Silvana Mountain Hotel

Property class: 3.5
Ski-in/ski-out hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, Silvana Mountain Hotel allows you more time for skiing with ski-in/ski-out access. Guests can indulge in massages at the spa, and Restaurant Gitz-Gadi serves lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Ski storage is also available.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Double Room

A wooden-paneled bedroom with a bed, a large framed picture on the wall, and two bedside lamps.

Deluxe Double Room

  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room East with balcony

A wooden-framed bedroom with a bed, two chairs, a small table with a bottle and glasses, and a window with curtains.

Double Room East with balcony

  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite Mountain Lodge, Annex

A bedroom with a large bed, wooden ceiling beams, a painting above the bed, and a view through a window.

Junior Suite Mountain Lodge, Annex

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Single Room West with balcony

A wooden-furnished bedroom with a bed, a chair, a table with glasses and a bottle, and a wall-mounted shelf.

Single Room West with balcony

  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room West with balcony

A wooden-framed bedroom with a large bed, a window with curtains, a chair, and a wall-mounted light fixture.

Double Room West with balcony

  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room Mountain Lodge, Annex

A neatly made bed with a white comforter and pillows, a round wooden nightstand with a lamp, and a small wooden stool.

Single Room Mountain Lodge, Annex

  • Mountain view
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Doppelzimmer Mountain Lodge, Annex

A wooden cabin bedroom with a bed, bedside lamps, a desk, and a chair.

Doppelzimmer Mountain Lodge, Annex

  • Mountain view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Balcony

A wooden-themed bedroom with a bed, a chair, a bedside table, and a window with curtains.

Triple Room, Balcony

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Family Room with balcony

A bedroom with a large bed, wooden headboard, a ladder, a blue chair, and a view of a balcony.

Family Room with balcony

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite West

A wooden-paneled room with a bed, a sofa, and a small table with a bottle and glasses.

Junior Suite West

  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Junior Suite West with balcony

A wooden-paneled room with a bed, a sofa, and a small table with a bottle and glasses.

Junior Suite West with balcony

  • Mountain view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

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includes taxes & fees
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About the neighborhood

Map
Furi 265, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Cervino - Sci Estivo - 1 min walk - 0.0 km
  • Matterhorn Express II Cable Car - 3 min walk - 0.3 km
  • Riffelberg Express Gondola - 5 min walk - 0.4 km

Getting around

  • Sion (SIR) - 24.1 miles/38.7 km
  • Geneva International Airport (GVA) - 79.2 miles/127.5 km
  • Gornergrat Station - 23 min drive
  • Täsch Station - 33 min drive

Restaurants

  • ‪Elsie Bar - ‬62 min drive
  • ‪Hotel Post Zermatt - ‬62 min drive
  • ‪Brown Cow Pub - ‬62 min drive
  • Old Zermatt
  • ‪Take it Döner - ‬62 min drive

About this property

Silvana Mountain Hotel

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, Silvana Mountain Hotel allows you more time for skiing with ski-in/ski-out access. Guests can indulge in massages at the spa, and Restaurant Gitz-Gadi serves lunch and dinner. An indoor pool, a bar/lounge, and a fitness center are other features. Ski storage is also available.

At a glance

Hotel size

    • 22 rooms

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 5 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Silvana Mountain Hotel Reviews

9.8

Exceptional

9.8

Cleanliness

7.4

Location

10

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served excellent food, including delicious dinners and amazing breakfasts, with great menu options available. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Towns
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Room
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Family friendly
Location
Breakfast
Trip

Reviews

Verified review

10/10 Exceptional

I loved this hotel. The staff were all very friendly and the restaurant was great! I also really liked the spa amenities!
Verified review

10/10 Exceptional

This hotel is amazing!! The staff were amazing from the bar to the restaurant and everyone else. The rooms were great with a great little deck with amazing views. Getting to and from the hotel is a little long but well worth it!! Absolutely, would love to enjoy this hotel again in the future.
Verified review

