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Hotel Basecamp

3.0 star property
Mountain hotel with bar/lounge, near Zermatt-Matterhorn Ski Paradise

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Photo gallery for Hotel Basecamp

Front of property - evening/night
Creator video
Bar (on property)
Superior Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds
Standard Quadruple Room | 1 bedroom, in-room safe, desk, cribs/infant beds
Nestled in the mountains, Hotel Basecamp offers a warm welcome with a breakfast buffet and cozy library. Active travelers can explore nearby hiking and biking trails or unwind in the sauna after an adventure-filled day. With dry cleaning services, luggage storage, free WiFi and helpful staff praised by previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Ski facilities
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Ski storage
  • Ski passes
  • Sauna
  • Bar/lounge
  • Room service
  • Garden
  • Library
  • Lobby fireplace
  • Front-desk safe
  • Snack bar/deli
  • Laundry service

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
  • Daily housekeeping
The current price is $279
$299 total
includes taxes & fees
Jul 30 - Jul 31

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Quadruple Room

Standard Quadruple Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Standard Quadruple Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • 4 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Superior Double Room

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room, Non Smoking

Economy Single Room, Non Smoking | 1 bedroom, in-room safe, desk, cribs/infant beds

Economy Single Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room

Single Room | 1 bedroom, in-room safe, desk, cribs/infant beds

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
Hair dryer
Free bottled water
  • 16 sq m
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed

Similar properties

Front of property

Hotel Bahnhof

  • Free WiFi
  • Non-smoking
  • Ski facilities
9.0 out of 10, Wonderful, 375 reviews
The price is $225
$233 total
includes taxes & fees
Jul 6 - Jul 7
Hotel Bahnhof
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About the neighborhood

Map
Riedstrasse 80, Zermatt, Valais, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 11 min walk - 1.0 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 10 min walk
  • Zermatt Station - 12 min walk

Restaurants

  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Harry`s Ski Bar - ‬5 min walk
  • ‪Snowboat - ‬7 min walk
  • ‪Zer Mama Bistro - ‬7 min walk
  • ‪Papperla Pub - ‬3 min walk

About this property

Hotel Basecamp

Hotel Basecamp offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. A snack bar/deli and a garden are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 27 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:30 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 6:30 AM - 10:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Ski passes
  • Hiking/biking trails
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Fireplace in lobby
  • Sauna

Room amenities

Be entertained

  • 80-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Early check-in can be arranged for an extra charge of CHF 35 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 35 (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for CHF 10 per night

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt

Frequently asked questions

Are pets allowed at Hotel Basecamp?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.

Is parking offered on site at Hotel Basecamp?

Sorry, there's no onsite parking at Hotel Basecamp.

What are the check-in and check-out times at Hotel Basecamp?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. There's a charge of CHF 35 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of CHF 35 (subject to availability).

What is there to do at Hotel Basecamp and nearby?

Have fun during the warmer months with activities such as hiking. Enjoy amenities like a sauna, a picnic area, and a garden.

What's the area around Hotel Basecamp like?

Hotel Basecamp is a short 10-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi.

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Hotel Basecamp Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
View
Balcony
Train station
Towns
Family friendly
Villages

What guests liked

  • Breakfast was delicious and a perfect way to start the day with several choices and high-quality food. (37 reviews)
  • The property's breakfast was substantial and delicious, with several choices and high-quality food, and local wine available in the bar. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

This hotel was perfect for us. Traveling as a family of four (two grown boys plus parents), it’s hard to find places where you don’t have to book two rooms. This ‘apartment’ was perfect. Large bed for us and twin lifts for the boys. Breakfast was great, staff helpful and fun. Highly recommend.
1-night trip

10/10

The staff are awesome great location well laid out
5-night trip

10/10

Very nice room and friendly staff
1-night trip

10/10

Great sevice, and large rooms.
5-night trip

10/10

Basecamp was comfortable and quiet. The bar/lounge and breakfast buffet were perfect for the start and end of our days. The staff was very helpful and kind. Would stay here again!
4-night trip

10/10

The hotel itself is beautiful, very clean, spacious rooms. The staff are also very friendly and helpful. Great overall experience.
1-night trip

10/10

We had a fantastic stay with BaseCamp! They are so welcoming and friendly and helpful in all ways. The room was even better than the pictures show and the location is great. We will definitely stay here on future trips!
3-night trip

10/10

The rooms and location are great. But the staff was great. Caroline and the staff are absolutely amazing! They helped make the trip outstanding.
3-night trip

10/10

Very quaint property with helpful staff. We called from train station and they coordinated a e taxi for us. The room had scenic views and was perfect for our family.
2-night trip

10/10

Staff was wonderful, room were spacious and clean. Great location to town and skiing!
1-night trip

10/10

If you can, book the mountaim view room and you will not regret it. Location is not far to shops and station. Really enjoyed and loved our experience at Hotel Basecamp, highly recommend.
2-night trip

10/10

Incredible hotel first class service and comfy beds!
1-night trip

10/10

Absolutely fantastic hotel!! The staff was so incredible welcoming, friendly and made us feel at home. They suggested things to do in the area as well as restaurants, and made sure we enjoyed our stay. The breakfast was so yummy several choices and really high quality food, especially the scrambled eggs was so delicious. The whole family’s favorite at the breakfast. They had local wine in the bar and several other choices. Our room was very spacious with one queen bed and one bunk bed. The room was very well planned fresh, clean and tidy. Down pillows and comforters. An absolute pleasure to stay at this hotel.
3-night trip

10/10

Owners were so helpful with any and all questions about Zermatt. The breakfast was perfect. Staff were so friendly. Rooms were new, clean and exactly what we needed for our family of four. Location was perfect distance to restaurants and lifts and train station. Highly recommend!
3-night trip

10/10

Everyone who worked at the property was very nice and friendly, gave lots of recommendations and helped us plan our visit to Zermatt. Very walkable into town, also provides a shuttle to and from the train station. We loved the place so much we ended up extending our trip!
2-night trip

10/10

My girlfriend and I loved our stay here. The view of the Matterhorn out our window was beautiful, the staff were very friendly and helpful, and the amenities were more than sufficient. 10/10 would recommend.
4-night trip

10/10

We loved our stay at Hotel Basecamp. The staff is super friendly and helpful. Our room was perfect for a family of four and our kids loved the bunk beds.
1-night trip

10/10

All the staff were friendly, helpful and professional
2-night trip

10/10

Great great view of the Matterhorn from your room.
3-night trip

10/10

Great hotel with excellent view to Matterhorn mountain, great design of the room, very clean, comfortable and all hotel staff very friendly.
2-night trip

10/10

Wonderful place. The staff was super helpful and friendly. I won’t even look to stay at another place when we make it back. I will definitely book here again.
4-night trip

10/10

The rooms were clean and well-equipped, and the hotel’s proximity to the train station and ski lifts made it perfect for exploring Zermatt. Wonderful experience!

10/10

Very good
1-night trip

10/10

Very nice rooms.
1-night trip

10/10

Great stay!
1-night trip