Does Bays Luxury Lodge offer free cancellation for a full refund?

Yes, Bays Luxury Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bays Luxury Lodge?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 10 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Bays Luxury Lodge?

Yes, there's free self parking.

Is airport shuttle service offered by Bays Luxury Lodge?

Yes, an airport shuttle is available from 6:00 AM to 11:00 PM on request. The charge is USD 30 per vehicle roundtrip.

What are the check-in and check-out times at Bays Luxury Lodge?

Check-in start time: 1 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Late check-out is available for a charge of USD 15 (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Bays Luxury Lodge?

No, this hotel doesn't have a casino, but Golden Dragon Casino (12-min drive) and Golden Dragon Casino (16-min drive) are both nearby.

What is there to do at Bays Luxury Lodge and nearby?

Bays Luxury Lodge has an outdoor pool and spa services.

Are there restaurants at or near Bays Luxury Lodge?

Yes, there's an onsite restaurant that offers local and international cuisine.

What's the area around Bays Luxury Lodge like?

Bays Luxury Lodge is located a short 7-minute walk from The Junction Mall.

Bays Luxury Lodge, Accra: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jan 8, 2026

Very good hotel. Services are professional and meal was very delicious. I will definitely revisit if I’m around.

Gideon, 3-night trip

10/10 Exceptional

Jun 10, 2025

This place a Beautiful Cottage, very relaxing. The Staff go above and beyond to make you comfortable. They want you to come back, so they do everything professionally with a smile. Their Breakfast is awesome, served at poolside or a place of your choice.

BERNARD O, 2-night trip

10/10 Exceptional

Jan 6, 2023

Good location

10/10 Exceptional

Feb 5, 2026

I am giving Base Luxury Lodge in Ghana five stars. The room was fantastic. I always stay in the same room, number 107. It’s absolutely wonderful. The staff are kind, welcoming, open, and caring. They are warm and heartfelt people who truly take good care of their guests. They do everything possible if there is anything that needs to be solved. I especially want to mention their lovely swimming pool. It’s amazing to relax in, especially in the evening when you can lie back and look up at the sky. It’s such a peaceful experience. They have also done something incredibly great – they upgraded to very strong and reliable internet. You never lose connection anymore. I’ve experienced problems before, but not now. They have completely improved it, so you can feel safe knowing you will always have stable internet access. I have been staying at this place since 2017, always in the same room, so I truly know what I’m talking about. I am 100% happy every time I stay there. The food is amazing. Everything tastes wonderful. Breakfast is excellent – omelets, salads, buffets, and many different options. It’s fantastic. The chef, Winifred, is an open, warm, and kind person and is always attentive, just like the rest of the staff at the hotel. There is absolutely nothing to complain about anywhere. I gladly give five stars because I truly mean it and stand by every word. So to anyone who has the opportunity and desire to book a stay at Base Luxury Lodge in Ghana – you should definitely

Rasmus, 15-night trip

10/10 Exceptional

Feb 29, 2024

Very good accomodation and good staff. The cleaner was miraculous

Martyn, 7-night trip

10/10 Exceptional

Apr 3, 2024

Great stay

Amazing experience. Highly recommend this place. We went for our anniversary and they treated us beautifully. The room decor presented was exceptional when we entered. I will definitely be returning. The staff were also very attentive and welcoming.

Michelle, 1-night trip

10/10 Exceptional

Nov 14, 2017

Great hotel with great staff

A fresh and very clean hotel with super friendly and professional staff that will go out of their way to tend to your every need around the clock. It was my first time in Accra but the staff made me feel right at home with helpful information and transport around the city if needed. I had a great time at Bays Lodge and I would absolutely come back next time I`m in Accra.

Kirsti, 12-night trip

4/10 Fair

Mar 7, 2025

I booked the facility to swim at night but I was informed on arrival that the pool was not clean, defeating my whole purpose of night swimming. Additionally breakfast was served after 10am contrary to what was communicated.

Aaron, 1-night trip

6/10 Good

Jun 15, 2022

Difficult to locate with Google maps, building needs renovation and WiFi should be provided

1-night trip

8/10 Very good

Dec 1, 2021

Very polite staff and helpful. Clean environment. Close to amenties. Will definitely use the hotel again next time in Accra.

Tobi, 2-night trip

2/10 Poor

Sep 12, 2021

Terrible, stressful check-in, disrespectful employ

It started at check-in. This was our second stay here and it appears things have gotten worse since our first stay. One thing tnat didn't change was the scam this hotel tries to run on foreign guests. The disrespectful receptionist told us they don't work with hotels.com and had no reservation for us. After an hour and a long conversation with the E-commerce manager (whom I am convinced is the head of this shoddy scam) they miraculously found our reservation. The first room they tried to put us in had a smell of something dead so we requested to move. The second room was not much better but at least no stench. The towels were discolored, the room full of mosquitoes and the water only came upon our request. I was in the middle of a shower with soap in my eyes and the water went off. I had to step out, dry off and call the front desk. Upon my complaint, the receptionist informed me that we have to request the water to be turned on when we want to bath. She said she would turn it in. I waited 20 minutes, still no water. I called the front desk back and the line was busy for some time. It was around noon. I dressed up and walked outside to the receptionist to find no one there and the phone was off the hook. By this time I was livid. I asked to speak to the manager and it was immediately obvious that even the managers of this property do not care. She was rude and abruptly told me "check out is 11am". As if to tell me to leave. This place is a real disgrace to Ghana.

Daniel, 3-night trip

10/10 Exceptional

Jan 10, 2021

Good find for city stays

Great hotel and great price! The employees were very accommodating and assisted our needs. Breakfast daily was great, some may not approve but the general breakfast here in Ghana is eggs and toast sometimes chicken sausage. The room was nice although not much to watch on tv. The only issue I had was the in and out WiFi. Even during the rolling black outs the hotel had a generator that would power the whole hotel! I would recommend this place whether or not you’re on a budget! Oh did I forget to mention it’s across from a strip mall?!

