Borneo Royale Hotel

Property class: 4
Tawau hotel with spa and restaurant

Choose dates to view prices

When visiting Tawau, Borneo Royale Hotel is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge, a fitness center, and a sauna.

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 6 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
The current price is $24
$29 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for royale deluxe room

A spacious lobby with a high ceiling, a reception desk, and a modern design.

royale deluxe room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a chair, and a window with curtains.

Deluxe Suite

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free wired internet

View all photos for Superior Double or Twin Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Superior Double or Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Deluxe Double or Twin Room

  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite

A modern hotel room with a bed, a sofa, a coffee table, and a bathroom visible through an open door.

Junior Suite

  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a red sofa, a bed with white bedding, a small table with a water bottle and cups, and a plant.

Junior Suite

  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free wired internet

Royale Deluxe Double Room Single Use

  • Sea view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free wired internet

Similar properties

A multi-story hotel with balconies, large windows, and a neon sign indicating it is the Heritage Hotel.
Heritage Hotel
Tawau
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
7.8 out of 10, Good, 113 reviews
The price is $22
$29 total
includes taxes & fees
Oct 19 - Oct 20
Heritage Hotel
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Mile 1, Jalan Kuhara, Tawau, Sabah, 91000

What's nearby

  • Bukit Gemok Forest Reserve - 11 min walk - 1.0 km
  • Al-Kauthar Mosque - 18 min walk - 1.5 km
  • Tawau Federal House - 19 min walk - 1.6 km
  • Tawau State Library - 2 min drive - 2.1 km
  • Tawau Tanjung Market - 3 min drive - 2.8 km

Getting around

  • Tawau (TWU) - 27 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Nyonya Corner - ‬2 min walk
  • ‪Chagee - ‬8 min walk
  • ‪Zus Coffee - ‬8 min walk
  • ‪Restoran Mee Tauhu Plaza Damai - ‬10 min walk
  • ‪Sayap Madu Qayyum - ‬4 min walk

About this property

Borneo Royale Hotel

  • When visiting Tawau, Borneo Royale Hotel is a great choice to consider. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other features include a bar/lounge, a fitness center, and a sauna.

At a glance

Hotel size

    • 180 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle from 7:30 AM to 6:00 PM*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

What to do

  • Shopping

Working away

  • 6 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 50 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 60.0 per night

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Promenade Hotel Tawau
Promenade Tawau
Promenade Hotel Tawau Sabah
Borneo Royale Hotel Hotel
Borneo Royale Hotel Tawau
Borneo Royale Hotel Hotel Tawau

Frequently asked questions

Does Borneo Royale Hotel offer free cancellation for a full refund?

Yes, Borneo Royale Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Borneo Royale Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Borneo Royale Hotel?

Sorry, there's no onsite parking at Borneo Royale Hotel.

Is airport shuttle service offered by Borneo Royale Hotel?

Yes, an airport shuttle is available from 7:30 AM to 6:00 PM on request. The charge is MYR 50 per person one-way.

What are the check-in and check-out times at Borneo Royale Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Borneo Royale Hotel and nearby?

Borneo Royale Hotel has a spa and a fitness center.

Are there restaurants at or near Borneo Royale Hotel?

Yes, there's an onsite restaurant.

What's the area around Borneo Royale Hotel like?

Borneo Royale Hotel is a short 18-minute walk from Al-Kauthar Mosque and 18 minutes' walk from Bukit Gemok Forest Reserve.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Borneo Royale Hotel Reviews

7.0

Good

6.6

Cleanliness

6.8

Location

7.4

Staff & service

6.6

Property conditions & facilities

Popular mentions

Breakfast
Public sauna
Room

Reviews

Verified review

10/10 Exceptional

Always will come back.

