Five Seasons Almaty

Property class: 2.5
Hotel in Almaty

Choose dates to view prices

When you stay at Five Seasons Almaty, you'll be within a 15-minute drive of Shymbulak Ski Resort. Guests will have free perks like WiFi, valet parking, and self parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (6)

  • Cookware, dishware, and utensils
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self parking
The current price is $25
$29 total
includes taxes & fees
Oct 22 - Oct 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room, Bathtub

A compact room with a bed, a yellow sofa, a desk with a chair, a TV, and a small fridge.

Comfort Double Room, Bathtub

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Double Room, 2 Bedrooms

A bedroom with a bed, a wardrobe, a desk, a chair, a mirror, and a door.

Economy Double Room, 2 Bedrooms

  • City view
  • 14 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

A hotel room with two single beds, a small bedside table, a chair, and a patterned carpet.

Twin Room

  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Bathtub

A bedroom with two beds, a sofa, and a ceiling fan.

Family Room, Bathtub

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Markova Street 46A, Almaty, 540056

What's nearby

  • Almaty Central Stadium - 2 min drive - 1.6 km
  • Republic Square - 2 min drive - 2.0 km
  • Kazakhstan Independence Monument - 2 min drive - 2.0 km
  • Dostyk Plaza - 3 min drive - 2.3 km
  • National Museum of Kazakhstan - 3 min drive - 2.3 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 32 min drive
  • Almaty Station - 17 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Sashimi Club By Kingfisher - ‬11 min walk
  • ‪J.Z. Peking Duck - ‬9 min walk
  • ‪Janym Soul - ‬6 min walk
  • ‪Coffee Boom - ‬8 min walk

About this property

Five Seasons Almaty

  • When you stay at Five Seasons Almaty, you'll be within a 15-minute drive of Shymbulak Ski Resort. Guests will have free perks like WiFi, valet parking, and self parking.

At a glance

Hotel size

    • 23 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 12:30 PM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property does not have elevators.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: Google Pay and Apple Pay.

Also known as

Five Seasons Almaty Hotel
Five Seasons Almaty Hotel
Five Seasons Almaty Almaty
Five Seasons Almaty Hotel Almaty

Frequently asked questions

Does Five Seasons Almaty offer free cancellation for a full refund?

Yes, Five Seasons Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Five Seasons Almaty?

Sorry, pets aren't allowed.

Is parking offered on site at Five Seasons Almaty?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Five Seasons Almaty?

You can check in starting at 2:00 PM. Check-out time is 12:30 PM. Express check-in and check-out are available.

Is there an onsite casino at Five Seasons Almaty?

No, this hotel doesn't have a casino, but Casino Zodiak (5-min drive) is nearby.

What is there to do at Five Seasons Almaty and nearby?

Five Seasons Almaty has a garden.

What's the area around Five Seasons Almaty like?

Five Seasons Almaty is a short 20-minute walk from Almaty Central Stadium and 20 minutes' walk from Kasteev State Museum of Arts.

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Reviews

Five Seasons Almaty Reviews

8.8

Excellent

8.4

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

We stayed here for a week and loved it. A very spacious room, lots of cafes and restaurants around the corner. The owner was very helpful. This hotel is excellent value for money.
Verified review

10/10 Exceptional

Clean and convenient place
Verified review

10/10 Exceptional

This review is based on what to expect from a hotel at this price point. For what it is, was comfortable, clean, roomy, close to a couple of restaurants and did the job. A sign on the entry gate with the hotel name would have saved a lot of arrival hassles
Verified review

10/10 Exceptional

Polite staff who were happy to help at any time, and overall a neat and nice place to stay. Wifi connection did go out at times, but was otherwise stable and even excellent for the price of the stay. I highly recommend staying here :) There are plenty of shops and restaurants within 2km of the hotel, so there's always somewhere to go.
Verified review

8/10 Very good

Friendly staff and value for money
Verified review

10/10 Exceptional

Good for the price, just a bit far away from the main touristy parts 30 min minimum to get to bars and restaurants helpful staff English was spoken well
Verified review

10/10 Exceptional

Property is value for money, dont expect many facilities at this price, area surrounding the property consist of corporate buildings, departmental store and restaurants are near by it is 3km from city center
Verified review

