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Hierapark Thermal & Spa Hotel

5.0 star property
Luxury hotel in Denizli with spa and free water park

Choose dates to view prices

Nestled in Pamukkale, Hierapark Thermal & Spa Hotel offers a tranquil retreat with an on-site spa, poolside bar and 6 pools including a natural one. Enjoy breakfast and dinner at the restaurant or explore the nearby area. With free water park access, babysitting services and helpful staff that have impressed previous guests.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Electric vehicle charging point
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 indoor pools and 2 outdoor pools
  • Free water park
  • Hot springs
  • Free bus station shuttle
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, soundproofing, free WiFi

Deluxe Room

8.2 out of 10
Very good
(25 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, desk, soundproofing, free WiFi

Superior Suite

7.6 out of 10
Good
(9 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Furnished balcony
Soundproofed rooms
Air conditioning
Heating
Free cribs/infant beds
Premium bedding
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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Exterior

Pamukkale White Heaven Suite Hotel

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.4 out of 10, Exceptional, 577 reviews
The price is $109
$122 total
includes taxes & fees
Nov 27 - Nov 28
Pamukkale White Heaven Suite Hotel
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About the neighborhood

Map
Karahayit Mah 127 Kizilseki Sokak No 15, Denizli, Denizli, 20190

What's nearby

  • Red Travertine of Karahayit - 7 min walk - 0.6 km
  • Hierapolis - 5 min drive - 3.4 km
  • Antique Pool - 8 min drive - 4.9 km
  • Cleopatra Pools - 8 min drive - 4.9 km
  • Pamukkale Thermal Pools - 12 min drive - 5.3 km

Getting around

  • Goncali Station - 27 min drive
  • Saraykoy Station - 27 min drive
  • Denizli Station - 30 min drive
  • Airport shuttle (surcharge)
  • Free bus station shuttle

Restaurants

  • ‪Yörük Evi - ‬7 min walk
  • ‪Karahayıt Meydan Dönercisi - ‬7 min walk
  • ‪Sultan Sofrası - ‬9 min walk
  • ‪Ece Yengari Restorant - ‬8 min walk
  • ‪Metro Pomegranate Juice - ‬8 min walk

About this property

Hierapark Thermal & Spa Hotel

Hierapark Thermal & Spa Hotel features a free water park and puts you within a 10-minute drive of Pamukkale Thermal Pools. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar, and a 24-hour fitness center. The room service and helpful staff get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets stay free (dogs and cats only)
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Free bus station shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Mini golf
  • Hot springs
  • Pool table
  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (3014 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • Mosquito nets
  • 24-hour fitness center
  • 2 outdoor pools
  • 4 indoor pools
  • Free water park
  • Shopping mall on site
  • Bicycle parking
  • Full-service spa
  • Sauna
  • Steam room
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Accessible bus station shuttle

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hierapark Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

There are 2 indoor hot springs and outdoor hot springs open between 8:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pool, spa, & gym (if applicable)

  • Hot springs access available from 8:30 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property uses solar and geothermal energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Property Registration Number 19027

Also known as

Hierapark Thermal Hotel Pamukkale
Hierapark Thermal Hotel
Hierapark Thermal Pamukkale
Hierapark Thermal
Hierapark Thermal & Spa
Hierapark Thermal Spa Hotel
Hierapark Thermal & Spa Hotel Hotel
Hierapark Thermal & Spa Hotel Denizli
Hierapark Thermal & Spa Hotel Hotel Denizli

Frequently asked questions

Does Hierapark Thermal & Spa Hotel offer free cancellation for a full refund?

Yes, Hierapark Thermal & Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hierapark Thermal & Spa Hotel?

Yes, there are 4 indoor pools, 2 outdoor pools, and a children's pool.

Are pets allowed at Hierapark Thermal & Spa Hotel?

Yes, cats and dogs stay free. Food and water bowls are available.

Is parking offered on site at Hierapark Thermal & Spa Hotel?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Hierapark Thermal & Spa Hotel?

Yes, an airport shuttle is available. The charge is EUR 30 per person one way.

What are the check-in and check-out times at Hierapark Thermal & Spa Hotel?

You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Hierapark Thermal & Spa Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation onsite includes hot springs. Enjoy a treatment at the spa and a swim in one of the 4 indoor and 2 outdoor swimming pools. Hierapark Thermal & Spa Hotel also has a waterslide and a 24-hour fitness center, as well as a sauna and a picnic area.

Are there restaurants at or near Hierapark Thermal & Spa Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

Does Hierapark Thermal & Spa Hotel have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Hierapark Thermal & Spa Hotel like?

Hierapark Thermal & Spa Hotel is in Pamukkale, a short 8-minute walk from Red Travertine of Karahayit and 18 minutes' walk from Pamukkale-Hierapolis.