10/10 Exceptional

What a lovely family-run hotel. It was the best hotel stay we ever had. It was so neat to stay up on the mountain above town. The staff and family were so nice and the food was excellent. The room we had was great with a loft for our teenage daughter. The sauna area was great also. Definitely planning to stay here on our next trip to Switzerland!
Verified review

10/10 Exceptional

This is a wonderful modern hotel. The room was great, great views. Friendly staff. An awesome wellness area. Great dinners and the breakfast was amazing. They will pick you up and take you to the train station for a fee. Easy to get there by taking the gondola to Furi and then a 5 minute walk to the hotel. Would love to go again!!
Verified review

10/10 Exceptional

The hotel is in a very scenic location on a mountain above Zermatt. Transportation was easy with the cable car stop only a five minute walk to the hotel. The rooms are comfortable and spacious. We especially enjoyed the buffet breakfast and the dinner menu options. The family staff were so welcoming and accommodating. My wife has a mobile scooter and they drove us up the mountain after we arrived at the train station in Zermatt and they helped us to the cable car when the road back to Zermatt was closed for the morning. Friendly in every way.
Verified review

8/10 Very good

This property was really lovely! The staff do a wonderful job making their guests feel welcome. The breakfast was phenomenal as well as the spa area. The only downside to the hotel is the location if you wish to explore the town in the evening during the summer. It is walkable and manageable at night as they provide flashlights, however coming back later on uphill wouldn’t be ideal. The taxi ended up costing 100 chf in the evening hours. For that reason, I wish the spa would have been open later to have something to do at the hotel. May be something to consider if you are young and want to explore the bars/ restaurants later. This would be a great stay for a family as they have a little playground as well. Otherwise wonderful stay and very kind staff.
Verified review

10/10 Exceptional

The property was away from the main part of town but amazing. The restaurant was fantastic and the room while small was perfect.
Verified review

10/10 Exceptional

We absolutely loved our stay at Silvana. The owners are amazing and very welcoming. Will only stay here in Zermatt.
Verified review

10/10 Exceptional

Wonderful hotel, very friendly and helpful staff. Great view on the mountain and town of Zermatt from the room’s balcony. We had a delicious dinner in a beautifully decorated restaurant
Verified review

10/10 Exceptional

Best place to stay in Furi near Zermatt. The staff is very very nice and helpful. The rooms are super clean. The views are breathtaking. Will definitely recommend and stay again in the future.
Verified review

10/10 Exceptional

Awesome

Everything in this place is perfect. Location, vibe, customer service, cleanliness The staff is so kind. Dinner time is like going back to Grandma's house for holidays.
Verified review

10/10 Exceptional

Great
Verified review

10/10 Exceptional

A very nice small ski-in and out hotel in Fury (Zermat). Its difficult to fault this wonderful family hotel. Pretty swiss decor, cood condition, very friendly and helpful staff, good food, good location for skiing in Zermat area (with conveninet connection to Italy). The only potential issue is that its 3.5km from the Zermat village (so if you want to go there then spare 80 euros each way or 45 min walk up/down) Overall very pleased. Ruben
Verified review

10/10 Exceptional

Lovely Experience All-Around

Hotel Silvana was something out of a dream, from the moment I booked through the moment I walked out the door. I couldn't have chosen a better place to stay during my 4-night trip to Zermatt in September 2022. Upon booking, staff is communicative and they're immediately helpful by informing you about cable car schedules up to the hotel and other transportation options. My flight was delayed by 6.5hrs so I missed the last cable car of the day; however, Martin was great with late-night communications and kindly scheduled an electric taxi to meet me at the train station (it does cost 80CHF, though!). Upon arrival, Tatiana put together a platter of meats and cheeses, a salad, breads with butter, and a glass of whiskey to help settle in. That food, the breakfasts, and the in-house dinners were each fantastic. Breakfast is included in your stay, but the four-course dinners cost 40CHF per night and are WELL WORTH IT. So delicious and it was great chatting with fellow guests! The room was exceptional as well. Extremely clean and well-appointed, very functional, quiet despite neighbors close by, beautiful views, and cleaning staff did a good job too. WiFi was surprisingly speedy. They even brought my roller bag down to the train station so I could explore town on my final morning. I cannot recommend this family-run hotel enough. They go above and beyond for their guests. Thank you for an amazing stay! <3 P.S. One major caveat, you're at the mercy of the cable car schedules here!
Verified review