The hotel a little old. Need some new renovation especially the carpet and plug point. But i love this hotel because the gym, sauna and jacuzi facilities. Breakfast also quite good. Im impressed that their served jamu and green juice at breakfast. Keep it up and i will come back.
Verified review

6/10 Good

Its okay

The hotel staff was very friendly but the hotel is a bit old and it is all around. Our phone didn't work and the bathroom was never totally clean. That being said we liked the breakfast very much and no bad word on the restaurant
Verified review

8/10 Very good

Good place to sleep before catching a morning flight. Rooms need updating, not a single picture on the wall and dubious stains on the carpets give an eerie vibe. Was going to make a cup of tea but the kettle had exposed wires. Staff were friendly and there is a bar and restaurant and 24 hour convenience store on site. If you’re expecting the Ritz this ain’t it, but if you want an affordable place to rest your head near the airport i would recommend. Plus the beds were so comfy, one of the best sleeps I’ve had in ages!
Verified review

4/10 Fair

Reception gave us a room with the incorrect bed requested. Room was relatively clean but the carpet in the room and the hallways is heavily stained. Bathroom was awful. The tub caulking is black. The shower head is the toe on a hose, but the hose is connected to the tub faucet and only a few feet long. I had to bend all the way over to get myself wet. Good water pressure though. The beds were comfortable. It rained and the window leaked quite a lot. We were on the 15th floor. There was a giant wet spot on the carpet by the window after the rain. That explains why the room was jungle humid we walked in. I guess the rain leaking and humidity is a frequent problem because we had tiny geckos on the wall under the window near the floor. The breakfast was local cuisine and pretty good.
Verified review

8/10 Very good

near to event venue
Verified review

6/10 Good

No gym or spa
Verified review

2/10 Poor

The hotel is incredibly dirty.
Verified review

8/10 Very good

Dated hotel and some facilities need some update
Verified review

10/10 Exceptional

Bathroom floor was dirty
Verified review

2/10 Poor

It was dirty and smelly.
Verified review

6/10 Good

The property is pretty old. The rooms carpet were quite dirty, and some towels were really old and torn. The rubber edges of the shower area were black.
Verified review

8/10 Very good

Stay acceptable

This is my firstime stay at the hotel after 2 years. The room not that quite mantained as before when it was under promenade but still good for stay. The bathroom especially shower side please get rid the mold at the wall. Breakfast also good and acceptable. The reason why i will stay again at this hotel because their have the gym facilities and sauna. But please repair some gym equipment and also the jacuzi.
Verified review

2/10 Poor

Rundown and no sound insulation, can clearly here next door
Verified review

10/10 Exceptional

The Sauna and steam room are out of order
Verified review

2/10 Poor

I asked for a booking in Lahad Datu and the Expedia site showed hotels over 200 km away without telling me so. I didn’t realize this until it was too late. Disappointed with Expedia.
Verified review

6/10 Good

Love the gym and sauna

The room condition was just ok. Carpet full with iron mark because their dont provide iron board in the room. You have to request for. The one i receive not function well. The only why i choose this hotel because it have gym, jacuzi and sauna which i love to spend time there. I hope service to be improve.
Verified review

6/10 Good

Broken, even a place to keep my soap during shower also do t have
Verified review

8/10 Very good

Good condition but old hotel near to town area.
Verified review

4/10 Fair

I dont' have my RM50 deposit back. No receipt issue by hotel.
Verified review

8/10 Very good

Friendly staff and good room service. Clean room, free parking & good location.
Verified review

10/10 Exceptional

Sightseeing..

Comfort n relaxing..nice bed..pillow soft ..ok
Verified review

4/10 Fair

i dont think its 4 star hotel we stay at the room that relly medium condition
Verified review

6/10 Good

Dull & smelly

Got smelly room and towel because the room was not cleaned well. Breakfast was just so-so. Doesn't have many choices. Located a bit far from city center.
Verified review

6/10 Good

The view was the best part of this property but the rooms are very dated and not the cleanest.
Verified review

8/10 Very good

Nice n comfortable