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IT Boutique Hotel & Restaurant

4.0 star property
Hotel with 2 restaurants, near Playa del Carmen Main Beach

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Photo gallery for IT Boutique Hotel & Restaurant

Relax on the outdoor terrace with scenic mountain views and comfortable seating.
Welcome to our hotel, featuring a modern entrance with a glass door and lush greenery.
Welcome to IT Boutique Hotel & Restaurant, featuring a spacious lobby with a reception desk, seating area, and decorative panel.
Relax by the rooftop infinity pool with a stunning city view, surrounded by lounge chairs and a glass railing.
Relax on the balcony with a book and a cup, taking in the city views from the comfort of your own space.
On the shores of Playa del Carmen, IT Boutique Hotel & Restaurant offers a luxurious retreat. Enjoy a meal at one of the two on-site restaurants, lounge by the outdoor pool with sun loungers, or unwind with coffee at the café.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Spa
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Espresso maker
  • Elevator
  • Premium bedding
The current price is $56
$71 total
includes taxes & fees
Jul 24 - Jul 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium Room, 2 Queen Beds, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus

Deluxe Plus | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Plus

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Espresso maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
Espresso maker
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony

Suite with Balcony | 1 bedroom, premium bedding, in-room safe, desk

Suite with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | 1 bedroom, premium bedding, in-room safe, desk

Premium Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Bathrobes
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 6 min walk - 0.6 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.5 km
  • Punta Esmeralda Beach - 7 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬2 min walk
  • ‪La Pista Musical - ‬3 min walk
  • ‪Quadra Café - ‬1 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬2 min walk

About this property

IT Boutique Hotel & Restaurant

IT Boutique Hotel & Restaurant features a rooftop terrace and puts you within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps, or aromatherapy. Other features include an outdoor pool, a poolside bar, and a bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 24 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (17 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free secured, covered onsite self parking
    • Free onsite extended parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

What to do

  • Beach yoga
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool
  • Spa services
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

IT Restaurant - Onsite restaurant. Reservations are required.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 220 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

Also known as

It Hotel Residences
It & Restaurant Del Carmen
IT Boutique Hotel & Restaurant Hotel
IT Boutique Hotel & Restaurant Playa del Carmen
IT Boutique Hotel & Restaurant Hotel Playa del Carmen
HELP_OUTLINE

Frequently asked questions

Does IT Boutique Hotel & Restaurant offer free cancellation for a full refund?

Yes, IT Boutique Hotel & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at IT Boutique Hotel & Restaurant?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at IT Boutique Hotel & Restaurant?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at IT Boutique Hotel & Restaurant?

Yes, there's free self and extended parking.

What are the check-in and check-out times at IT Boutique Hotel & Restaurant?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at IT Boutique Hotel & Restaurant?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at IT Boutique Hotel & Restaurant and nearby?

Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.

Are there restaurants at or near IT Boutique Hotel & Restaurant?

Yes, there are 2 onsite restaurants.

What's the area around IT Boutique Hotel & Restaurant like?

IT Boutique Hotel & Restaurant is a short 9-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Mamitas Beach.

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IT Boutique Hotel & Restaurant Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Food
Drinks
Live music
Breakfast
Bar
Air conditioning
Rooftops

What guests liked

  • The rooftop pools were great and very nice. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I really enjoyed my stay
Stevin Azo, 5-night trip

10/10 Exceptional

overall best stay

8/10 Very good

Great place to stay in playa right off 5th avenue
Delan, 7-night trip

8/10 Very good

The staff were great and friendly. The rooftop pools were nice the food was good. The only complaint I would have is the room had no safe and there was no way to lock my room door from the inside.
Luis Angel, 5-night trip

10/10 Exceptional

Beautiful hotel.. very clean and friendly staff! Only a minute walk to 5th avenue.. but super quiet area. Felt safe walking back to the hotel at night, even as a solo female traveler. Highly recommend!
Sophie, 1-night trip

8/10 Very good

Good location
Fatima, 4-night trip

10/10 Exceptional

For the price point on this hotel, it was beyond expectations!! The staff are very helpful and super friendly !! The hotel is just off of busy 5th avenue, so you don’t get the noise, but, still benefit from being close to the action!! The beach is only steps away also. So many good restaurants and bars to enjoy close by! Breakfast was nice, only a couple options but, both options were plenty good for us!! I would come back to the IT Boutique in a heartbeat next time Playa Del Carmen is on my list !!
David, 9-night trip

10/10 Exceptional

My stay at IT boutique hotel was fantastic. The property was located a block away from 5th ave but was far enough to be away from the noise of it all. Staff was fantastic. Pool was amazing. My room was extremely clean and modern. Would definitely stay here again
Mairead, 1-night trip

10/10 Exceptional

We had a fantastic stay at IT Boutique hotel. The staff was incredible; they were very friendly and helpful with any questions we had. We were very appreciative that they were able to accommodate our early check in request and late check out. It it steps away from Quinta Avenida yet quiet away in which we were able to get a good night's rest. I would not hesitate to stay here again. Thanks again for helping make our trip enjoyable!
Jennifer, 7-night trip

10/10 Exceptional

Beautiful, safe, and convenient hotel near the best of Playa del Carmen
Yenni, 3-night trip

8/10 Very good

We stayed five nights. Everything went well. The things we appreciated most were the location, central but not noisy, the hotel's structure, with parking and two nice pools, one of which was an infinity pool, the friendliness of the receptionists, and the free supply of beach towels and small bottles of water. To improve on cleanliness, there was a lot of dust both in the room and on the chairs outside the balcony, and the quality of breakfast.
Rosario, 6-night trip

8/10 Very good

I like the terrass and the pool. The shower drain sometimes smelled very bad. It also lacked pressure. The room was good.
Maxime Jean, 14-night trip

10/10 Exceptional

Very clean
Pat, 5-night trip

8/10 Very good

we enjoyed our stay
Jennifer, 4-night trip

10/10 Exceptional

Love everything about this hotel from the location to the staff that was always very helpful with any questions that we had.
Barbara, 4-night trip

10/10 Exceptional

Definitely will stay again.

8/10 Very good

Great location off the beaten path but close by everything
Andrew, 3-night trip

10/10 Exceptional

A great stay, beautiful hotel, and friendly, professional staff.
Gary, 5-night trip

8/10 Very good

TV needs signal.. no cable or air signal none.. better wifi signal, too week
Francisco Alejandro, 2-night trip

8/10 Very good

Great
samuel, 2-night trip

8/10 Very good

Great location(about a block on the quiet side of 5ta avenida and 2 blocks from the beach). Rooms are ok(no luxuries), decent size, and functional, but bathrooms do need some mayor facelift(a hairdryer and a small fridge would be recommended). Basic cable TV channels would be appreciated(you can only watch YouTube or Netflix..and the latter one didn’t work in my room). Breakfast options are limited(wish they had more options to choose from). Service at front desk is outstanding, and that along with location makes this hotel a great choice for people on a budget, on business, or people who just need a comfortable place after a long day of excursions.
Roberto, 3-night trip

10/10 Exceptional

Great place to stay. Close to everything.
Julie, 2-night trip

6/10 Good

Slow check-in process and did not receive any credit per VIP access property
Christina, 1-night trip

10/10 Exceptional

Excellent place ! Fun and great vibe

Our second new years there! Our favorite hotel in the world so far. Love the staff!
Nicola, 1-night trip

10/10 Exceptional

Very nice property and great location. Staff were excellent