10/10 Exceptional

War alles tiptop
Verified review

10/10 Exceptional

Alles war Top

Es war ein Wunderbarer Aufenthalt. Wir haben noch ein Upgrade erhalten. Wir reisen erst später an und das Hotel holte uns am Bahnhof in Zermatt ab für CHF 20.00 da die Gondel nicht mehr fuhr. Da wir so spät anreisten haben Sie uns von sich aus einen Tisch reserviert im Restaurant (nur Frühstück gebucht). Dies war sehr zuvorkommend. Das Essen war spitze und auch das Frühstück. Die Mitarbieter sehr aufgestellt und zuvorkommen. Ich würde das Hotel jedem weiterempfehlen.
Verified review

10/10 Exceptional

Efficient, well thought out rooms Charming decor Beautiful spa Wonderful on site restaurant Courteous, professional, accomodating staff - service was beyond excellent. If you're coming to the Zermatt area, this is the only place you should ever stay
Verified review

10/10 Exceptional

Great lovely hotel. A beautiful clean little boutique hotel that is a very authentic Swiss mountain lodge with a lot of attention to details visible in every aspect of the property. That care combined with the friendliness of the owner and the staff created a very comfortable atmosphere that we really enjoyed. The location outside of the hustle and bustle of Zermatt is idyllic and beautiful and the integrated restaurant served delicious authentic Swiss food. Will for sure come back
Verified review

10/10 Exceptional

Toller Wellnessbereich und Stylevolle Einrichtung. Sehr freundlicher Empfang und aufmerksames Personal. Schöner ruhiger Ort, perfekt um abzuschalten
Verified review

10/10 Exceptional

Una vista impresionante, nos impresionó mucho. Todo desde el desayuno excelente, la amabilidad de la familia Binner siempre atenta y en procura de ayudar en todo. Altamente recomendado.
Verified review

10/10 Exceptional

Good service Early check in is possible if the room is ready
Verified review

10/10 Exceptional

Dany and the Hotel Silvana team, 24 hours a day!!

Due to avalanche risks Zermatt was cut off from the outside world so our stay was extended from 3 to 5 nights. Everything was done to make sure our stay was as comfortable as possible despite the extreme conditions outside. Thanks to the whole Hotel Silvana team, we had a great time!
Verified review

10/10 Exceptional

Un rêve éveillé...

Hotel aussi charmant que typique, accueil très agréable et chaleureux. petit déjeuner très bien garni avec du bon fromage suisse!!! service aux petits soins, dîner au top. Le personnel nous donne plein d'infos sur les activités à faire et pleins de bons conseils. La piscine est aussi belle que zen et on se sent comme chez soi dans ce merveilleux petit chalet.
Verified review

10/10 Exceptional

Ski + Wellness + lecker Essen an einem Ort!

Wir waren zum Ski-Fahren, Essen und Whiskey trinken in Zermatt im Silvana. All diese Dinge konnte man dort wunderbar machen. Essen TOP, Service/Personal TOP, man kann von der Ski Piste direkt an das Hotel heranfahren und am Ende eines Ski Tages konnten wir uns im Wellnessbereich liegend einen Whiskey gönnen und entspannen! Das perfekte Ski Wochenende! Mit Arni's Worten: "Ich komme wieder!"
Verified review

10/10 Exceptional

Einfach die Seele baumeln lassen!

Sehr nettes Personal , Ruhe total und doch sehr nah an allem.