The Alts Hotel

Property class: 4
Hotel with spa, near Palembang Golf Club

Choose dates to view prices

Placing you just a 5-minute drive from Palembang Golf Club, The Alts Hotel features a winery and a rooftop terrace. Guests can indulge in massages at the spa, and international cuisine is served at Cafe Delapan, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this Mediterranean hotel.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Winery
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
The current price is $54
$65 total
includes taxes & fees
Nov 7 - Nov 8

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a desk, a chair, and a view of the city.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a bedside table with a vase, a flat-screen TV, a desk with drawers, a chair, a round table with a plate of fruit, and a painting on the wall.

Deluxe Double Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premiere

A hotel room with a large bed, a sitting area with a small table, and a wardrobe.

Premiere

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cabana Suite

A modern hotel room with a large bed, a desk, a flat-screen TV, and a balcony with a view of the city.

Cabana Suite

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

A modern hotel room with a large bed, a sitting area with a coffee table, and a separate bathroom.

Grand Suite

  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

A hotel room with a bed, bedside table, chair, desk, TV, and a potted plant.

Premier Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Cabana Suite

A modern hotel room with a large bed, a desk, a TV, and a view of the cityscape.

Cabana Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

A hotel room with a large bed, a desk, a chair, a television, and a window with a view.

Deluxe Twin Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premier City View

A modern hotel room with a large bed, a desk, a TV, and a view of the city.

Premier City View

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Corner

A modern hotel room with a large bed, a sofa, a dining table, and a view of the cityscape through large windows.

Premier Corner

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite New

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a sofa, and a small table.

Junior Suite New

  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Rajawali No. 8, Ilir Timur, Palembang, South Sumatra, 30113

What's nearby

  • Palembang Indah Mall - 5 min drive - 2.2 km
  • Ampera Bridge - 5 min drive - 3.7 km
  • Palembang Square Mall - 6 min drive - 3.3 km
  • Palembang Golf Club - 6 min drive - 2.2 km
  • Jakabaring Sport City - 9 min drive - 8.0 km

Getting around

  • Palembang (PLM-Sultan Mahmud Badaruddin II) - 30 min drive
  • Cinde LRT Station - 11 min drive
  • Kramasan Station - 11 min drive
  • Kertapati Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Embool Pempek & Resto - ‬4 min walk
  • ‪Kantin "Putih Salju - ‬4 min walk
  • ‪Dim Sum Jude - ‬4 min walk
  • ‪Warung Remang2 - ‬4 min walk

About this property

The Alts Hotel

  • Placing you just a 5-minute drive from Palembang Golf Club, The Alts Hotel features a winery and a rooftop terrace. Guests can indulge in massages at the spa, and international cuisine is served at Cafe Delapan, which is open for breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a health club are other highlights at this Mediterranean hotel.

At a glance

Hotel size

    • 207 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests can access their accommodation through a private entrance
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Connecting rooms may be available on request; a fee of IDR 150,000 per night applies and will be collected at check-in.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Golfing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space (1055 square feet)

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Winery on site
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Shared bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Altitude Spa has 2 treatment rooms. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Dining

Cafe Delapan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
10 Gastro Pub - This rooftop bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 211750 for adults and IDR 105875 for children
  • Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to noon

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 9120103122288

Also known as

Grand Zuri Palembang
Grand Zuri Palembang Hotel
Grand Zuri Palembang Hotel Palembang
The Alts Hotel Hotel

Frequently asked questions

Is there a pool at The Alts Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to noon.

Are pets allowed at The Alts Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The Alts Hotel?

Yes, there's free self and valet parking.

Is airport shuttle service offered by The Alts Hotel?

Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.

What are the check-in and check-out times at The Alts Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at The Alts Hotel and nearby?

The Alts Hotel has a spa, a winery, and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near The Alts Hotel?

Yes, Cafe Delapan offers alfresco dining and international cuisine.

What's the area around The Alts Hotel like?

The Alts Hotel puts you in the heart of Palembang. Popular attractions include Jakabaring Stadium, which is 3 minutes away by car.

