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Crowne Plaza Newcastle - Stephenson Quarter by IHG

4.0 star property
Hotel with spa, near Castle Keep

Choose dates to view prices

At Crowne Plaza Newcastle - Stephenson Quarter, an IHG Hotel, you're just a stone's throw from Castle Keep and Chinatown. Enjoy golfing on site, unwind with dry cleaning/laundry services or treat yourself to a rejuvenating spa experience at Mineral House. With an indoor pool and multilingual staff available to help plan your day out in the city.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • Conference center
  • Business center

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is $77
$93 total
includes taxes & fees
Nov 16 - Nov 17

Why we love this property

Blissful spa escape
This hotel boasts a full-service spa offering scrubs, wraps, facials, and massage therapies. A sauna, hot tub, and steam room complete the wellness experience.
Fresh flavors and drinks
This hotel offers a restaurant, a bar, and buffet breakfast. Various dining options include vegan and vegetarian choices.
Premium sleep experience
Drift into dreamland on premium Egyptian cotton bedding. Blackout drapes ensure total darkness. Room service satisfies midnight cravings.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(26 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Suite, 1 Bedroom, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Junior Suite, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Club Lounge Access

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed (Double Rain Shower)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Double Rain Shower)

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Club Lounge Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Hawthorne Square, Forth Street, Newcastle-upon-Tyne, England, NE1 3SA

What's nearby

  • Chinatown - 8 min walk - 0.7 km
  • Castle Keep - 9 min walk - 0.8 km
  • St. James' Park - 12 min walk - 1.0 km
  • The Glasshouse - 13 min walk - 1.1 km
  • Quayside - 19 min walk - 1.6 km

Getting around

  • Newcastle Intl. Airport (NCL) - 19 min drive
  • Heworth Station - 6 min drive
  • Newcastle Central Station - 7 min walk
  • Manors Station - 16 min walk
  • Central Station - 6 min walk
  • Central Station - 7 min walk
  • Monument Station - 12 min walk

Restaurants

  • ‪Mosaic Tap - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The Centurion - ‬6 min walk
  • ‪Gunner Tavern - ‬7 min walk
  • ‪The Dog & Parrot - ‬5 min walk

About this property

Crowne Plaza Newcastle - Stephenson Quarter by IHG

At Crowne Plaza Newcastle - Stephenson Quarter by IHG, you'll be just a 5-minute drive from St. James' Park and Quayside. You can visit the spa to indulge in deep-tissue massages, body wraps, or mani/pedis, and Hawthorn Restaurant serves breakfast. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff and breakfast. Public transportation is just a short walk: Central Station is 6 minutes and Central Station is 7 minutes.

At a glance

DONE

Hotel size

    • 251 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (GBP 12 per night)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing

Working away

  • Business center
  • Meeting rooms
  • Conference center (3003 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Mineral House has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Hawthorn Restaurant - This restaurant serves breakfast only.
The Gin Bar - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 18.95 for adults and GBP 9.47 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs GBP 12 per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Crowne Plaza Newcastle - Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter Hotel
Crowne Plaza Newcastle Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle - Stephenson Quarter Newcastle-upon-Tyne
Crowne Plaza Newcastle Stephenson Quarter
Crowne Plaza Newcastle Stephenson Quarter an IHG Hotel
Crowne Plaza Newcastle - Stephenson Quarter by IHG Hotel

Frequently asked questions

Does Crowne Plaza Newcastle - Stephenson Quarter by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Newcastle - Stephenson Quarter by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Crowne Plaza Newcastle - Stephenson Quarter by IHG?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (2-min walk) is nearby.

What is there to do at Crowne Plaza Newcastle - Stephenson Quarter by IHG and nearby?

Crowne Plaza Newcastle - Stephenson Quarter by IHG has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Crowne Plaza Newcastle - Stephenson Quarter by IHG?

Yes, there's an onsite restaurant, Hawthorn Restaurant.

What's the area around Crowne Plaza Newcastle - Stephenson Quarter by IHG like?

Crowne Plaza Newcastle - Stephenson Quarter by IHG is a short 6-minute walk from Central Station and 15 minutes' walk from St. James' Park. Travelers say that the hotel is in a great location.