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Hierapark Thermal & Spa Hotel Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Breakfast
Room
Service staff
Location
Restaurant
Food
Bathroom
Lobby
Outdoor pools
Family friendly

What guests liked

  • The property features well-appointed pool and thermal bathing facilities, including outdoor and indoor pools, and a relaxing thermal water pool. (14 reviews)
  • Breakfast was diverse and good, offering a wide variety. (6 reviews)
  • The outdoor and indoor thermal pools were great and very warm. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice hotel in the middle of nowhere. Perfect for visiting Pamukkale and Hierapolis. Excellent pools, great breakfast buffet.
Shihab, 1-night trip

10/10 Exceptional

Very convenient with the family. Decent room sizes and good amenities.
ece, 1-night trip

8/10 Very good

A bit way out but pleasant.
Peter, 2-night trip

10/10 Exceptional

Nice place, clean and quiet, friendly staff. Very good for families with kids.
Oksana, 1-night trip

10/10 Exceptional

Not walkable to any shopping or restaurants. But very nice hotel & staff
Luz, 3-night trip

8/10 Very good

Lovely hotel. Only negative is the lack of gym equipments.
Jason, 1-night trip

10/10 Exceptional

Hierapark made our stay in Pamukkale great

Amazing hotel and facilities and certainly for a medium sized hotel offered exceptional service. Pleasantly surprised and definitely competes with some of the 5* hotels found in Belek. Great front of house staff and y the lad managing the spa facilities. Just one minor point- waiters could smile a little more, understand they work long days but need to offer same level is service as other staff. Would recommend to friends and family
Salama, 1-night trip

6/10 Good

Bad matress, ok food, ok cleanliness..

Their mattresses are not comfortable, spa has bug infestation, cockroches was crowling on walls, old and worned out linens was used in spa
omer, 1-night trip

6/10 Good

Never ever recommend this hotel to anyone.

By suite bedroom had no air conditioning at all. The front desk kept on giving excuses about it. The 2nd suite room had a/c in both sitting room as well as the bedroom. Dragging our luggage to and from parking lot too was very difficult with no help from the hotel staff. For the price I paid, I should have gotten a lot better deal expected from Hotels.com
TEJASH, 2-night trip

6/10 Good

The thermal water pool was relaxing and enjoyable. We stayed here after a visit to Laodicea, Hierapolis and Pamukkale from our starting point of Kusadasi (which we used as a base to visit Ephesus). The hotel does not live up to 5-star category. We had 2 rooms. The non-smoking rooms smelled like smoke, the rooms smelled very stuffy, the bathroom was very basic (more like a 2 or 3 star hotel). There was only shampoo and a conditioner that looked extremely old (it had separated in the dispenser and looked like it had not been changed in a long time). There was no shower gel or bath soap. No tissue paper (Kleenex) in the bathroom (at all) - usually these are basics in a 5-star hotel. The buffet food both at dinner and breakfast was basic too. Instead of having so many dishes, it would be best if they offered less dishes but of higher quality. The hotel had very few guests and yet they could not give us two rooms next to each other (they were in the same hall but separated by another room).
Christine, 1-night trip

4/10 Fair

The hotel staff passed on the mistake made by Hotels.com to me. In the hotel room, the cigarette butts that the previous customer had thrown away were on the floor. I was in the bathroom in the morning, and the cleaning staff knocked twice on the door and came in without hearing my answer. I leave with a lot of unpleasant memories. Hey staffs. Don't blame your customers. It's not good attitude.
EUN SANG, 1-night trip

8/10 Very good

oda temizliği iyiydi termal havuzu güzel ufak tefek eksiklikler olmasına rağmen memnun kaldık
ibrahim, 1-night trip

6/10 Good

Quarto limpo, opcoes de piscina otimas, so a parte da alimentaçao que nao gostamos. Pouca opçao e valor alto
Daniel, 1-night trip

10/10 Exceptional

Sbenitez

Genial este hotel, pasamos unos días de descanso, adicional conocimos las ruinas de hierapolis, piscinas termales
Norberto, 2-night trip

10/10 Exceptional

Great place to stay in Pamukkale
Yuksel, 1-night trip

10/10 Exceptional

Ruime kamer,personeel was vriendelijk
Huseyin, 1-night trip

8/10 Very good

Lage sehr gut. Leider ist das Hotel sehr veraltet.
Tuba Nur, 1-night trip

10/10 Exceptional

tres bon rapport qualite prix. La clim est tombee en panne dans la nuit. La reception n’a pas hesite a nous changer de chambre.
Veronique, 1-night trip

4/10 Fair

Vanha
Pirjo, 1-night trip

10/10 Exceptional

Is very good
Ebubekir, 1-night trip

10/10 Exceptional

Great Hotel!

Very nice hotel with great location and facilities. Everything is clean and tidy. You can easily reach all the sightseeing's in 10 mins by car or 30-40 mins by walk. They got all the thermal facilities in house, also they got 3 outdoor pools and few indoor. The outdoor big pool is super spacious with nice sun-beds and bar. The food was great both breakfast and dinner! The staff were friendly and professional. Definitely recommend this hotel.
Imran, 2-night trip

10/10 Exceptional

Tous était parfait
Said, 1-night trip

8/10 Very good

Alles okay.
Muammer, 3-night trip

8/10 Very good

Tam bir fiyat performans oteli, ne verdiyseniz onu alıyorsunuz. Personel aşırı ilgili ve yardımcı.
Can, 3-night trip

2/10 Poor

This is a poor hotel
Mehmet, 1-night trip