也很好 酒店的 風景也是獨一無二的絕美在馬特洪峰旁邊
Verified review

2/10 Poor

Unsere Erfahrung mit dem Hotel Schwarzsee war durchwachsen. Positiv hervorzuheben ist die exponierte Lage, gute Aussicht aus den Zweibettzimmern und das freundliche Personal, insb. im Restaurant, sehr sympathisch und zuvorkommend. Negativ war unser Zimmer, in welchem Teile des Fussbodens und Mobiliar defekt waren. Gestört hat uns vor allem die Dusche: im Stehen Duschen war nicht möglich, da der Schlauch dafür zu kurz war, dazu Schimmel in den Fugen. Vor Ort angesprochen versprach die Rezeption zu schauen was sich tun ließe, passiert ist jedoch nichts. Solche Mängel dürfen auch bei einem für Zermatt ordentlichen Preis für die exponierte Lage einfach nicht entstehen. Einfacher Standard ok, aber doch bitte nicht in diesem renovierungsbedürftigen Ausmass!
Verified review

10/10 Exceptional

部屋からマッターホルンが見えて景色が本当に良かったです。
Verified review

10/10 Exceptional

最高です。 スイスに来る時はまた必ず泊まりに来ます。
Verified review

8/10 Very good

二泊する予定が飛行機に遅れ一泊のみとなってしまいました。 しかし、トレッキングや景色や料理など存分に楽しめました。 白夜でしたので夜中に起きてマッターホルンを登る光の列を見たときや明け方の真っ赤なマッターホルンは感動しました。 お部屋はお湯も出てトイレも水洗。洗面にコンセントもあり、山の上とは思えないしっかりしたホテルでした。