Rydges Mackay Suites

Property class: 4
Mackay hotel with indoor pool and restaurant

Choose dates to view prices

Enjoy your visit to Mackay with a stay at Rydges Mackay Suites. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moss on Wood, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say good things about the room service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
The current price is $116
$128 total
includes taxes & fees
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio King

A hotel room with a bed, a chair, a TV, and a window with curtains.

Studio King

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

A hotel room with a large bed, a nightstand with a lamp, and a framed picture on the wall.

Deluxe Spa Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

A hotel room with a large bed, a nightstand, a lamp, a framed picture on the wall, and a view of the city through the window.

One Bedroom Suite

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

A neatly made bed with white linens and a decorative pillow.

Family Room

  • City view
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Twin Suite

A hotel room with two beds, a nightstand, a desk, and a view of the outside.

One Bedroom Twin Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

A hotel room with a large bed, a nightstand with a lamp, and a framed picture on the wall.

Deluxe Two Bedroom Suite

  • City view
  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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$134 total
includes taxes & fees
Nov 8 - Nov 9
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About the neighborhood

Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • Artspace Mackay - 3 min walk - 0.3 km
  • Mackay Enertainment and Convention Centre - 5 min walk - 0.5 km
  • Jubilee Park - 5 min walk - 0.5 km
  • Caneland Central - 12 min walk - 1.0 km
  • Bluewater Lagoon - 12 min walk - 1.0 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 6 min drive

Restaurants

  • ‪The Dispensary - ‬3 min walk
  • ‪Hot Wok - ‬6 min walk
  • ‪Austral Hotel - ‬7 min walk
  • ‪Sam's Singapore Restaurant - ‬5 min walk
  • ‪Subway - ‬2 min walk

About this property

Rydges Mackay Suites

  • Enjoy your visit to Mackay with a stay at Rydges Mackay Suites. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moss on Wood, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say good things about the room service.

At a glance

Hotel size

    • 90 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas

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Reviews

Rydges Mackay Suites Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was easy and free, making coming and going convenient. (3 reviews)
  • Breakfast in the restaurant was huge and delicious, with friendly and helpful staff. (3 reviews)
  • Breakfast was huge and delicious with a great selection. (3 reviews)
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Popular mentions

Room
Location
Restaurant
Service staff
Breakfast
Value
Parking
Cafes
Building
Forests

Reviews

Verified review

8/10 Very good

Although looking a bit tired, a handy location in town and nearby amenities
Verified review

8/10 Very good

Great location and friendly staff
Verified review

10/10 Exceptional

We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
Verified review

8/10 Very good

Helpful staff
Verified review

8/10 Very good

Always stay here for business - great hotel, good amenities
Verified review

6/10 Good

Although room was clean and bed really comfortable, the overall room was showing signs of aging and not the quality I would have expected. Small fridge and coffee amenities were hidden within the wardrobe that appears to have been built out of ikea wardrobe shelving.
Verified review

6/10 Good

Tired hotel that they are half heartedly renovating. Housekeeping were very disinterested in servicing our room. The furniture and fittings are worn. Breakfast was inedible - we made a complaint about the charcoal toast and they didn’t care. Only saved by its very convenient location.
Verified review

10/10 Exceptional

Easy fast check in, Guy at reception was friendly and helpful, clean room, comfy bed, great shower but couldnt get channels on T.V but was ok with me as I just slept.
Verified review

10/10 Exceptional

Great location staff were fantastic definitely stay again
Verified review

10/10 Exceptional

Great spot, great helpful staff, would definitely stay again
Verified review

8/10 Very good

Great location, lovely reception staff, close to bars and shops. Housekeeping service and cleaning left a little to be desired.
Verified review

10/10 Exceptional

Very comfortable stay.
Verified review

10/10 Exceptional

Moss on Wood room service was great, large room and comfy, will stay again for sure
Verified review

10/10 Exceptional

Great location
Verified review

8/10 Very good

Great location, close to an assortment of restaurants and bars
Verified review

8/10 Very good

The service at check in was wonderful
Verified review

8/10 Very good

The hotel is very convenient to all of Mackay, enjoyed our mini break only small down is the very minimal range of equipment in the fitness centre. The breakfast was really great super selection, highly suggest booking breakfast when booking your room. Overall agreat stay as usual many thanks
Verified review

10/10 Exceptional

Quiet area with easy access to dining options
Verified review

10/10 Exceptional

nice view of the city
Verified review

10/10 Exceptional

Great room

Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Verified review

8/10 Very good

Rydges Mackay Suites 7/10 1. Desk/usable table (close to power points) ✔️ 2. Free Wifi ✔️ 3. Occasional Chair or couch ✔️ 4. Coffee Facilities (pod machine) ✖️ 5. Luggage Stand (for suitcase) ✔️ 6. Iron and Ironing Board ✔️ 7. Walk-in shower (not a shower in a tub or disabled bathroom) ✔️ 8. Mini bar ✖️ 9. Room Service (not Uber Eats) ✖️ 10. Good lighting ✖️ 11. Queen Bed (not 2 singles pushed together as a King) ✔️ 12. Soap (bar of soap) ✔️ 13. Full-length mirror ✔️ The apartment had washed dryer combo and cooking facilities.
Verified review

10/10 Exceptional

We stayed in a studio for a night before a wedding. The staff allowed us to check in early so that we could get ready in the room before having to leave for the event. The room was clean and big, and the bathroom had good toiletries, as well as a hair dryer and magnifying mirror. Everything in the room worked well. We couldn't hear other guests at all even though the hotel was pretty full. Parking is easy and free. We have stayed before and will stay again!
Verified review

8/10 Very good

The property was in an ok area. From our balcony, we could see graffiti on the building next to us. The room was nice & we really enjoyed our stay here, but the last 24 hours - they had a leak or something in the hallway & the area right outside our room smelled horrible like dead fish or something. Not sure what happened. All in all, we stayed 4 nights & we had a good time. The room was comfortable & was what we expected. Would recommend to anyone staying in this area, just note it’s not perfect.
Verified review

6/10 Good

Ok but a few issues

The room, bed, bathroom, parking were all ok however the aircon vent was filthy and looked like covered in mould. The old $100 deposit to be repaid in 5+ days is rediculous - should be refunded much more quickly.
Verified review

4/10 Fair

The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.