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Tzam Poc Resort

3.0 star property
Hotel with outdoor pool, near Lake Atitlán

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Photo gallery for Tzam Poc Resort

Exterior
Superior Suite, 1 King Bed, Non Smoking, Lake View | Room amenity
Exterior
Lounge
Garden
Located near the airport, Tzam Poc Resort offers a serene retreat with a full breakfast, poolside bar and sauna or spa tub for relaxation. With an outdoor pool and sun loungers to unwind by day, guests also enjoy multilingual staff assistance in several languages.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Free breakfast
  • Pool
  • Laundry facilities
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Sauna
  • Hot tub
  • Pool bar
  • Airport shuttle
  • Area shuttle
  • Beach shuttle
  • Theme park shuttle
  • Terrace
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is $223
$272 total
includes taxes & fees
Dec 8 - Dec 9

Room options

View all photos for Romantic Suite, 1 King Bed, Non Smoking, Lake View

Romantic Suite, 1 King Bed, Non Smoking, Lake View | Rollaway beds, bed sheets

Romantic Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking, Lake View

Superior Suite, 1 King Bed, Non Smoking, Lake View | Rollaway beds, bed sheets

Superior Suite, 1 King Bed, Non Smoking, Lake View

Highlights

Fireplace
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 400 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Lake View

Premium Suite, 1 King Bed, Lake View | Rollaway beds, bed sheets

Premium Suite, 1 King Bed, Lake View

Highlights

Kitchenette
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 350 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Non Smoking, Lake View

Luxury Room, 1 King Bed, Non Smoking, Lake View | Rollaway beds, bed sheets

Luxury Room, 1 King Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 19 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View | Rollaway beds, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View | Rollaway beds, bed sheets

Basic Double Room, 1 Queen Bed, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Daily housekeeping
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
Dec 3 - Dec 4
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About the neighborhood

Map
Via Rural Santa Catarina Km. 6.5, Santa Catarina Palopo, Santa Catarina Palopo, 07010

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Pintando Santa Catarina Palopó - 13 min walk - 1.1 km
  • Santa Catarina Palopo Church - 16 min walk - 1.4 km
  • Casa Cakchiquel Arts Center - 7 min drive - 4.9 km
  • Panajachel Municipal Market - 7 min drive - 5.3 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 134 min drive
  • La Aurora Intl. Airport (GUA) - 41.2 miles/66.3 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Crossroads Caffee - ‬8 min drive
  • ‪Delhi 6 - ‬8 min drive
  • ‪Restaurante El Atitlan - ‬8 min drive
  • ‪Circus Bar - ‬7 min drive
  • ‪Restaurante El Cayuco - ‬8 min drive

About this property

Tzam Poc Resort

Tzam Poc Resort offers a fantastic location, putting you just steps from Lake Atitlán. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, a poolside bar, and a hot tub are other highlights at this Mediterranean hotel.

At a glance

DONE

Hotel size

    • 6 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 5 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Free onsite extended parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Beach shuttle*
    • Theme park shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach shuttle (surcharge)
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1995
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • An outdoor pool
  • Hot tub
  • Sauna
  • Mediterranean architecture

Room amenities

Be entertained

  • 46-inch flat-screen TV
  • Cable TV channels

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • Local maps

Fee & policy details

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 55 per person
  • Area shuttle, beach shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 60.0 per night
  • Airport shuttle service for children costs USD 45

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Tzam Poc Resort Panajachel
Tzam Poc Resort
Tzam Poc Panajachel
Tzam Poc
Tzam Poc Resort Hotel
Tzam Poc Resort Santa Catarina Palopo
Tzam Poc Resort Hotel Santa Catarina Palopo

Frequently asked questions

Is there a pool at Tzam Poc Resort?

Yes, there's an outdoor pool.

Are pets allowed at Tzam Poc Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Tzam Poc Resort?

Yes, there's free self, valet, and extended parking.

Is airport shuttle service offered by Tzam Poc Resort?

Yes, an airport shuttle is available. The charge is USD 55 per person.

What are the check-in and check-out times at Tzam Poc Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Tzam Poc Resort and nearby?

Have fun during the warmer months with activities nearby such as skydiving. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Tzam Poc Resort also has a sauna and a picnic area, as well as a garden.

Are there restaurants at or near Tzam Poc Resort?

Yes, there's an onsite restaurant.

What's the area around Tzam Poc Resort like?

Tzam Poc Resort is a short 1-minute walk from Lake Atitlán and 13 minutes' walk from Pintando Santa Catarina Palopó.

