Does Ocean Palms Villas at Port Royal Resort offer free cancellation for a full refund?

Yes, Ocean Palms Villas at Port Royal Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at this aparthotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at this aparthotel?

Yes, there's free self parking.

What are the check-in and check-out times at this aparthotel?

Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-out is available.

What is there to do at Ocean Palms Villas at Port Royal Resort and nearby?

Have fun with onsite activities such as sailing, and improve your game on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Ocean Palms Villas at Port Royal Resort also has an outdoor pool and a fitness center, as well as spa services and a picnic area.

Are there restaurants at or near this aparthotel?

Yes, there are 2 onsite restaurants, featuring alfresco dining, seafood, and ocean views.

Does Ocean Palms Villas at Port Royal Resort have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, cookware, and a refrigerator.

Does Ocean Palms Villas at Port Royal Resort have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Ocean Palms Villas at Port Royal Resort like?

Ocean Palms Villas at Port Royal Resort is a short 11-minute walk from Folly Field Beach Park and 19 minutes' walk from Folly Field Beach.

Ocean Palms Villas at Port Royal Resort, Hilton Head Island: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Feb 17, 2024

The property and surrounding areas looked old and run down. The road leading up to our unit were in much needed repairs. The porch and deck needed painting. The inside was nice and in good condition.

Patrick, 4-night trip

4/10 Fair

Aug 13, 2023

My reservation was not in the system, took the front desk staff about 30 minutes to find my reservation.

Vitaliy, 1-night trip

8/10 Very good

Jan 22, 2023

Lovely town house

The villa was very nice. A little far from the beach and it was necessary to drive to tennis and golf. Check in was terrible. It took at least 15 minutes to locate our reservation, the clerk said that we'd be charged $230, for cleaning ( which i disputed)and no one from management ever returned my calls.

Florence, 4-night trip

10/10 Exceptional

Oct 1, 2022

Nice spacious apartment, perfect for our group.

joan, 2-night trip

10/10 Exceptional

Sep 20, 2022

It was perfect for our needs. Check-in was super easy!

Melanie, 2-night trip

10/10 Exceptional

Aug 29, 2022

Great clean 2 bdrm condo with pool nearby and shuttle to beach. Check in at Westin quick and efficient.

Debra, 1-night trip

6/10 Good

May 22, 2022

Lost reservation didn’t get checked in until 530 with 4 grandkids and then I went back to desk to check in they said I was texted room ready and I didn’t they had the wrong phone number over all check in was terrible

Jimmy, 1-night trip

10/10 Exceptional

Apr 1, 2022

The property was actually a 3 bedroom even though the reservation said 2 bedroom. Having access to the Westin pool was very nice.

Amanda, 1-night trip

8/10 Very good

Nov 28, 2021

Spacious and comfortable for a family gathering.

Karla, 4-night trip

10/10 Exceptional

Oct 14, 2021

I loved every aspect of this property and hope to come back! The wildlife was exciting and the scenery around our unit was beautiful. It was also very peaceful.

Rebekah, 2-night trip

8/10 Very good

Oct 5, 2021

I booked this for my daughter and son in law. They had a wonderful stay.

Racquel, 1-night trip

8/10 Very good

Oct 4, 2021

A Fun Week

This was our 3rd stay at Ocean Palms. We rented this time. Prior to this, we had stayed on a time share exchange. There were 3 of us and the rest of our family stayed next door at another resort. Check in was quick and easy, although, when my husband asked what the resort fee covered, the clerk did not know. She did not inform us that two charges, which were pending and never cleared, would show on our bank statement. $125 and $75 for “authorization.” The resort fee allows you to use the Westin Hotel pools and loungers at the pool, as well as charge food, drinks and services to your room. It does not allow you to park at the hotel. You must take the shuttle. The hotel and beach are exactly half mile away. When we went to the beach, we preferred to drive so we parked in the public metered lot at Islanders Beach. We stayed in a 2 bedroom, 2 bath. The condo was very clean and well stocked and beds were very comfortable. They do need updating. Furniture is very dated as well as appliances. Appliances are in good working order, just a bit dated. Bathrooms were large and very nice. We did use the Westin spa and it is exceptional. We had breakfast two mornings, which was also really good. We tried to go to View 32 one evening but they could not accommodate our group. The only real concern for us was not being able to park at the hotel since we like to bring our own chairs, umbrella and cooler to the beach. We would stay again because we like the location and we love Westin Hotel.

7-night trip

10/10 Exceptional

Sep 3, 2021

Clean and large rooms

Grey, 1-night trip

10/10 Exceptional

Aug 12, 2021

Will book again.

