Hotel Zaci

Property class: 3
Hotel with outdoor pool, near Cathedral of San Gervasio

Choose dates to view prices

Hotel Zaci offers a fantastic location, putting you just a 5-minute walk from Cathedral of San Gervasio and Calzada de los Frailes. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Carreta, which serves international cuisine and is open for breakfast and lunch. Other highlights at this Colonial hotel include a bar/lounge, a terrace, and a garden.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
The current price is $45
$54 total
includes taxes & fees
Sep 20 - Sep 21

Room options

View all photos for Double Room

A hotel room with two beds, each with a pink and beige bedspread, and matching pillows. There is a small table between the beds, and a decorative hanging light fixture above it.

Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

A hotel room with two beds, a ceiling fan, a floral-patterned bedspread, a painting of sunflowers, and a tiled floor.

Standard Triple Room

  • 16 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Double Room

A hotel room with two beds, a ceiling fan, an air conditioner, and a window with curtains.

Premier Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Ensuite

Two beds with matching headboards and pillows, a nightstand with a lamp, and a painting on the wall.

Standard Single Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 2 Twin Beds

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Exterior
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  • Free WiFi
  • Air conditioning
  • 24/7 front desk
9.4 out of 10, Exceptional, 183 reviews
The price is $37
$45 total
includes taxes & fees
Sep 30 - Oct 1
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About the neighborhood

Map
Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, YUC, 97780

What's nearby

  • Cathedral of San Gervasio - 2 min walk - 0.2 km
  • Calzada de los Frailes - 3 min walk - 0.3 km
  • Casa de los Venados - 3 min walk - 0.3 km
  • Cenote Zaci - 10 min walk - 0.8 km
  • Convent de San Bernardino de Siena - 11 min walk - 1.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Mérida International Airport (MID) - 126 min drive

Restaurants

  • ‪Mesón del Marqués - ‬4 min walk
  • ‪Marquesitas El tío Batman - ‬3 min walk
  • ‪Hosteria Del Marques - ‬4 min walk
  • ‪Agustin Gusto - ‬3 min walk
  • ‪Los Portales - ‬3 min walk

About this property

Hotel Zaci

  • Hotel Zaci offers a fantastic location, putting you just a 5-minute walk from Cathedral of San Gervasio and Calzada de los Frailes. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Carreta, which serves international cuisine and is open for breakfast and lunch. Other highlights at this Colonial hotel include a bar/lounge, a terrace, and a garden.

At a glance

Hotel size

    • 60 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

La Carreta - This restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Zaci Valladolid

Hotel Zaci

Zaci Valladolid

Zaci

Zaci Hotel Valladolid

Hotel Zaci Hotel

Hotel Zaci Valladolid

Hotel Zaci Hotel Valladolid

Frequently asked questions

Is there a pool at Hotel Zaci?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Hotel Zaci?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Zaci?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Zaci?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.

What is there to do at Hotel Zaci and nearby?

Hotel Zaci has an outdoor pool and a garden.

Are there restaurants at or near Hotel Zaci?

Yes, La Carreta offers international cuisine.

What's the area around Hotel Zaci like?

Hotel Zaci is in Colonia Centro, a short 3-minute walk from Cathedral of San Gervasio and 3 minutes' walk from Calzada de los Frailes.

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Reviews

Hotel Zaci Reviews

7.6

Good

8.0

Cleanliness

8.6

Location

7.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Service staff
Room
Cities
Location
Bathroom

Reviews

Verified review

8/10 Very good

Excellent location with shops nearby. Property has parking and the pool area was nice and clean. Room doesn't include a small refrigerator neither hand towels.
Verified review

8/10 Very good

Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.
Verified review

4/10 Fair

Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.
Verified review

10/10 Exceptional

This is an affordable place to stay in the heart of valladolid. I can’t wait to go back
Verified review

10/10 Exceptional

Very nice place
Verified review

8/10 Very good

I like where is the property, everything very close to downtown!!
Verified review

8/10 Very good

Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.
Verified review

8/10 Very good

It was a very convenient location. There are a lot of different things to do around this city.
Verified review

10/10 Exceptional

Excelente
Verified review

10/10 Exceptional

Very clean. Friendly staff. Very little English spoken.
Verified review

2/10 Poor

This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.
Verified review

6/10 Good

Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.
Verified review

2/10 Poor

If you reading this review let me strongly suggest - find another hotel!! As the reviews have noted, it’s not worth the headache. Shortly after check in we learned there was NO internet, NO pool, NO drinkable water, and NO hot water! I understand the pool has been closed for a long time. The hotel should have notified us before we arrived. I don’t appreciate being taken advantage of. What good are pictures and hotel information on Orbitz if they are all lies??! Though we paid a hefty amount for this hotel you would think they are scrounging for their last peso. The only two chaise lounges by the closed pool are in desperate need of repair. There is a nice sun deck on the second floor however there is not one chair, table, umbrella, or chaise to be found. There was a water cooler but unfortunately it was broken. The hotel should have left us a ten cent bottle of water in our room since there was no drinkable water. And for Heavens sake leave a hand towel by the sink! Two of the four days there was NO HOT WATER!!! No warm water!!! Just what were we paying for??? It was like staying in an abandoned hotel. Dear Hotel Management - don’t belittle me by offering some kind of lame apology. Apologizing does nothing! You not only cheated my family and I out of money but you really hurt our vacation. You should have been up front with regard to your closed pool and other issues. I can only hope you contact us returning some of our money!!!
Verified review

10/10 Exceptional

Buena ubicación, limpio, personal amable.
Verified review

8/10 Very good

Es un hotel Para pasar la noche nada mas no tine secadora de pelo el Restaurante no abrió hoy
Verified review

10/10 Exceptional

Si
Verified review

2/10 Poor

Extremadamente austero, muy sucio.
Verified review

10/10 Exceptional

La habitación excelente limpia y comoda , solo nos toco televisión con pocos canales , la atención excelente tuvimos que una de las habítaciones aun no estaba limpia cuando se entrego y tuvimos que esperar un poco pero todo excelente
Verified review

10/10 Exceptional

Es un hotel muy bonito, limpio y las recámaras a gusto. Recepción muy buena, y económico.
Verified review

8/10 Very good

El hotel el muy buena ubicación ! Solo que al llegar no encontraban la reserva ! Pero todo bien, el desayuno, muy rico, muy bonito y limpio el hotel !
Verified review

10/10 Exceptional

Personal muy amable, todos los dias el cuarto limpio, camas muy comodas, el precio.
Verified review

4/10 Fair

El hotel no cuenta con infraestructura actualizada, se escucha el ruido del exterior y no deja descansar, no hay conectores de electricidad en la habitación, tampoco habia toalla de manos, el wifi estaba tan lento que no cargaba nada. Solo la ubicación es céntrica, pero podria invertirse un poco más y encontrar otro lugar.
Verified review

10/10 Exceptional

Excellent emplacement. Littéralement à 1 minute de marche du terminus ADO et 3 minutes du parc central. Un peu vieillot mais très charmant. La réceptionniste a été très gentille avec nous et nous a indiqué tous les endroits à visiter.
Verified review

10/10 Exceptional

HABITACION LIMPIA, COLCHON CÓMODO, CHECK INN RAPIDO.
Verified review

2/10 Poor

Cuando hice el check in, la recepcionista me tuvo como 40 minutos insistiendo que me habian entregado las llaves, el cuarto muy viejo y no agarra el wifi salvo en recepcion