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Swiss-Belhotel Harbour Bay

3.5 star property
Bayfront hotel with 2 restaurants, near Harbour Bay Ferry Terminal

Choose dates to view prices

Photo gallery for Swiss-Belhotel Harbour Bay

Relax by the rectangular pool surrounded by lounge chairs and a table.
Junior Suite, 1 King Bed | View from room
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Close to Harbour Bay Ferry Terminal and Nagoya Hill Mall, Swiss-Belhotel Harbour Bay offers a serene oasis with a poolside bar, coffee shop, and spa. Unwind in the garden or lounge by the outdoor pool with sun loungers. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Bar
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle
  • Fitness center
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is $64
$77 total
includes taxes & fees
Jul 20 - Jul 21

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Sea View

Presidential Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Presidential Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 109 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Deep soaking bathtub
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | Minibar, in-room safe, desk, blackout drapes

Deluxe King

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Grand Deluxe | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite Non smoking

Minibar, in-room safe, desk, blackout drapes

Presidential Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 2 Single Bed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, blackout drapes

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 18 min walk - 1.6 km
  • BCS Mall - 3 min drive - 3.4 km
  • Grand Batam Mall - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
  • Singapore Changi Airport (SIN) - 13.9 miles/22.3 km
  • Seletar Airport (XSP) - 20.6 miles/33.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

When you stay at Swiss-Belhotel Harbour Bay, you'll be just a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. Guests can be pampered with massages at the spa, and Chinese Restaurant, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. An outdoor pool, a poolside bar, and a fitness center are other features. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

More about this property

VISIBILITY

At a glance

Hotel size

    • 179 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 17
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite extended parking
    • Wheelchair-accessible parking on site
    • Onsite carport
    • Free offsite parking within 164 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*
    • Free shopping center shuttle

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar near toilet
  • Phone accessibility kit
ROOM

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Swiss Cafe - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • New Year's Eve (December 31) Gala Dinner per adult: IDR 150000
  • New Year's Eve (December 31) Gala Dinner per child: IDR 150000

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam
HELP_OUTLINE

Frequently asked questions

Is there a pool at Swiss-Belhotel Harbour Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Swiss-Belhotel Harbour Bay?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Swiss-Belhotel Harbour Bay?

Yes, there's free self and extended parking.

Is airport shuttle service offered by Swiss-Belhotel Harbour Bay?

Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.

What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Swiss-Belhotel Harbour Bay and nearby?

Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Swiss-Belhotel Harbour Bay?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Chinese cuisine.

What's the area around Swiss-Belhotel Harbour Bay like?

Swiss-Belhotel Harbour Bay is located a short 10-minute walk from Harbour Bay Ferry Terminal.

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Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Ferry terminal
Cleanliness

What guests liked

  • Breakfast offered a large selection of food options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Receiving WhatApps from Guest Relation Officer Tesa following up on my trip was a surprised. The text has also reminded me on my ferry booking. This kind gesture have given me the feeling that the hotel welcome us and also appreciate our stay.
1-night trip

10/10

The hotel is very well maintain and is very nearby to many facilities and shops
2-night trip

10/10

Always a good stay at Swissbel harbour bay
3-night trip

8/10

Very close to ferry terminal and the buffet was good to my taste
1-night trip

10/10

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
2-night trip

10/10

Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
1-night trip

10/10

Great service and staff. Clean location, close to ferry terminal
1-night trip

8/10

Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
1-night trip

10/10

Best hôtel in Batam by far! Excellent service and clean !
8-night trip

8/10

its a pleasant stay.
3-night trip

10/10

Awesome
2-night trip

10/10

Great place near the ferry terminal.

10/10

Very accessible. Great for a weekend getaway!
1-night trip

6/10

All overall should be good
4-night trip

10/10

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
2-night trip

8/10

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
1-night trip

8/10

Clean and big. Staff are friendly and polite.
3-night trip

10/10

I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
1-night trip

10/10

Good
2-night trip

8/10

The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
2-night trip

8/10

Opposite hotel, massage available and around the area there are dinning options.
1-night trip

10/10

All staff are friendly, room well maintained including cleanliness . Good facilities provide
9-night trip

10/10

Very near to the ferry terminal
1-night trip

8/10

good location, convenient. nearby harbor bay terminal. breakfast is good.
1-night trip

10/10

The staff were very helpful. It’s a very pleasure experience.
2-night trip