Fabulous location. Great condo and be able to use hotel facilities was a real asset.

mary, 2-night trip

10/10 Exceptional

Jun 8, 2021

Loved it and would go back in a minute!

It’s a great unit in a wonderful location we would definitely go back again. Availability of the Westin hotel was a big advantage to us.

Greg S., 2-night trip

10/10 Exceptional

May 12, 2021

Huge living space! Excellent amenities A

4-night trip

10/10 Exceptional

May 3, 2021

Great Resort. Quiet, close to the beach and Westin facilities. Living room furniture could use updating and mold in shower grout could use some help. But, we loved our stay and will return.

kelly, 7-night trip

10/10 Exceptional

Apr 14, 2021

Clean unit and great location

We stayed at the Ocean Palms Villa in Port Royal. The unit was clean and and the bathrooms were recently renovated. We were able to check in early which was nice. The unit location was fantastic as it was close to a smaller pool and the beach access was five minute walk but still secluded and quiet. The decor of the unit is a bit outdated and could be updated but it was fine as we didn’t spend much time in the unit. The kitchen could also be outfitted better with utensils - example being there was no spatula. Also the deck outback could use a power washing and fresh coat of paint. Overall we would definitely stay again.

Stephen D., 6-night trip

10/10 Exceptional

Apr 9, 2021

Great five days. Place accommodated all of our needs. Very clean.

VRBO great and easy!!

Joan R., 4-night trip

8/10 Very good

Apr 8, 2021

Spacious comfortable space

We enjoyed our visit to Ocean Palms. The condo is spacious and very comfortable. It is about a 10 minute walk to the beach. The whole check in/communication with management part is the reason I can't rate this stay any higher. I tried to call several times to talk with the management about adding a day on the front end of our visit and could never reach anyone. On the day before check in (the extra day I wanted to add), about 3 PM, I had a call from someone at Ocean Palms saying we could add on the extra day. Of course, at that point it was too late. We stayed in a local hotel. There were NO advance check in instructions. Fortunately I had read other review that stated that the process was confusing and that you had to go to the Westin to check in. The person working in the office was very efficient. Upon check in you are charged $300 for incidentals at the Westin. We didn't even go to the Westin. At all. We were told we had privileges but not given any written information. There wasn't even any instructions about how to get to the beach. All in all it was a good stay, very comfortable place, but the information about check in and contact with managers was very poor.

Lisa M., 3-night trip

4/10 Fair

Mar 29, 2021

No communication/Suprise Charges

1. Zero communication from property owner about check in process, it took going through reviews to figure out what to do. If you're staying here, you have to check in at the main Westin Hotel in a small office near the SPA. 2. Be ready for a large surprise resort deposit, just incase you charge anything on the resort even if you're not using any amenities. This is listed in the property description. 3. The back door is not secure, it leads to a public space near the pool. We wouldn't have known if we didn't pull on the door before we went to bed. We slammed it hard, still would latch. We had to set furniture in front of it to secure it then worry about it all night. 4. Over 24 hours later, we still haven't heard from the property owner after two emails. Having the surprise deposit for a resort we weren't using and having to worry all night about a door wasn't the best experience combined with zero communication on a check in process

Neil S., 1-night trip

10/10 Exceptional

Jan 31, 2021

Classy

Amazimgly peaceful. We wanted to destress for our 32nd Anniversary. Rhese Villas provided the cleanliness, spaciousness, safety, comfort and ease access to local dining, shoppimg, recreation and relaxariin we were craving! We will definitely visit again

Archie, 3-night trip

8/10 Very good

Dec 29, 2020

Golf Trip to Hilton Head Island, SC

The location of the Ocean Palms is excellent and the prices are acceptable. The Westin Management is excellent and were very responsive to our needs. Having the Golf included (for cart fee only) at four different courses was outstanding. The downside- the Bldg's themselves are in need of renovations. We had to call maintenance because the bathroom drains (sinks and tubs) were not draining properly and the shower curtain in the 2nd bath fell down and we were not able to get it back up. The tub was rusted in the 2nd bath. The baths are very dated--the furnishings are very dated and although the kitchen appears to have been updated (cabinets and counters) the Stove, Fridge, Dishwasher are ancient. The unit was clean. The back porch was dirty and the paint was peeling. They never came around to blow the leaves off either--we would not ever use the porch. All in all, we would likely return to Ocean Palms if we could find a unit which had some upgrades.

Fred J., 4-night trip

10/10 Exceptional

Nov 28, 2020

Very good.

It's hard to know where to check in. Everything else is comfortable and I want to visit again. It is a hotel that I want to visit as many times as I want.

2-night trip

10/10 Exceptional

Aug 31, 2020

Girl trip

Everything was perfect . Pool across from the village . And Westin pool is awesome.

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