Experience the tranquility of Tulum at Playa Canek Beachfront Eco Hotel, where a continental breakfast and soothing massage await. Unwind with a cocktail at the beach bar or indulge in local flavors at the on-site restaurant.
At Playa Canek Beachfront Eco Hotel, you'll be just a 5-minute drive from Tulum Beach and Sian Ka'an Biosphere Reserve. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a beach bar, a terrace, and a garden. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
17 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Air conditioning is available at this property from 8 PM-7 AM only.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
LOCAL_PARKING
Parking
Onsite self parking (USD 15 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Beach bar
Coffee shop
What to do
On the beach
Hiking/biking trails nearby
Scuba diving nearby
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
3 buildings/towers
Built in 2014
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Full-service spa
Accessibility
Accessible airport shuttle
Room amenities
Home comfort
Air conditioning
Ceiling fan
Sleep well
Premium bedding
Freshen up
Shower only
Free toiletries
Towels
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 85 per vehicle (one-way, maximum occupancy 8)
Parking
Self parking costs USD 15 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Playa Canek Beach Hotel Tulum
Playa Canek Beach Hotel
Playa Canek Beach Tulum
Playa Canek Beach
Playa Canek Boutique Eco Hotel Tulum
Playa Canek Boutique Eco Tulum
Playa Canek Boutique Eco
Playa Canek Beachfront Eco Hotel Tulum
Playa Canek Beachfront Eco Tulum
Playa Canek Beachfront Eco
Playa Canek Boutique Eco Hotel
Playa Canek Beachfront Eco
Playa Canek Beachfront Eco Hotel Hotel
Playa Canek Beachfront Eco Hotel Tulum
Playa Canek Beachfront Eco Hotel Hotel Tulum
Frequently asked questions
Does Playa Canek Beachfront Eco Hotel offer free cancellation for a full refund?
Yes, Playa Canek Beachfront Eco Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Playa Canek Beachfront Eco Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Playa Canek Beachfront Eco Hotel?
Yes. Self parking costs USD 15 per day.
Is airport shuttle service offered by Playa Canek Beachfront Eco Hotel?
Yes, an airport shuttle is available. The charge is USD 85 per vehicle one-way.
What are the check-in and check-out times at Playa Canek Beachfront Eco Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Playa Canek Beachfront Eco Hotel and nearby?
Have fun with nearby activities like fishing, hiking, and scuba diving. Indulge in a treatment at the spa and make the most of other amenities like a garden.
Are there restaurants at or near Playa Canek Beachfront Eco Hotel?
Yes, there's an onsite restaurant.
What's the area around Playa Canek Beachfront Eco Hotel like?
Playa Canek Beachfront Eco Hotel is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Ven a la Luz Sculpture.
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Reviews
Playa Canek Beachfront Eco Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
8.6
Location
8.2
Staff & service
7.4
Property conditions & facilities
Popular mentions
Service staff
Location
Room
Beach
Food
Air conditioning
Parking
View
Car
Breakfast
Reviews
Verified
4/10 Fair
Feb 6, 2026
Rooms were outdated balcony did have chais to sit it was a bench made out of wood couldn’t even sit outside not comfortable it rained inside the room beach was nice. Breakfast was the same everyday no menu
Maria
Maria, 7-night trip
Verified
4/10 Fair
Dec 24, 2025
Poor service. The location is good. I will not go back
Enosh
Enosh, 2-night trip
Verified
6/10 Good
Jun 1, 2025
The tranquility and the friendly staff made my stay memorable but the room we stayed in had several holes in the roof which made my kids scared
Alma
Alma, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2024
Great beach location. Food nearby
Kristi
Kristi, 1-night trip
Verified
10/10 Exceptional
Jun 27, 2024
It's a very small place with a lovely caretaker and his lovely dog. We loved going out for beach walks accompanied by the super friendly and obedient dog.
Charles
Charles, 2-night trip
Verified
8/10 Very good
Jun 16, 2025
The place was great, but could use some renovations. The pool was very dirty. Overall the service was good though, Paulina at the bar was amazing, gave us some great recommendations and made great drinks.
Caroline
Caroline, 3-night trip
Verified
10/10 Exceptional
Dec 28, 2023
Gilbert was accommodating and provided excellent customer service! We booked the night of arrival and everything was perfect
Bernice
Bernice, 2-night trip
Verified
10/10 Exceptional
Feb 22, 2024
Great location! Amazing oceanfront view!
We had an amazing time!! The staff and service was excellent. Highly recommend and looking forward to come back and stay at Playa Canek.
Thanks again!!
Sandra & Jessica
Sandra
Sandra, 3-night trip
Verified
8/10 Very good
Feb 19, 2024
We had a wonderful stay with Playa Canek! The staff is incredibly kind and helpful, and you cannot beat walking from your room to a perfect beach with soft sand and crystal clear water. Our AC didn’t work one the nights we were there, and we couldn’t adjust the temperature during our stay when it was on, but this was pretty minor and otherwise we had a really wonderful time. Would stay here again!
