The property is one of best available given the budget range. The rooms are decently spaced, kempt, and they also provide you with a balcony. The location is good, as it is very close to the Millennium City Centre metro station, easily accessible and at the same time quiet and away from the hustle bustle. The bed-linen and towels provided are not very well cleaned.
The major let down was the service by the staff otherwise it would have been a 5star. On the second day of stay, requested for room service 3 different times to different people but neither the housekeeping boy nor the lady receptionist ended up delivering (PS. the room was again not cleaned on the third day); Wanted to order in-room snacks on the second day as it was Ind-Pak WC match, but was told that it will be available post 7pm; On the third night, was awakened by loud noises coming from the corridor, informed the guy at reception, but he instead took out his frustration on me for some reason, told me I was shouting when it was clearly him who started shouting on the phone, didn't want to ruin my night as I had an early morning train to catch hence, I let it go.
I was considering it for a long duration stay (15-20days) towards this month end but alas, because of such poor service, will now have to look for other better options.
If the owners / management end up reading this, you have a great product, don't ruin it by providing such poor service.