Charles, 6-night trip

10/10 Exceptional

Jan 14, 2020

The staff were very professional, courteous and understanding to my needs

14-night trip

8/10 Very good

Nov 9, 2019

I enjoyed the swimming pool & the beautiful sight of the property. Breakfast you didn't have a choice, however it was prepared with Love.

Abby, 4-night trip

4/10 Fair

Oct 20, 2019

This was my second time staying at this property. I booked my stay about 17 days prior to my arrival. After travelling over 5,000 miles I arrived at the hotel. I was standing in the lobby with my bags ready to check in, and was told they had basically given my reserved room to someone else and there was nowhere for me to stay. They ended up sending me to a lesser hotel that was much further away and told me they would have a room ready for me in 5 days. They promised to put me in the presidential suite, due to the inconvenience. After the 5 days had passed I called over to see if the room was ready for me to check in, and was told they were still waiting for people to check out, this was after 12:00 pm. Not wanting to sit around and wait all day and waste my vacation time, I went out for the day. When I returned that evening, they finally said they had a room ready and came and got me. The room was definitely not the presidential suite, so that was a lie. I also expressed to them that due to the location of the room on the property, I was unable to obtain a steady WiFi signal. The response I received was to "just be cool", and the issue was basically ignored. Overall, I was pretty disgusted with the piss poor logistics of the room booking. There is no excuse as to why my room was basically given away to someone else, and then to basically be sent to a lesser hotel up until my last day in the country was not cool and very unprofessional, I was also denied a refund.

Eddie, 6-night trip

8/10 Very good

Apr 7, 2019

Very close to junction mall which has places to eat

1-night trip

2/10 Poor

Mar 20, 2019

This hotel is an absolute scam! Beware!

Problems began at check-in. The receptionist lied and told us that someone with my name had called a few days previous and cancelled the reservation. The lies went on from there. They told us there was no confirmation of our reservation, the room we paid for was not the room we reserved. I wasn't sure what was going on because I've used Hotels.com so many times and never had any issues. My husband is a Ghanaian and he told me "that's what they do here." They will tell you the reservation was cancelled so they can sell the room to someone paying with cash. The lies went on from there On our 2nd to last day they told us we had to move to a smaller (cheaper) room because they had another reservation for our room. I asked if they were going to compensate me and the lies and problems got worse. Eventually I found out that it was the hotel owner that was driving the scam. Beware of this hotel and the way they do business! I had an argument with the owner on my last day as they were basically forcing us out if the room we had paid for (the payment had already been made) into a smaller room that we could barely move around in. This hotel does NOT honor their guests, they are only interested in the money! They will sell your room right out from underneath you and there's nothing you can do except call police and inform them that this hotel is cheating foreigners that are unaware how these locally owned hotels are running scams on their guests. I will lodge a formal complaint.

5-night trip

10/10 Exceptional

Mar 14, 2019

Very nice place. Rooms very good size, very clean and breakfast was huuuge everyday. Staff extremely helpful and pleasant.

4-night trip

4/10 Fair

Mar 14, 2019

I booked Bays in December for a stay in February, I cannot believe when we arrived they had no record of my booking. Apparently the guy who usually brings all online bookings to the hotel didn’t bring any info about our stay, so there was a lot of chaos for about 1hr and a half because I got extremely angry. They wanted to book us a room elsewhere I said NO, the lady then said they’re fully booked. Then after all the confusion under the sun, magically there was a room available. This annoyed me so so much because I showed our invoice and confirmation so upon seeing that, they should’ve accomadated us promptly. I called ebookers to complain who couldn’t even get hold of the manager. Absolute mess. I came from London and was staying in East Legon but needed to use Bays Lodge as a base as I had things to do in the area. I will come again if need be, but hopefully next time they’re come correct as I’m sure they definitely remember my face. Tip: CALL AHEAD double check they have sorted your room booking before you arrive there.

1-night trip

8/10 Very good

Feb 10, 2019

Stay at Bays

Just had to move two times to different rooms because of the rooms.

Jeffery L Myers, 9-night trip

2/10 Poor

Dec 27, 2018

Schlechte Unterkunft

Bei der Ankunft in diesem Hotel wurde mir gleich gesagt ich könne nur 5 statt der gebuchten 7 Nächte bleiben. Auch für das Frühstück wollten Sie 10 Dollar extra, obwohl es in der Buchung inbegriffen war. Die Warmwasser Aufbereitung war kaputt und trotz mehrmaliger Erinnerungen daran tat sich nichts, ich musste kalt duschen. Vorsicht mit diesem Hotel, nicht zu empfehlen

Robert, 7-night trip

10/10 Exceptional

Dec 26, 2018

Amazing

Awesome environment,nice location, staff is the best, neat and cozy rooms, amazing pool, best hideout place too u can think of... I love the place and it’s cost effective too .. Bravo and expect me there again 🙏

Sagoe, 2-night trip

10/10 Exceptional

Nov 25, 2018

Belle expérience

Un peu éloigné du centre-ville, mais l’hôte est propre et l’accueil sympa.

ali, 2-night trip

10/10 Exceptional

Oct 18, 2018

Excellent

The hotel was well kept. The staffs were very pleasant at all times. Will certainly stay there again.

James, 7-night trip

4/10 Fair

Sep 1, 2018

Upset at Bays

Booked two king size beds and paid for them but when arrived they said they don’t have them. Would not refund or work with me.

Jeffery L Myers, 10-night trip

Bays Luxury Lodge

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