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Crowne Plaza Newcastle - Stephenson Quarter by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Food
Lobby
Bed
Bathroom
Bar

What guests liked

  • Breakfast was plentiful, of good quality, and offered an excellent selection of fresh food. (46 reviews)
  • The spa facilities, including pool, steam room, and jacuzzi, were a highlight of the stay, offering a relaxing and enjoyable experience. (28 reviews)
  • The pool was a great way to cool down, with many guests enjoying its use and appreciating its cleanliness. (21 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

An excellent place to stay with your family.
Alan, 1-night trip

10/10 Exceptional

Lovely hotel with fantastic facilities.
Beth, 1-night trip

10/10 Exceptional

Well located

Lovely Hotel that still feels fresh and up to date. Location is great now we have worked out how to get to the car park. Will stay here again.
Kevin, 1-night trip

10/10 Exceptional

Great location near Train Station. Rooms big and beds very comfortable
gary, 2-night trip

10/10 Exceptional

Everything was excellent from the spa to bar and restaurant.
Caroline, 2-night trip

10/10 Exceptional

Great stay

Great facilities and very friendly staff.
James, 2-night trip

10/10 Exceptional

Fabulous

One of the better hotels in Newcastle in my opinion. Excellent service from Fiona on reception & from the restaurant manager, sorry didn’t get his name lovely spacious room & bathroom. Really comfy bed. Good Aircon Breakfast is great There’s also a pool & spa if you want to use them
Amanda, 1-night trip

10/10 Exceptional

Our stay was very pleasant staff very welcoming and lobby area decor gorgeous. Room very clean and bed very comfy,room was quite so had good nights sleep. Breakfast was lovely and all areas set out for easy access and good choices.
Yvonne, 1-night trip

8/10 Very good

Huge rooms great breakfast

This beautiful hotel is a short walk from the train station and has an amazing full English breakfast. Rooms were so big that it was a shame the didn't allow a crib or cot for our 2 year old and we had to book 2 rooms. The furniture didnt look fully wiped down in yhe room.
Emily, 1-night trip

10/10 Exceptional

Excellent hotel food lovely and very comfortable rooms
Helen, 1-night trip

10/10 Exceptional

Handy for station, spa a bonus
Calum, 1-night trip

10/10 Exceptional

Nice, comfortable and spacious place

Good stay in a quiet place not far from the center. Nice facility and good restaurant, whether that's for the dinner or the breakfast, the staff was excellent. Room where really spacious. We enjoyed the spa, hot tub and hammam.
Lionel, 1-night trip

8/10 Very good

love this hotel
3-night trip

10/10 Exceptional

Lovely stay for my daughter’s 16th birthday. Fab location and hotel is fab. Pool is clean and child friendly.
David, 1-night trip

10/10 Exceptional

Central and clean hotel
lorna, 2-night trip

10/10 Exceptional

Excellent staff and beautiful room
Carla D, 2-night trip

10/10 Exceptional

Very nice stay. Excellent staff and lovely rooms. Breakfast could have been warmer and black pudding wasn't the nicest, but overall A great stay
Lee, 2-night trip

10/10 Exceptional

Always love staying here, nice bar, good size room, pool and hot tub. Prices are cheap and staff are always so nice
Riley, 2-night trip

8/10 Very good

Overall satisfactory but not fabulous

Pleasant stay but a few things could do with improvement. The staff were very pleasant and welcoming the room was a good size and clean. But our drinking water wasn't replenished for our second night. The major downside was breakfast. The breakfast room was too small for peak demand resulting in queues. Food quality was a bit mixed.
Alan, 2-night trip

10/10 Exceptional

Amazing great staff very clean
Charlotte, 2-night trip

6/10 Good

Great for a good nights sleep
Lee, 1-night trip

10/10 Exceptional

Room was clean and comfortable
Paul, 1-night trip

10/10 Exceptional

Club lounge view
Gavin, 1-night trip

10/10 Exceptional

Nice hotel not easy to find but used mainly by stag and hen parties.
james, 1-night trip

10/10 Exceptional

Fabulous hotel

We had a fabulous stay, lovely hotel, clean & well looked after. Great location, handy parking in multi story car park next to hotel. Great spa facilities & super breakfast
1-night trip