Caitlin
Caitlin, 4-night trip
Verified
8/10 Very good
May 6, 2024
The entrance is not attractive at all. As long as the price continues to be reasonable. We will come back.
Highly recommend beachfront rooms. 3rd floor. Great view.
Nancy
Nancy, 7-night trip
Verified
10/10 Exceptional
Mar 20, 2024
We stayed for 11 nights and had a fantastic time. The hotel is a wonderful place to have a vacation. Paulina in such an amazing hostess. Bruno is a wonderful owner and host. The staff are all super helpful and friendly. This is a small family owned hotel with that special touch. Do not expect all areas to have personnel at all times. But they are easy to find and so very helpful. The access to the beach is perfect. Our room on the third floor was so beautiful with an amazing view of the beach, sunrises and moon rises. We would highly recommend.
Josephine
Verified
10/10 Exceptional
Jan 30, 2026
Yes
Armen
Armen, 1-night trip
Verified
6/10 Good
Apr 21, 2025
Pleasant stay for me and my family.
Ian
Ian, 1-night trip
Verified
2/10 Poor
Jan 25, 2026
No one at reception at 5 pm. Breakfast the chef has no milk or cream or tea. He offer two dry toast with scrambled egg. Height of poor service
Manish
Manish, 1-night trip
Verified
4/10 Fair
Jan 23, 2026
Room was not clean enough.
Got 4 towels for a group of 6.
Towels and sheets were stained.
No blanket on one bed.
No hot water in the shower
Toilet needs 15 mins to flush each time.
Nobody available onsite after 4pm.
Place was not secured in the nights.
Nobody at front desk to request.
Chaitanya
Chaitanya, 1-night trip
Verified
2/10 Poor
Dec 7, 2025
The location on the map isn’t where the property is. It’s 3.5km a 40 minute walk. The host asked for information about my stay before accepting my request. I let the host know I was booking for a family member to stay across from La Zebra where we were staying.When we arrived in Tulum and saw the property was so far away the host said to request a refund. The host denied the refund afterwards. We didn’t use the property and had to pay for other accommodations.
lisa
lisa, 3-night trip
Verified
10/10 Exceptional
Jun 16, 2024
The small parking but the staff was very helpful.
Antonio
Antonio, 4-night trip
Verified
10/10 Exceptional
Feb 12, 2023
Such a fun place to stay! Perfect spot for fun and relaxation. Great staff. Awesome bar happy hour/ restaurant.
Georgia
Verified
10/10 Exceptional
Jun 22, 2024
Y’all the staff was so nice. I LOVED this property. The beach is directly behind the hotel. The only downfall is because this is an eco hotel, the air only works during certain times. But it was worth the stay and price!
Cheryl
Cheryl, 3-night trip
Verified
8/10 Very good
Mar 17, 2024
Beach vaca
I just had the best time. Drinks and ceviche were great. Sounds of the ocean all night was amazing. Would def return Bruno the owner was so personable and kind!!
Sean
Sean, 5-night trip
Verified
10/10 Exceptional
Jan 24, 2023
We really enjoyed the simple elegance of the property. The penthouse suite was reasonably priced relatively speaking, had amazing views and was ad advertised w/ plenty of space. The location was also A for enjoying the Tulum beach hotel / restaurant zone within walking distance. Staff was friendly and helpful, A/C at night was just what you needed for a good rest, and breakfast while small hit the spot daily to start the day off with a snack.
Devlin
Devlin, 4-night trip
Verified
10/10 Exceptional
Jul 4, 2024
Absolutely perfect for a no-frills beach trip. The staff was phenomenal, friendly, and helpful. Service was great and the staff also was great at sharing local info and recommendations. Couldn’t be easier to walk out of your hotel room and onto the beach with a full bar and cozy beach beds. Gave four stars on facilities only because the AC was down one night because of a power outage so that was a hot night, but was there for 5 nights total with no issues.
Michelle
Michelle, 5-night trip
Verified
10/10 Exceptional
Mar 5, 2023
The staff was absolutely amazing! We really enjoyed our stay here. Super affordable and the place is stunning! The free breakfast was amazing and the massages we got were incredible! The only downside we had staying here was that there’s extremely limited parking (6 spots) and if there’s no room for you, you have to park across the street for $18 a night. Also, the pool pictured online, is a private pool not accessible to guests.
Rachelle
Rachelle, 4-night trip
Verified
10/10 Exceptional
Dec 8, 2022
My beach front room, the only thing I didnt like waws that they shut down the power during the day
Lorena
Verified
8/10 Very good
Jan 20, 2023
We loved our stay, food is amazing and far cheaper than places right off the street. Every single person there was helpful, from the bartender to the office receptionist waly. They literally remembered our names and orders… amazing stay.
Oh and the two masseuse ladies WOW.
BUT, be mindful that even though it’s pricy, restrooms are ZERO soundproof, very low water pressure, no dryer is provided, and they are super limited with their towels.