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Tzam Poc Resort Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Most beautiful views and the pool is the main attraction
Blake, 1-night trip

10/10 Exceptional

This hotel was so beautiful! I
Madeline, 1-night trip

10/10 Exceptional

Beautiful hotel

Breathtaking views, beautiful aesthetic, very attentive and kind staff. Keep in mind there is no A/C or fan in the room, but in March with the window open, we slept fine.
Shelley, 1-night trip

8/10 Very good

One of a kind! Beautiful property. Very helpful staff.
Gia, 3-night trip

10/10 Exceptional

Excellent
John, 1-night trip

10/10 Exceptional

I have had this property on my radar for years because i have seenit all over social media. The room was beautiful and clean. The only thing was the water drainage was a little sluggish in the shower and the water pressure was not great. Otherwise, the property was absolutely beautiful especially the money shot of the infinity pool with the Volcanoes in the background. Staff was super friendly and accommodating.
Melanie, 1-night trip

8/10 Very good

Privileged location to enjoy stunning views. Relaxed atmosphere and friendly service. Prepare to negotiate plenty of stair. If driving, going up to the parking area can be challenging.

10/10 Exceptional

Servicio excelente

Ubicación privilegiada, una vista espectacular del lago y los volcanes. Pero sin duda, lo que más descata es el servicio, todos muy amables y atentos a lo que necesitamos.
Guillermo, 2-night trip

10/10 Exceptional

Nos gustó mucho tiene una vista preciosa
Hoven, 2-night trip

10/10 Exceptional

Muchas gracias! Una muy feliz estancia

Extraordinario nivel de servicio y, sin duda, tiene de las mejores vistas del lago de Atitlán. La habitación fue extraordinaria, muy amplia y cómoda, la tuna con vista al lago fue una grata sorpresa!!! El acceso puede ser complicada por la subida y las curvas cerradas para llegar al hotel, pero igual se puede resolver y el personal del hotel está al pendiente en todo momento para subsanar este tema.
ANA L, 2-night trip

2/10 Poor

Pésimo hotel!…

Cuartos con humedad, sucios, llenos de zancudos, arañas y otros insectos, áreas comunes descuidadas y sucias, pésimo hotel
Rodolfo, 2-night trip

6/10 Good

El acceso vehicular es complicado, y no hay señalización al respecto.
1-night trip

10/10 Exceptional

El mejor servicio, siempre estuvieron atentos a nosotros y tienen de las mejores vistas hacia el lago.
1-night trip

6/10 Good

Lo bueno: - Piscina con vista excepcional. - Atención del personal. - Desayuno. Lo malo: - Falta de mantenimiento en habitaciones. - Pocas opciones en el menú. - Precios de comida demasiado altos. - Sobrevalorado.
3-night trip

4/10 Fair

The property is very inaccessible , and the entrance is very dangerous .my car almost didnt made up the ramp.
3-night trip

8/10 Very good

Buenas vistas al lago
Eddy, 2-night trip

8/10 Very good

Buen lugar para relajación, un vista hermosa, desayuno rico etc.
PAOLA, 1-night trip

10/10 Exceptional

Holiday

It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for.
Michael, 2-night trip

10/10 Exceptional

The property was absolutely amazing. Love every little corner. The views, the pool, the staff was wonderful. The only thing that I would have to say I need was a better WiFi. My room had no WiFi and I had to step out to actually use WiFi. But other than that I was overwhelmed with the beauty of the place.
1-night trip

8/10 Very good

Good view to the lake, but one wrong thing it’s how get the resort big hill, yo got have a 4x4 truck to get the hotel, no WiFi en the hotel
1-night trip

8/10 Very good

The staff at this property were amazing! When our taxi driver didn't show up on time to take us to the airport on the day we had to leave, the owner went out of his way to contact the father of one of his staff members to take us to the airport so we didn't miss our flight. Talk about going above and beyond! The breakfast every morning were amazing. everything that we ordered from the kitchen was delicious. we enjoyed the infinity pool and the hot tub, now only if we could have gotten some better weather to see the volcanoes more clearly. The rooms are not brand new but are nice and clean, the staff is top notch and make you feel like family. Would stay there again.
4-night trip

10/10 Exceptional

My fiance and I had a fantastic stay at Tzam Poc Resort and highly recommend it. The staff is outstanding and the amenities are superb — the infinity pool, the hot tub, the wood-burning sauna/steam room, the view from our private deck, a candle-lit dinner on our private deck overlooking the lake and volcanos, and beautiful breakfasts each morning on the glorious patio — we thoroughly enjoyed our stay. Our concierge, Darwin, is incredibly accommodating — running up the stairs to our balcony to serve us cold cervesa upon our arrival to booking a private tour of the lake — he made sure every part of our stay was to our liking. The only negative comment we could make is the water pressure in the shower and lukewarm temperature could definitely improve.
3-night trip

10/10 Exceptional

Excelentes instalaciones y servicio. Silencio total, perfecto para disfrutar el paisaje y los entornos.
2-night trip

10/10 Exceptional

Muy lindo todo, solo las cortinas en la mañana no nos dejo dormir el reflejo del sol
Wendy, 2-night trip

10/10 Exceptional

Possibly the best hotel I have ever been to in my whole life
Kamilah, 1-night trip