Entire apartment

Matthiol Serviced Apartments

Property class: 4.5
Luxury apartment within easy reach of Zermatt-Matterhorn Ski Paradise

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Matthiol Serviced Apartments offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and snowboarding. Nice touches like fireplaces, bathrobes, and slippers are offered up in all apartments. Fellow travelers love the overall property condition.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Free WiFi
  • Lounge area

Room options

Exclusive Apartment, 3 Bedrooms, Mountain View

  • Mountain view
  • 127 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Exclusive Apartment, 4 Bedrooms, Kitchen

  • Mountain view
  • 149 sq m
  • 4 bedrooms
  • Sleeps 8
  • 4 Queen Beds

Penthouse, 3 Bedrooms

  • Mountain view
  • 145 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Premium Penthouse, 4 Bedrooms

  • Mountain view
  • 208 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

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About the neighborhood

Map
Wiestistrasse 32, Zermatt, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Sunnegga Ski Resort - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular Gondola - 1 min walk - 0.1 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Matterhorn Museum - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 75 min drive
  • Zermatt Gornergratbahn Station - 7 min walk
  • Zermatt (QZB-Zermatt Train Station) - 7 min walk
  • Zermatt Station - 7 min walk
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Restaurant Derby - ‬7 min walk
  • ‪Walliserkanne - ‬7 min walk
  • ‪Manud - ‬7 min walk
  • ‪Harry's Ski Bar - ‬4 min walk

About this property

Matthiol Serviced Apartments

  • Matthiol Serviced Apartments offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and snowboarding. Nice touches like fireplaces, bathrobes, and slippers are offered up in all apartments. Fellow travelers love the overall property condition.

At a glance

Property size

    • 9 apartments

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 10 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • There is no front desk at this property
    • The host will greet guests on arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle*

Offsite

    • Free area shuttle

Other information

    • Smoke-free property

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Reviews

Matthiol Serviced Apartments Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.2

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area was a lovely way to recover after a day of hiking with hot tub, steam, and sauna room available. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great experience

We rented the penthouse. It had a great view of the Matterhorn from the balcony. There was plenty of room for our family of 8. They had a shuttle waiting for us upon arrival and the staff was helpful with all our luggage. There is even a hot tub, steam and sauna room for use in the building. Will definitely recommend staying here
Verified review

10/10 Exceptional

Mathiol apartments - super service

very neat and spacious apartment, centrally located. any time again! we very much appreciated the taxi and bag handling service.
Verified review

10/10 Exceptional

The apartment is great but getting back to apartment is a long walk with stairs, not easy for old age. Otherwise,everything is great and comfortable.
Verified review

10/10 Exceptional

Beautiful place to stay in Zermatt

Beautiful appartement with amazing view on the Matterhorn. We were a family of 8 staying in the 4 bedrooms penthouse. We loved our stay there and the wellness spa area was a lovely way to recover after a day of hiking. The only comment we have is about the kitchen supplies. If you want to cook a meal for 8 persons, there is very limited kitchen supplies. No scissors, no cutting board, no cheese grater, only 2 small cooking pans. We made a cheese fondue and there were only 6 cheese fondue forks. Luckily, we had friendly neighbors who landed us some extra forks :-)
Verified review

4/10 Fair

To be honest, the location of the hotel is not very convenient. It is far away from the main station / town by walking. No shuttle bus is provided for going in or out, but there is shuttle bus for departure and arrival. The hotel is at the middle of the mountain. We pushed all suitcases up to the hotel. It would not be easy if you travelled with kids or elderly. On the other hand, we were not very happy with the security. Our door was opened by strangers in the morning on the check out day. We were all very shocked. We did not know who the men were. They opened then closed and walked away. It was weird. However, the house was nice and the view was good.
Verified review

10/10 Exceptional

Great place for family, clean and spacious, with shuttle to train station
Verified review

10/10 Exceptional

Staff was very responsive through the entire process, including sending a taxi to pick us up to the train station and deliver us to the residence. The apartment was spacious, clean and exactly what we needed for six travelers. We would definitely stay here again!
Verified review

10/10 Exceptional

Very beautiful. And nice place worth this price
Verified review

10/10 Exceptional

Awesome Stay

Loved the location and was extremely easy to walk to town. Beautiful views and was exceptionally clean. Loved the ski room to store equipment.
Verified review

10/10 Exceptional

Beautiful condo, great for family.

