Cool Palms Motel

Property class: 2.5
Mackay motel with outdoor pool

Choose dates to view prices

Cool Palms Motel is a great choice for a stay in Mackay. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Self Contained (sleeps 4)

Room

Family Self Contained (sleeps 4)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Queen + Single Studio

Room

Queen + Single Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen + Single

Room

Standard Queen + Single

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Large Family Self Contained (sleeps 5)

Private kitchenette

Large Family Self Contained (sleeps 5)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Similar properties

A hotel room with two beds, a sitting area, a painting on the wall, and an air conditioning unit.
Miners Lodge Motor Inn
West Mackay
  • Pool
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 372 reviews
The price is $76
$84 total
includes taxes & fees
Nov 2 - Nov 3
Miners Lodge Motor Inn
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About the neighborhood

Map
4 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Caneland Central - 12 min walk - 1.0 km
  • Jubilee Park - 12 min walk - 1.0 km
  • Mackay Enertainment and Convention Centre - 12 min walk - 1.0 km
  • Bluewater Lagoon - 17 min walk - 1.4 km
  • Harrup Park - 3 min drive - 1.9 km

Getting around

  • Mackay, QLD (MKY) - 6 min drive
  • Mackay Station - 5 min drive

Restaurants

  • ‪Hungry Jack's - ‬13 min walk
  • ‪KFC - ‬16 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪KFC - ‬2 min drive
  • ‪The Coffee Club Canelands Café - ‬2 min drive

About this property

Cool Palms Motel

  • Cool Palms Motel is a great choice for a stay in Mackay. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 14 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 PM
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is 10 AM
    • Contactless check-out available

Special check-in instructions

    • The front desk is open daily from 7 AM - 8 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

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Reviews

Cool Palms Motel Reviews

8.6

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

8.2

Property conditions & facilities

Popular mentions

Room
Service staff
Children
Microwave

Reviews

Verified review

10/10 Exceptional

Clean and very helpful staff will definitely stay here again
Verified review

10/10 Exceptional

Good stay

Very affordable basic place, very clean and safe and everything you need. Conveniently located to the mall and food
Verified review

10/10 Exceptional

This property was very clean and catered well for small children. There was even a high-chair available.
Verified review

10/10 Exceptional

Although the property is older and seems a little more dated, everything was pretty clean with good amenities, including toaster and microwave. The coffee was a little stale but otherwise it was a great room and the service was lovely.
Verified review

10/10 Exceptional

Great place to stay. 4 lady bowlers shared the family room. Have stayed at many motels on trips away and this would be the best. Real crockery and cutlery unlike some. One lady a smoker and was made feel comfortable in lovely smoking area. Will be recommending to anyone looking for accommodation in Mackay. Kaye Cooper Townsville
Verified review

8/10 Very good

The property itself wasnt anything spectacular. Pretty good for the price really. The owner was a little stand-offish and wasnt very welcoming. The cleaning staff the morning we were leaving, were friendlier. Would go back though.
Verified review

6/10 Good

Although the rates are cheap theres a reason for that its right next to a busy roadway. You hear everything from spastics doing burnouts at the traffic lights right out the front of the motel to buses amd noisy harleys ripping past if your looking for a restful nights sleep it aint here. Other than that the rooms are on and clean as they say you get what you pay for.
Verified review

8/10 Very good

The motel is on a busy road, luckily our room was the furthest away from the road. The room was very clean and tidy, however it had some issues. The light switches were loose as were the power points. There were several other small repairs that needed to be done. The bed was very comfortable.
Verified review

8/10 Very good

It was pretty good value for money. For the price, it was clean, pretty modern renovation, well kept, parking, not a bad location close to Canelands shops and the city centre. Absolutely no complaints, as a cheap and cheerful it scores well. In fact you could quite easily be charged twice as much for something that good. We arrived late, and they did a great job on the key in the lock box, and the owners live on site if you're desperate, you can ring them on the main line after hours. Highly recommended for a work activity or quick visit, and nice people running it and cleaning etc (hey it's Mackay, of course people are nice). Of course dear Mackay is absolutely a hard working industrial heartland of mining and agriculture, don't expect it to be a tourist paradise like Cairns, because it's not.
Verified review

10/10 Exceptional

Brilliant place to stay
Verified review

10/10 Exceptional

Everything we needed for a one-night stay and very reasonably priced
Verified review

10/10 Exceptional

I have been staying here for 40 years and it has always been good real family friendly
Verified review

10/10 Exceptional

Great service, good value for money, comfy bed and had everything I needed and more
Verified review

10/10 Exceptional

Cleanliness, decor and the owners were friendly and professional
Verified review

10/10 Exceptional

The staff are great people.
Verified review

8/10 Very good

Basic motel. Good value and well located.
Verified review

10/10 Exceptional

Staff were amazing.
Verified review

10/10 Exceptional

Great value motel, was clean and comfortable, I arrived after hours and the check in process was well communicated and easy to follow.
Verified review

10/10 Exceptional

Very friendly hosts. Gave us tips on where to eat and advice on our travel
Verified review

8/10 Very good

Nice room with comfortable bed
Verified review

8/10 Very good

Family room is a great size, very comfortable for a family of 5.
Verified review

10/10 Exceptional

Very clean and tidy very good use of space not over crowded would recommend to our family and friends
Verified review

10/10 Exceptional

Me and my fiance really enjoyed our stay! Thank you!
Verified review

10/10 Exceptional

I found it to be great value foroney and very clean.
Verified review

8/10 Very good

Handy, very clean & comfy. Had everything we needed and short walk to The Shamrock Hotel for a lovely dinner. Great value