We arrived late Sunday afternoon so no staff on site but the instructions to gain entry were clear so no issue. Allocated parking so great to not have to hunt for a vacant spot. Room looked great at first sight but when we went to close the curtains that's when it all fell apart. The blinds in the bedroom were in a channel that should have completely darkened the room. Clearly previous guests have not taken care when opening them as they no longer straight, so when pulled down they were out of the channel and didn't cover the window. No maintenance. Ok, let's go to the main living area and close those curtains. What curtains?!! there were NO CURTAINS in the main living area. I'm not sure if they were catering to exhibitionists but we were not them! Nothing we could do for that night so first thing in the morning we contacted Reception to see if we could change rooms. No - fully booked. Staying in a room for a full week with zero privacy was not acceptable so the lovely Receptionist said she would talk to the owner. Owner told her to "give 'em a refund and tell them to find somewhere else". Luckily, we were able to find alternative accommodation in, as it turns out, a much nicer part of town. If you find yourself allocated room 103 (or 102 - owned by same person) - RUN!!!
The only good thing about this experience was Nikki, the lovely lady at Reception!