Great place to stay, would gladly return.
Verified review

10/10 Exceptional

Gorgeous mountain hideaway steps from town

A little bit of a hike up the hill but it was a beautiful view and a lovely place. Felt like home out in the mountains with a beautiful balcony
Verified review

8/10 Very good

Very hard to walk up to but great apartment once there. Very comfy beds.
Verified review

10/10 Exceptional

Beautiful apartment! And great spa amenities. It will be better it had fans in the rooms or air conditioner…
Verified review

10/10 Exceptional

The property was great. Very roomy. Walking distance to old town and many restaurants. You do have to hike up to get to the apartment, which may be difficult for some people, but it's doable.
Verified review

10/10 Exceptional

Everything was excellent except the way to get to the hotel you need to walk up a steep hill prior to getting to the hotel. It is a little difficult for older individuals.
Verified review

8/10 Very good

Way too steep of path for luggage-and some is stairs with no way to get the large luggage up.
Verified review

6/10 Good

Not convinent, long steep walk way steps, to just get down to the service riad. The lights along the steps never on. Very dangerous walk back to the apartment at night.
Verified review

2/10 Poor

Apartment was good, but don't stay here unless you want to hike up and down every time you want to leave the apartment (town or skiing). And certainly don't leave anything behind. They will claim it is not there and you will get your items stolen. You have to walk up a very steep, long and narrow way to reach the building. This must be done every single time you want to go to town or skiing. You are able to ski back into the building if you are able to ski to Cervo, take skis off, walk about 100m, put your skis back on and go down a hill behind the building. It's a partial ski in but not a ski out. The apartment itself was nice, but I had a huge issue at checkout. I left behind a scarf, sunglasses and a medicine bag and the staff was very nonchalant about trying to find it. I know for an absolute fact that I left all items inside the closet in the primary room. They were on the 3rd shelf, right hand side. I called the apartments about 3hs after we checked out (before the new guests checked in), when I realized I had left them behind. They said they would check with housekeeping. They called me about 5 minutes later to say nothing was found. I asked them if they checked inside the closet and they said yes, it's standard procedure. I asked them to ask the new guests checking in if they found anything. They refused but said they would call me back (never did). I followed up for 3 straight days and was told "we're not playing the police here". Never got my items back.
Verified review

10/10 Exceptional

Merveilleux. Merci beaucoup
Verified review

10/10 Exceptional

Great space for a group, very clean, nice views. Would absolutely stay again.
Verified review

4/10 Fair

車を降りた道路からホテルまで登り坂で、荷物の搬入が大変。ホテル側がボーターを用意してくれるとの約束が守られない。 ホテル側が駅までの専用車を用意してくれるとの約束の時間が守られない。 低層階の部屋からマッターホルンは見えない。 ホテルの受付がなく連絡するのが不自由。 ドイツ語や英語が話せない人は連絡が難しい。 It is difficult to bring in luggage from the road where you got off the car to the hotel on an uphill slope. The promise that the hotel will provide a boater is not kept. The promised time that the hotel will prepare a private car to the station is not kept. The Matterhorn cannot be seen from the rooms on the lower floors. There is no hotel reception and it is inconvenient to contact. It is difficult to contact people who do not speak German or English.
Verified review

8/10 Very good

Die Unterkunft und die Ausicht war toll.
Verified review

8/10 Very good

Es importante decir que no tiene acceso directo a la calle y hay que subir una rampa grande , como íbamos con niños y carreolas fue un poco complicado
Verified review

8/10 Very good

Traumhafte Wohnung. Jedoch sollte die elektronische Medien vor Übergabe geprüft werden. Fernseher funktionierte nicht. Ebefalls teilweise die Lampen in den Schlafzimmer.
Verified review

10/10 Exceptional

Simply a stellar view just far enough above town to be very private but close enough to be in the middle of everything., well appointed