8/10 Very good

Property is nice and clean. The only thing I didnt like about my room was lighting. It was quite dim. The room could use some more lights.
Verified review

10/10 Exceptional

My overall experience at the property was great. The staff was helpful and courteous. The stay is high value with private room with attached bathroom at 11k tenge per night. There is a shared kitchen with utensils and amenities like stove, microwave, fridge. The room was basic and heated; great deal at this price. I found the room to be clean and spacious. There is 24 hr reception and I could easily checkin in the middle of the night. Wifi is also available. There is a mart nearby for basic stuff. They don't have hair dryer in room so you can borrow it from reception.
Verified review

10/10 Exceptional

Unexpectedly nice

It was a cheap and surprisingly good room - for this price I expected scam or hostel. The room looks exactly as on the pic, quite spacious. Bathroom is okay. Shampoo, soap, dental kit, slippers were provided during check-in. Cards payment accepted. No elevator, so 3rd floor is quite a challenge with a 25 kg suitcase. I slept very well on this large bed, it was quite a surprise too. Overall, very unexpected and cheap stay. No caffe around, so either get food delivery or walk for some time to shopping mall.
Verified review

8/10 Very good

Great considering the price
Verified review

8/10 Very good

Staff at fiveseasons were very polite, helpful and accomodating.
Verified review

10/10 Exceptional

Great value budget hotel

For 7000 kzt (about $17) this is a real bargain. Service is fine and the room was reasonably clean (didn’t see any bugs). It’s not right downtown but not too far either (45 min walk or 10 min taxi ride to the historic center). The curtains weren’t that thick so a lot of light comes in the room in the morning- not great if you want to sleep in.
Verified review

4/10 Fair

Was surprised by the rudeness of the hosts.
Verified review

10/10 Exceptional

Your staying will much depend on the next door neighbors. If you get a team of sport teenagers, your nights will be a nightmare and you will have to look for their coach to make them quiet.
Verified review

6/10 Good

It was okay. Stairs are very dangerous bc it’s weirdly slanted. Almost fell down the stairs. There is also NO AC and it was scorching hot
Verified review

10/10 Exceptional

交通、食事、ショピングに困らない立地でスタッフも親切でした
Verified review

10/10 Exceptional

親切に朝タクシーを呼んでくれて待ち合わせ場所まで、連れていってくれました
Verified review

10/10 Exceptional

すべてが素晴らしいです。
Verified review

10/10 Exceptional

Отлично

Отличное место отдыха в конце дня. Не сказать, что в центре, но все близко. До БЦ НурлыТау 20 минут ходьбы. До Центрального Парка, рынка - 30 минут на такси. До КокТобе - 15 минут на такси. Неплохая кухня, внимательный и ответственный персонал.
Verified review

10/10 Exceptional

Extremely hard to beat price for $15 per night.

I was a solo taveler. I paid $15 USD per night for two nights for a clean room that has a private bathroom and would sleep 5 people. Breakfast was $2 USD. I went on to stay at a very nice hotel after this, but the value here would be hard to beat, especially because one of the nights was just so I could sleep due to arriving from the airport at 2am.
Verified review

10/10 Exceptional

Schöne Zimmer, nettes Personal. Ruhige Lage, dennoch sind alle wichtigen Orte schnell erreichbar.
Verified review

8/10 Very good

Скромно, чисто и аккуратно

Скромная гостиница, скромная и цена - 7.000 тг/сутки. Однако номер порадовал относительной просторностью - думаю, около 40-45 кв.м. И главное - чистое и свежее постельное белье, в номере чистота. Санузел тоже чистый и удобный. На ресепшене меня встретил вежливый молодой человек, помог с челоданом. А также подсказал как сориентироваться в городе. Из минусов могу отметить лишь плохую звукопоглощаемость - постоянно слышала соседей. Но меня это не сильно беспокоило. Благодарю коллектив гостиницы за приятное пребывание. Рахмет!
Verified review

4/10 Fair

Lots of cockroaches

The room was large & the beds were not as hard as in China. We could not get a good night's sleep due to all the cockroaches. They were crawling on us in the bed & walls. The front desk people do not speak any English. Location was too bad for walking around.
Verified review

8/10 Very good

The room was much better than expected. The overall stay was really good. The people at the hotel are very nice and very helpful.