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Reviews

The Alts Hotel Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Location

8.2

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

2/10 Poor

The hotel staff habe made claims the credit card machines have issues and have taken my card and made numerous transactions. The hotel is dubious. Tourists should beware. My bank has been notified
Verified review

6/10 Good

Harga kamar tidak sebanding dengan nilai tsb

Harga kamar tidak sebanding dengan kondisi kamar yang tidak ada istimewanya dengan harga yang dibayar, lebih dari Rp 800ribu
Verified review

8/10 Very good

Terrible breakfast arrangement time. All foods were not served properly.
Verified review

10/10 Exceptional

The hotel was very clean and the beds and bedding were very comfortable. The staff was amazing from the front desk to the restaurant staff to the bellhops. A special thank you to Ayu and Fadly, they were so helpful.
Verified review

8/10 Very good

Cheap cozy room with so-so service

Check-in was slow, hotel was hot, breakfast staff weren't attentive, but room is nice and cozy, so overall it was ok considering the low price.
Verified review

10/10 Exceptional

previously not sure to book this hotel because previous review give bad experience due to construction at night. however during my stay there was no constructions works at night, so we had good sleep. I think the management give attention to guest suggestions. The only thing i don't like is the shower, sometimes it isn't warm.
Verified review

8/10 Very good

Clean hotel, good staff but the hotel was renovating some areas, therefore spa, swimming pool and other amenities were closed
Verified review

8/10 Very good

Under Renovation

When I checked in, I found the hotel was very noisy caused the renovation activities, and I asked to the front desk official at what time the activity will be stopped in the evening, I got the answere...till night, so I called the support team of the Expedia about the matter, and ask for move to other hotel if the renovation activity could not end at 9-10 pm. I told the staff who was incharge, that I will ask for moving to other hotel IF the activity could not end at 9-10, and They agree to end the noisy activity at 9pm. I appreciate the hotel to end the noisy work at 9pm, and I cancel my intention to move to other hotel. Thank you for mutual understanding
Verified review

8/10 Very good

Pleasant Stay

Enjoyed my stay at the Grand Zuri. Check-in was efficient, staff were polite, room was very clean & comfortable, with a delicious buffet breakfast thrown in. A little far from the city central area. Not ideal for travelers who do not have their own transport
Verified review

10/10 Exceptional

Fantasy get away

Wonderfully helpful staff
Verified review

6/10 Good

No sandal in room
Verified review

8/10 Very good

nice

menyenangkan
Verified review

10/10 Exceptional

Close to everything I wanted to do.

I was in Palembang to research my fathers time as a Japanese POW. This was not easy as no one rememberes anything about that time. As an English speaker it was very difficult to make people understand what I was trying to do. The hotel staff tried their best.
Verified review

10/10 Exceptional

Convenient and Clean Hotel

A very nice and new hotel. I believe it's around 2 years old. Service is nice and deserve a 4 stars.
Verified review

8/10 Very good

Great Hotel and Perfect of Service

Another great hotel & service in Palembang..
Verified review

6/10 Good

Great location

We were not able to sleep all due to itchiness. Not sure how often the bed sheets were changed (?). We did not have adequate toilet paper in the room. However the staff were helpful enough to supply us with more toilet papers.
Verified review

8/10 Very good

Saat Check In, Kami memesan 2 kamar, namun lantai nya dipisah dengan alasan Full, setelah di mintakan dengan sedikit ngotot baru coba dicarikan.
Verified review

8/10 Very good

なかなか良いホテルです。

綺麗なホテルでスタッフがとても感じよく対応が素早い。
Verified review

8/10 Very good

The hotel is new with neighbour is many kopitiam and pempek. The breakfast with local food.
Verified review

8/10 Very good

bagus

hotel nyaman, bersih, dingin, cuma closednya kurang cocok, tidak pakai jet shower,
Verified review

8/10 Very good

ゆったりできるホテル

部屋は清掃が行き届いており、心地よく過ごせました。
Verified review

6/10 Good

Palembang Hotel

Good location for some night time restaurants and bars. My floor was hot - don't know if corridor aircon was working, Thankfully room aircon was sufficient to cool bedroom down.
Verified review

8/10 Very good

Mantap

pelayanannya lumayan memuaskan
Verified review

10/10 Exceptional

Posisi hotel enak , dekat kota

Nikmatnya imlek di Palembang, bertemu dengan temen sekolah, sanak kluarga. Makan makanan kesukaan, mpek mpek.
Verified review

8/10 Very good

Over all good. Comfort